The Personal Agent - Estate Agents

4.9/5 based on 2052 reviews
Latest Reviews
The agent is efficient at finding tenants and ensuring that they are checked out financially. They are food at managing payments and good at transitions from outgoing tenants to incoming.
thebestof.co.uk
Source: thebestof.co.uk
I could not speak higher of the Personal Agent. They were fantastic in every aspect of the sale of our house. Richard came to do our valuation, and the enthusiasm he showed for our property was amazing (it made me wonder why I was selling-he made it sound so good) this and their local market knowledge are what gave me the confidence to choose them as my agent, They had my house on the market within 5 days, and the photographs and marketing material were fantastic/ My house sold within 2 week at the price I wanted to achieve. I had 3 offers to choose from, all from buyers in fantastic positions. I think the Personal Agent did a fantastic job of making sure that the right buyers were seeing our house there were no time wasters only keen buyers. I found everybody in the office to be extremely helpful, especially Tom, Joe & Chris. They answered all the questions I had with professionalism and ease. The sales management process was pain free and efficient; all hurdles were dealt with, with ease. We are now in our new home and couldn’t be happier! I think that the Personal Agent have done a great job throughout the whole of my house sale. I could not recommend them higher, and would like to take this opportunity to thank them for all their hard work.
thebestof.co.uk
Source: thebestof.co.uk
Alan and I would like to thank you all for our very smooth and efficient move
From the valuation to the really great photos and very quick sale.
Always someone at the end of the phone with useful advice
It has been a pleasure to deal with an estate agent who seems to really care
Many thanks
thebestof.co.uk
Source: thebestof.co.uk
We would highly recommend The Personal Agent following the sale of our property in Ewell. We dealt with Andrew of the Stoneleigh office, who from the start, his professional approach in appraising our property and efficient marketing was totally excellent throughout. Everything was faultless, from the photographs and the presentation of the property description, he inspired confidence in every way. This resulted in an early sale and completion.
thebestof.co.uk
Source: thebestof.co.uk
A big thank you for the event Yesterday, which was extremely well attended
by both clients and your premier sales team.

Clearly demonstrated why you are the no 1 agent in Epsom and Ewell.

Here's to an even more successful next 10 years!

Wishing you and all your staff a Merry Christmas and a prosperous 2015.
thebestof.co.uk
Source: thebestof.co.uk
I recently purchased a lovely 2 bed house in Elm Gardens and want to thank in particular Sue Boardman and Chris Tichner for their personal help and support. PA are very professional in the way you are treated right from the onset of viewing a property, texting to confirm appointments and as I experienced a difficult exchange and compete on the same day that I moved found it very reassuring having Chris on the phone to me at 8.30 that morning and he helped me through the day by talking with my solicitor and keeping me updated hourly !

Thank you once again PA
thebestof.co.uk
Source: thebestof.co.uk
Excellent quick service from Stacey. the only Agent we have spoken to who looked for a short let for us .Thank you so much Stacey for your help. Your the best
thebestof.co.uk
Source: thebestof.co.uk
To everyone at the Personal Agent,
Thank you so much for all of your hard work, you’ve made a difficult process bearable and always with a smile!
Thanks again,
thebestof.co.uk
Source: thebestof.co.uk
We sold and bought with the Personal Agent 8 years ago.They sold our house extremely quickly for the asking price and found us the house that we wanted in our preferred road so that we were able to buy before it went on the open market.
I would recommend them to anyone selling and buying in the Epsom area and will certainly use them again in the future.
facebook.com
Source: facebook.com
As buyers, we were very happy with the service. Communication was excellent, and yourself and Tom could not have been more helpful, responsive and efficient, with a can-do attitude. I hope the vendor was as satisfied!
thebestof.co.uk
Source: thebestof.co.uk
Many thanks for all your help & unfailing patience in getting us to exchange. I'm very relieved & can now start planning. Thank you again.
thebestof.co.uk
Source: thebestof.co.uk
I have used the personal agent and they are the best, having had my business in ashtead for 35 years I cannot fault them, young, enthusiastic,professional, honest and never has a problem. Well done to you guys, you work so hard, thanks "...............
facebook.com
Source: facebook.com
Have sold and purchased several properties through the Personal Agent and I cannot recommend them highly enough. Very friendly, professional and diligent. There are often going to be unforeseen problems when buying/selling your home, however, what struck me the most about the P.A is how well these issues were dealt with. Phone calls and emails returned promptly, patient, understanding staff and most importantly, suggestions of SOLUTIONS rather than 'computer says no' which seems to be so prevalent in society today! Very refreshing.... Well Done Personal Agent, keep up the hard work.
facebook.com
Source: facebook.com
5 out of 5 stars based on 90 reviews which can be found on "The best of Epsom and Ewell" website.
facebook.com
Source: facebook.com
I found your professional conduct, knowledge and expertise of the housing market most excellent. Any questions I had were answered immediately, you were always available to speak too.
Thank you so much for the service provided.
thebestof.co.uk
Source: thebestof.co.uk
Personal Agent helped us find our first home together five years ago and when the time came for us to move on they were our first choice to sell the house on for us. Andrew and Paul have both been incredibly helpful and supportive both when we were buying, and now selling, our home with them and we can’t thank them, and Personal Agent, enough.
thebestof.co.uk
Source: thebestof.co.uk
Wouldn't trust any other agent!
facebook.com
Source: facebook.com
Thanks so much for all your help amd support over the last few months. I know at times we have been difficult so I appreciate all the work that was done to get our house sold.
thebestof.co.uk
Source: thebestof.co.uk
Agreed, it was a bit hairy at times, but we got there in the end!

I found the service from The Personal Agent good on the whole, from the initial viewings with Ben to the regular calls and updates from yourself.

Thank you for all of your help and all the best.
thebestof.co.uk
Source: thebestof.co.uk
I am very pleased with my experience letting from The Personal Agent. Ellis Scane helped me from beginning to end with the process. I had very specific needs for my flat from location, to price, and amenities. She sent me daily listings and spoke on my behalf to the landlords. She was extremely professional, helpful, and went above and beyond her duties to help me get settled. I am an American who is temporarily living in the UK for a year. The personal agents really made my transition to England a pleasant one. Thank you.
thebestof.co.uk
Source: thebestof.co.uk
** this reviewer sent 2 letters in:
Charlotte - it was a pleasure to meet you and thank you very much for all your hard work during my purchase. Without you, I wouldn't have been able to purchase this house. You are very good at your job.
To PA staff: Just a quick note to say thank you very much for all your hard work and making it so easy to process my purchase. I will definitely use tour service again.
thebestof.co.uk
Source: thebestof.co.uk
Now that we are nearing the end of our journey, with completion of our sale on 29 September 2014, we just wanted to express our thanks to you and all your staff.
From the moment that we arranged for The Personal Agent to sell our house, we felt supported and secure in the knowledge that our best interests were being looked after. All the staff who helped us during this process were always polite, well informed and professional in their duties but with a friendly attitude which immediately put us at our ease. No query was too small for their attention and, not having moved in over 40 years, we were obviously unaware of any pitfalls which might occur.
Our house was sold in record time and, thanks to your vetting process, there have been no unexpected delays or problems.

We wish you and all the staff at The Personal Agent, a happy and successful future.
With warm regards
thebestof.co.uk
Source: thebestof.co.uk
I have just signed up for tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact requesting information on the flat and the speed of getting a viewing. All in all the standard of service I have received is excellent.
thebestof.co.uk
Source: thebestof.co.uk
Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. Thanks
thebestof.co.uk
Source: thebestof.co.uk
Andrew Burn of Personal Agent proved to be the type of agent we would recommend in a heart beat to any prospective client.

Not only was he enthusiastic and realistic at the beginning of the sale (the easy bit)... More importantly, when things were not going smoothly and the chips were down he was always available at the end of the phone. He offered a sense of calmness and constructive advice at a time when we were at a loss to know the best way forward.

We acted on Andrew's recommendations which proved key to securing the sale. We have very recently completed on our property in Stoneleigh and we could not be happier.
thebestof.co.uk
Source: thebestof.co.uk
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area