Dominique and John Not Just Travel

5/5 based on 3150 reviews
Latest Reviews
Rachel Tredwell helped us find and book a wonderful break which was very much needed. Rachel listened to our requirements and gave us some options, and then helped and supported us with booking our chosen holiday. During these challenging times, Rachel offered us support and advice when required on any tests and documentation we needed. Thank you for your care and attention Rachel.
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Yvonne Barker went out of her way to find us the perfect last minute winter sunshine package in Lanzarote after our trip to India was cancelled for a second year running. She ensured we had all the information we needed both prior to the holiday and during it, and guided us through the maze of extra forms and procedures required because of covid with the patience of a saint! I thoroughly recommend Yvonne and will most definitely be in touch with her again when I'm ready to plan my next travel adventure.
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Doug Tanner made our holiday a dream. He makes you feel like an a list celebrity from the first thought of your holiday right through to when you arrive back home. My partner and I recently went on a week-long staycation organised by Doug. When we arrived there was a problem with the accommodation, but Doug, like a knight in shining armour was there on hand right away, despite at the time actually flying off to Italy himself. Doug resolved the issue quickly and efficiently meaning myself and my partner could enjoy the holiday. Thank you Doug for giving us the perfect getaway and it's true what they say, it's not just travel it's stress FREE travel.
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Excellent service. Proactive in all aspects of our travel. Very helpful with all the paperwork, passes and information necessary for travel. I would highly recommend Yvonne and the services she provides for any traveller.
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Excellent service from Leyla Kent.Went above and beyond to help us find our perfect holiday. Would thoroughly recommend.
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Marietta Maidman has organised a couple of trips for us now, two of which we have been on and one is due in January.
She is enthusiastic, committed, diligent, and really takes pride in organising a trip that meets all your needs.The two trips Marietta has organised for us have been amazing, each a very different brief but both fantastic and so enjoyable.
Working with Marietta to agree the details was very easy, she provided recommendations and happily took on board feedback and adjustments to ensure the trips were perfect for us.The level of communication and information in the lead up to travelling and the personal messages to check everything was going well have been above expectations.
I will use Marietta's travel booking services again and would highly recommend Not Just Travel for anyone needing a travel consultant.
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I contacted Marietta as I wanted to get a trip to Disneyland Pairs booked for January. I sent a message and Marietta replied within 24 hours, even though she was on holiday. We had a chat on the phone once Marietta returned and I gave her all the details. Within a week the trip was booked and I had all the details I require for the trip. Excellent service and I won’t hesitate to recommend to others.
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Fantastic experience taking the pain out of our holiday search and presenting us with 3 options that all hit the brief across different price points.
We ended up going for Greece and had an incredible 10 days in Crete with the family. Everything from parking at Birmingham, to hire car in Crete was all sorted. The hotel couldn't have been better too!
I'd give more than 5* if I could!
A huge thank you to Doug Tanner for his dedication and passion.
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From the moment I got in touch with Lynette from Not Just Travel I given nothing but too class service . Lynette goes above and beyond to ensure I had all relevant information and good prices . Lynette always responded to my queries and kept me up to date with any changes to my booking. I would highly recommend Lynette and will be using her in the near future . Thank you for all your hard work to ensure I was taken care of .
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I could not recommend Rachel Tredwell from Not Just Travel more! My sister and I wanted a last minute 10 day holiday and Rachel went above and beyond to find us a holiday that exceeded our expectations (in such a short time frame and over a Bank holiday!) and made the whole booking process easy and stress free. It was clear we got a great deal at the hotels we stayed at too. Rachel was a pleasure from start to finish - this was the first time I'm used an agent/travel fairy godmother to book a holiday and I'm never going back! Thank you!
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Ross at TRAVLUX provided an amazing service. Helping us book a holiday when we couldn't decide on where or when to go.
He provided multiple options and his wealth of knowledge helped us book the perfect holiday. Highly recommend !
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From start to finish the experience of booking a holiday with Amy Howerd was outstanding. We used Not Just Travel as we were unsure of the various admin and testing requirements that we needed to follow, Amy took care of every single detail. She was very quick at responding to emails and we felt confident that our booking was being handled professionally. Highly recommended and we are already planning to Amy again for future trips.
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Fabulous customer service from Ross and his team.
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There’s not enough I can say to express how amazing Steve Spencer has been throughout booking our honeymoon. We’re going on a complex trip with many different stops, a few other quotes we got from elsewhere were significantly costly and the people weren’t very helpful. Steve has been the exact opposite, the overall price was similar to what I’d pay if I booked everything myself but with the added benefit of having the support and security if anything goes wrong. And Steve was more than helpful to get us booked, from the very first conversation with Steve and Debbie we were sold. They brought so much enthusiasm - it’s like they were as excited about our holiday as us. We also felt no obligation to book which was great, there was no pressure he was just happy to help.
COVID added extra complexities as our original holiday date needed to be moved, however I’ve never felt stressed or worried about that as Steve sorted it for us before we’d even thought about it. An example would be when America announced they were opening up for the UK, Steve knew we wanted to go ASAP and booked us on some non-obligation flights before I even asked him to because he knew they’d get booked up. That’s just one example of how attentive and helpful Steve has been. He’s also provided me with countless advice on where we’re travelling, I’ve always felt he’s had our best interests at heart rather than anything else.
We truly can’t thank him enough, and I wouldn’t hesitate at booking any holiday through Debbie and Steve Spencer again, in fact I’d hesitate at not!
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Ross was very helpful and dealt with all my travel requirements in a professional manner/ wouldn’t hesitate to use him again . Have recommended him to friends and family .
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When booking my cruise, Ross from Travlux made the whole booking experience so stress free. He gave plenty of options as to what was available and the general advice on the cruise liner as I've not been on
a cruise since I was a teenager.
I would highly recommend Ross without a doubt and in fact I would be hard pushed to purchase a holiday without using Travlux's expertise and advice going forward. What a gem to find!
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Wow who knew booking a holiday could be so easy and stress free. Ross did everything without me leaving the sofa answering all our questions and getting us the best tailored holiday we could ask for. We have always used large commercially known brands that just never seem to make it easy so we took a recommendation from a friend who introduced us to Ross at Travlux and would definitely recommend and won’t use anyone else going forward. Thank for for everything
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I have booked with Sarah twice for large family holidays Thailand and Maldives.
Sarah Heduan takes true care of her clients following through every acute detail of the holiday experience as well as helping to navigate around post pandemic world to make what seemed impossible - possible. It’s probably first time I have realised how important it is to have personal and dedicated travel agent simply when very expensive flights for 5 people get cancelled by the airlines at last minute the third time and Sarah was able to rebook new ones in the same day whilst managing the refunds afterwards - if I would be booking myself, I would have just maxed out credit card and wouldn’t be able to go.
Absolutely invaluable advice on right travel insurance, pandemic situation in a country of connecting flight and PCR testing requirements is something that makes this experience complete. Certainly will book again as I don’t believe any big travel agencies will be able to provide this level of personal service.
Many thanksAlex
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Robertsons Travel @ Not Just Travel were absolutely fantastic in organising our last minute honeymoon, following a cancellation due to COVID just one week before we were due to fly, and a few days before the wedding day. We panicked as we had so much to do for the wedding, and wondered how we would we ever find the time to arrange a full honeymoon at such short notice.
We had a recommendation for Robertsons Travel specifically, so reached out to see if they could help. And boy … did they help! After discussing what we were hoping to find, and where we might find it, Nicole sent over 10 options for us to pick from which at such short notice was really encouraging – we genuinely thought there was no chance we were going to go on honeymoon. Once we had selected the hotel and location from the options, she did absolutely everything to make it happen. This included not only booking the hotel and our preferable flight times & airport, but finding us airport parking and a room at the Hilton to stay at prior to our flight, which is something we had never done before, but will now be doing every time we go away. Nicole supported us with our passenger locator forms, advised us on all of the COVID testing we would need both in the UK and Croatia, and even guided us through (and booked!) our travel insurance.
Nicole essentially arranged everything for us, and we can honestly say we will not be booking another summer holiday through anyone else. The holiday was incredible, and something we had both been looking forward for such a long time. The customer service and expert knowledge from Nicole was the best we have ever received – She actually made us feel like celebrities and something we will never forget. Looking forward to booking our next trip away with you, and would happily advise anyone else looking to book a trip, to use Nicole and the team above any other booking website or agent – 10 stars out of 5 – Fantastic.
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We’ve booked two family holidays through Natalie breakspeare and she has got us two amazing deals, much cheaper than anywhere else we looked!
It’s hassle free, she did all the hard work and is so helpful! I don’t think we will ever book another holiday direct through a travel agents!
Amazing service, amazing deals! 1million percent recommended!
Thank you Nat!
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Janet's customer service is amazing!
She has organised a 3 day city break for 9 people for me - which needed to be re-arranged and altered several times. Janet was completely on top of everything and her follow up just before and during the holiday was brilliant.
Her speedy response to quickly find and book flights within hours of a request, shows why it is better to use Janet than spend hours trawling the internet! She saved me time and money and would happily recommend her to anyone wanting to book travel.
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I am here to rave about the service from Sally Bosman. Sally spent time finding us the perfect Danube river cruise, providing lots of options and answering questions with professionalism and speed. Sally went above and beyond with customer service to help us have a stress free holiday - helping with covid regulations and smoothing the way. Thank you I will be back to book another holiday through you as soon as possible.
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Well, Annika has surpassed herself (again). A week ago I messaged Annika to see if she could find me a place to stay for the weekend with the two dogs, in Cornwall, which had secure outside space. AND SHE DID, within an hour it was booked. It was a cracking find, with - get this - a secure front garden, and back garden, and a SECURE five acre field with woods for the dogs to roam. With views. A gorgeous stone cottage. With a real fire. With wifi. With a well-equipped kitchen. I mean - all my Christmases came at once, in October. It was great and I cannot say thank you enough.
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Sarah Heduan is amazing! My husband and I booked 3 holidays through her and so grateful for all of her help and insight! She was amazing as our Maldives honeymoon had to be moved and she took the stress away from us, and we ended up having to book a last minute honeymoon to Dubai, which was absolutely perfect in every way, from budget, location, hotel and everything! Can't thank her enough! Get booking with Sarah!
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We recently booked a holiday package in Norfolk with Bejoy and it was a perfect family holiday for us. He knew our needs and booked the right one at the right location suiting our budget. We definitely recommend Not just travel with Bejoy to our friends and family. Thankyou Bejoy !
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