Lexus Bolton
Latest Reviews
This is the first time I have owned a Lexus. I purchased a CT in November 2016. It had it's first service on the 1st March 2017. The whole experience from buying the car to having it serviced as been flawless.<br><br>I like the fact that they send you a video report of your car while on the ramp, never experienced this before, nice touch.<br><br>A big shout out to Gail and Helen. made me feel very welcome.<br><br>A great job Well Done!
Source: google.com
I took delivery of a used Lexus this week which is a joy to drive. In fact the whole experience from initial enquiry, through inspection, selection, and test drives, to the final handover were all joyful experiences. Throughout I was dealt with by Candice Greatbanks, a car salesperson of a different breed from the scores of others I have met over 50+ years of car buying. At no point did I feel subject to the sales or psychological pressures so common in the trade. She was always trying to ensure that I ended up with the best car I wanted and at a good price .<br>It was the end of a month but there were no " sales targets" hints either. Refreshing. In the end I think both parties were satisfied.<br>I shall certainly be returning for Servicing, MOTs when appropriate and any spares. I shall also be recommending Lexus Bolton to my friends and acquaintances .<br>Thanks again to Candice, and indeed to the whole team, ( especially to the valeting team who presented me with a car looking actually better than sparkling new ! ).<br>I look forward to meeting you again<br>Mel Wood<br>P.S. Those courtesy drinks are worth a trip in themselves !!
Source: google.com
Bought a used Lexus from them a few weeks ago, they delivered it, there was a small problem and they sorted it out straightaway without a quibble.
Source: google.com
Great staff and impeccable customer service.
Source: google.com
Professional, friendly staff. I did like chatting to Gail and Helen who made me feel welcome. I will use Lexus Bolton again when I need it. Thanks.
Source: google.com
Used Lexus Manchester for last 10 years and was sceptical about move to Bolton, however, the usual impeccable standards were evident throughout both my recent visits. Can I mention Gail and Helen in the service area who were extremely efficient, and it was reassuring to see Fran on reception who already knew, and remembered, all my details from Manchester. Finally, a thank you to Neil who took the time out from a meeting to sort out a problem with the car personally.<br>Great team!
Source: google.com
FANTASTIC!!!<br><br>I visited Lexus Bolton this morning for a check on my car.<br><br>I was early, but this wasn't a problem for Gail and Helen. They couldn't have been more helpful.<br><br>I was offered an unlimited amount of beverages, breakfast snacks, fruit and had a comfy couch to lounge on whilst I waited.<br><br>There was a TV, magazines and FREE WIFI.<br><br>I saw my John, my previous Salesman and it was lovely to catch-up.<br><br>Staff kept me updated with the progress of my car.<br><br>The showroom was being cleaned whilst I was there. Nice to know they take pride in their appearance.<br><br>Got my car back in the agreed timescale. It was explained what had been done and what may need to be considered in the next 6 months.<br><br>I was shown to my car, which had been washes inside and out and I think it had more petrol in than when I arrived.<br><br>John waved me off and overall it was a relaxed, friendly but professional experience from walking through the door.<br><br>Thanks to all the people I saw, but also all the staff behind the scenes that may never get a mention.<br><br>Mrs R Cottrill
Source: google.com
I have recently taken my car in for service at Lexus Bolton and would like everyone to know what a professional, friendly and warm welcome I received. It was fantastic. I had a great experience and would recommend this dealership to anyone. Thank you to all of the Lexus Bolton team, I will look forward to seeing you again on my next service and MOT.
Source: google.com
Thank you Gail and Helen, fantastic A*** service and great coffee
Source: google.com
The most professional services
Source: google.com
Couldn't ask for more. Quick check in, Friendly staff, good coffee, free wifi and a place to work. If you have a Lexus through your business, then take your vehicle here! The video of my vehicle inspection was also unexpected and a really good feature.<br><br>Thank you!
Source: google.com
I had to take my NX for a recall, the whole experience was handled very professionally from the initial call to the welcome at the dealership. I was particularly impressed with the video of the visual health check
Source: google.com
Always great service and a friendly welcoming environment. There's nowhere I'd rather take my car for servicing.
Source: google.com
Visited for a service. Helen at the desk was very pleasent, was scheduled a wait of 1 hour 30 mins, offered a courtesy car on the day which was nice so I could get my shopping done whilst car was serviced. Very friendly staff and welcoming. Will use again.
Source: google.com
Always a first rate experience... and I normally dislike main dealers. Lovely group of people who genuinely care about their customers, look after them and try to give the best value for money possible too. Always flawless; especially from Helen & Gail in service in particular.
Source: google.com
Dealt with Chris in sales ... The service received is 'Lexus Quality' I will not be using my local Lexus dealer anymore! A+++++++++++
Source: google.com
Taking my car to Lexus Bolton was a delightful experience and was looked after very well by Gail, Helen and Natalie.
Source: google.com
Excellent client friendly dealership, lovely coffee while you wait, everyone is friendly, highly recommended if you are looking for Lexus!
Source: google.com
Wonderful experience, love my CT!
Source: google.com
Top quality cars best in class in my opinion
Source: google.com
Great service from the people here.
Source: google.com
friendly staff , very good customer care
Source: google.com
Took my car in to Lexus Bolton for its MOT, every time I need to attend for whatever reason, the customer service given is nothing but First Class. I have dealt with numerous car outlets in my 50 odd years of driving, this one surpasses all. Congratulations to them all. Keep up the good work. From Bill Hinchliffe of Warrington
Source: thebestof.co.uk
My father owns a Lexus and when we go to the dealership for a service we are approached with excellent service we get offered a hot drink and a comfortable place to sit whilst we wait and they even clean the car after they have serviced the car.
Source: thebestof.co.uk
We recently test drove for a weekend and was really impressed with the service from stsrt to finish. The team at Lexus are not at all like car salespeople. They are welcoming, friendly, not pushy and feel really genuine guys. They handover for our car was excellent with some knowledge shared but in a relaxed manner and not information overload. The car was brilliant with some real gadgets and we really enjoyed the experience.
Source: thebestof.co.uk
