The Last Drop Village Hotel & Spa
Latest Reviews
Would just like to say we were at our granddaughters wedding in the harmony suite. Food was nice however the bar area was very cold and the lady overseeing the event was very condescending towards my husband. She made the assumption because he was using a walking frame that he was senile and asked him if he would like a small/childs meal. I have to say my husband is neither senile or has dementia and can eat as well as any other adult!!!! My husband didn't make a fuss at the time but he was very upset as were other guests.
Please ensure your staff do not to make these kind of comments in the future.
Please ensure your staff do not to make these kind of comments in the future.
Source: google.com
Lovely hotel with really nice facilities. Food is priced high which is fine if it's good...it wasn't. Sent first order back which was pie of the day. The meat had seen better days. It was very fatty and hard to cut. I'll try another dish and if it's not up to scratch I'll be eating elsewhere for the rest of my stay.
Source: google.com
Most of the staff were lovely in the Spa, bar, restaurant and hotel. A small number of staff need to update their training as well as current knowledge of offers, prices and times.
You may have teething problems with your new payment procedures but it does not reflect well on yourselves when one cannot pay the bill in advance nor credit costs to the room.
When we received the bill, it was not itemised into prices for bed, breakfast and evening meal, pamper items, drinks etc. So it was difficult to check what we had paid for.
Sunday morning breakfast was not organised very well at all. There were less staff on duty and waiting for coffees and teas took so long. Self service with the cooked items was not as good as Saturday mornings where you ordered foods required via the catering staff and cooked in the kitchen. There wasn't all the items on the list (poached eggs nor veggie sausages). Two of us had eaten the rest of the breakfast by the time these items had arrived.
One of the two rooms we had, needed the ceiling painted to hide the water stains.
The Last Drop Village has so much to offer that these minor problems spoil the overall lovely weekend we all had.
You may have teething problems with your new payment procedures but it does not reflect well on yourselves when one cannot pay the bill in advance nor credit costs to the room.
When we received the bill, it was not itemised into prices for bed, breakfast and evening meal, pamper items, drinks etc. So it was difficult to check what we had paid for.
Sunday morning breakfast was not organised very well at all. There were less staff on duty and waiting for coffees and teas took so long. Self service with the cooked items was not as good as Saturday mornings where you ordered foods required via the catering staff and cooked in the kitchen. There wasn't all the items on the list (poached eggs nor veggie sausages). Two of us had eaten the rest of the breakfast by the time these items had arrived.
One of the two rooms we had, needed the ceiling painted to hide the water stains.
The Last Drop Village has so much to offer that these minor problems spoil the overall lovely weekend we all had.
Source: google.com
After a lovely day from start to finish I just had to leave a review.
I booked with my Mum for a spa day, on arrival we were greeted by a lovely man on receptuon who explained what would happen during our day. He was very welcoming and friendly. The treatments were amazing, thank you Caroline for doing an amazing job. I don't think I've ever felt so relaxed. Then we had time to chill in the relaxation room, the free tea and coffee was great, there was peach tea and water aswell. All it was missing was a few biscuits or snacks to tide us over to lunch.
Afternoon tea was lovely, a little to much butter on the sandwiches for me and I would have preferred thin bread over thick but thats my personal preference. The cakes were lovely small bites and a fresh scone with jam and cream.
Then onto the pool area, it was lovely and clean and the hot infinity pool was to die for the sun beds were very comfortable. The various steam rooms were great, i couldnt stay in long as they were to hot for me but again thats my personal preference.
All in all an amazing day, lovely staff all the way through, well worth the money.
Small suggestions to make it perfect..
Biscuits or snacks in with coffee and tea.
Thin bread option and less butter on sandwiches.
Small gift to finish off the day.
My husband booked this as a surprise and thought there was a take home gift incl but nothing was mentioned while I was there and I forgot to ask. To blissed out. X
I booked with my Mum for a spa day, on arrival we were greeted by a lovely man on receptuon who explained what would happen during our day. He was very welcoming and friendly. The treatments were amazing, thank you Caroline for doing an amazing job. I don't think I've ever felt so relaxed. Then we had time to chill in the relaxation room, the free tea and coffee was great, there was peach tea and water aswell. All it was missing was a few biscuits or snacks to tide us over to lunch.
Afternoon tea was lovely, a little to much butter on the sandwiches for me and I would have preferred thin bread over thick but thats my personal preference. The cakes were lovely small bites and a fresh scone with jam and cream.
Then onto the pool area, it was lovely and clean and the hot infinity pool was to die for the sun beds were very comfortable. The various steam rooms were great, i couldnt stay in long as they were to hot for me but again thats my personal preference.
All in all an amazing day, lovely staff all the way through, well worth the money.
Small suggestions to make it perfect..
Biscuits or snacks in with coffee and tea.
Thin bread option and less butter on sandwiches.
Small gift to finish off the day.
My husband booked this as a surprise and thought there was a take home gift incl but nothing was mentioned while I was there and I forgot to ask. To blissed out. X
Source: google.com
Stayed for 1 night, we had access to the Spa Friday evening and Saturday morning. Facilities are great and never felt overcrowded even though there was a lot of people. The room was very nice and clean. Great Hotel to stay in and will be returning!
Source: google.com
Nice hotel & decent breakfast. Food and drinks are pretty expensive. The Spa facilities are a bit tired and kind of shoved to the side. You're also only allowed to use the relaxation rooms if you've had a treatment, and it's a bit off putting how the infinity pool overlooks the car park.
TLDR; nice hotel, spa seems to be an after thought, food and drinks a little on the expensive side.
TLDR; nice hotel, spa seems to be an after thought, food and drinks a little on the expensive side.
Source: google.com
It's a fantastic venue in the Bromley Cross area of Bolton and the Hotel, village and facilities cannot be faulted. I was there for a Wedding Reception in the Harmony Suite. The hotel holds a licence for marriages so you can get married and hold the Reception in the same suite if you want to.
As far as I could see the only downside was the price of drinks at the bar. They are not cheap in fact £3.80 for a large Coca Cola is in my opinion extortionate and cannot be justified.
As far as I could see the only downside was the price of drinks at the bar. They are not cheap in fact £3.80 for a large Coca Cola is in my opinion extortionate and cannot be justified.
Source: google.com
Went for our wedding anniversary. Place was lovely. We had a relaxing time. Food was excellent. The staff we're fantastic. So helpful. We even had a card and chocolates in our room .
Source: google.com
Really nice hotel, staff are very helpful especially the lady at breakfast.
Really good gym, pool and spar facilities.
Rooms are very nice but the main building rooms can be noisy.
Drinks are very expensive if work didn't pay for them I wouldn't be buying one.
Really good gym, pool and spar facilities.
Rooms are very nice but the main building rooms can be noisy.
Drinks are very expensive if work didn't pay for them I wouldn't be buying one.
Source: google.com
Out standing staff, grounds, facilities and spa facilities. We paid for a room upgrade, could have been modernised and had more than an electric heater (the complimentary robes were needed mid-January). However, overall we had a relaxing, no pressure stay and woukd be back.
I do however feel the tray charge per person, per order for room service works out silly.
I do however feel the tray charge per person, per order for room service works out silly.
Source: google.com
Lovely hotel with great facility - however very overpriced!!!
Rooms small/cramped but the beds are very comfy. Breakfast is bog standard - Had a nightmare getting a vegan option even though we had specified on booking.
Rooms small/cramped but the beds are very comfy. Breakfast is bog standard - Had a nightmare getting a vegan option even though we had specified on booking.
Source: google.com
Clean rooms, quite modern. Very poor selection of beer, with a total of 1 bitter(Robinson’s, like a poor Boddington). OK if you have to be in the area, but wouldn’t make a special trip. Didn’t try the spa or restaurant.
Source: google.com
Visited for a Spa treatment and afternoon tea as a birthday gift. The treatment was by Karen, who was very professional and gave good advice on products. The spa was well maintained and had a decent range of treatments. Afternoon tea was also good quality
Source: google.com
Love this place its always been my favourite spa and after having the chance to stay over i experienced the comfort of the rooms in a quaint little village style setting. Simply stunning views with staff who complimented the hotel.
Source: google.com
Hi the lady on the bar was a lovely person.a credit to your company .
Her service was excellent.
I forgot to get her name. But she was finishing at three pm.
I honestly think she deserves promotion
& a pay rise.
Her service was excellent.
I forgot to get her name. But she was finishing at three pm.
I honestly think she deserves promotion
& a pay rise.
Source: google.com
The venue is outstanding for many functions and weddings, the staff are extremely attentive. The only downside is it is pretty expensive for drinks.
Certainly recommend it as a place to go, it's a graded site and nice onsite accomodations
Certainly recommend it as a place to go, it's a graded site and nice onsite accomodations
Source: google.com
Once again I attended the Last Drop Village by providing my services for an event.
Over the years I've provided Entertainment with my Outdoor Laser Clay Pigeon Shoot but as were still in the Winter months this time it was perfect for my Indoor Laser Clay Pigeon Shoot used as entertainment for 24 delegates after a Conference.
The Hotel is extremely proactive all year round in providing outdoor or indoor quality Entertainment and Activities for their guests and deserve all the credit they receive.
Over the years I've provided Entertainment with my Outdoor Laser Clay Pigeon Shoot but as were still in the Winter months this time it was perfect for my Indoor Laser Clay Pigeon Shoot used as entertainment for 24 delegates after a Conference.
The Hotel is extremely proactive all year round in providing outdoor or indoor quality Entertainment and Activities for their guests and deserve all the credit they receive.
Source: google.com
Had a lovely time, very friendly staff, the food was tasty. Great breakfast buffet, the restaurant is looking a little tried, shame because the rest of the building looks good, definitely recommend.
Source: google.com
Went on the thermal journey here. Lots of different spa rooms at different heat. Do the rooms in the right order and you will feel the benefits later. Very relaxing.
Source: google.com
This spa is absolutely amazing. The treatments are so relaxing. The staff are nice and the spa facilities are really good, especially the hydro pool. Its absolutley amazing, the fact its infinity hydro pool with green scenery 👌
Source: google.com
Lovely place, had a great weekend, Only downside was we were told at the spa that we couldn't use it after we had checked out however reception said we could so they do need to sort out some communication issues
Source: google.com
First time visited for a 50th birthday party. Lots of separate suites / function rooms for holding multiple events in. Ample parking and nice environment. Bar prices above average.
Source: google.com
The hotel and facilities are excellent. When staying in Bolton I would always aim to stay here than anywhere else. It's ideal for work, the food is always excellent and the staff always helpful and polite.
Source: google.com
Amazing hotel. Beautifully decorated. Love the spa, especially the outdoor heated swimming pool. I'll be back soon. Good food too.
Source: google.com
Love it here staff are friendly and facilities are generally clean however a little bit more attention to detail from cleaning staff would make it perfect (corners in changing rooms are often full of dirt as though it has been swept there and left)
Source: google.com
