Local Reviews
In June 2023, Victoria L said about Old Government House Hotel & Spa
Gin tasting…highly recommend! Malcom our host was so knowledgeable and friendly. The gins we tried were delicious and he had hand picked herbs etc from the OGH garden to accompany the drink. The environment is gorgeous too as it takes place in the crown club
Source: tripadvisor.co.uk
In June 2023, 112MandH said about Old Government House Hotel & Spa
This is an excellent hotel, comfortable, homely and very well managed by the GM (who takes an active interest throughout) and every member of his clearly happy and well motivated team. (Red Carnation Hotels are reknowned as "investors in people" so staff are loyal and tend to stay with the employer to everyones benefit).
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
It is almost incongruous to single out any member of staff for comment but it was good to meet so many people happily taking advantage of an exchange scheme from the Oyster Box Hotel in South Africa. Our particular interactions were with Anele in reception and Pamela, Tanusha and Nokuthr La in the Brasserie, to whom we say "thank you" for your professionalism and personalities.
Source: tripadvisor.co.uk
In June 2023, clay2ngifford said about Old Government House Hotel & Spa
Just returned from a business trip, arrived very early at 9am , and asked, but did not expect an early check in, was told by Kris at reception he would try his best, very pleased to be handed the key at 12pm , instead of 3pm, room was very nice and comfortable , waiting staff during the day and night were fantastic, especially Mario, who could not do enough, breakfast was also great, overall very pleased with the hotel and its staff.
Source: tripadvisor.co.uk
In July 2023, Patsi G said about Old Government House Hotel & Spa
An incredible experience! Such luxury - never seen so many mirrors and chandeliers! - wonderful, happy, efficient staff - great breakfasts. A wonderful introduction to Guernsey. Super pool too!|. What else could you need?
Source: tripadvisor.co.uk
In July 2023, Patricia K said about Old Government House Hotel & Spa
A great Hotel, staff that goes above and beyond and the most comfortable bed ever!
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
We stayed for a week in the Governor Suite and it was worth the money. Great balconies and view.
2 separate bathrooms and lots of space - 5 stars for sure.
Breakfast was fabulous and a great selection. Coffee could be a bit better but that’s my only complaint and they made sure mine was brought over from the bar.
Parking was no problem either as the staff kept parking it for us in a safe location just a few minutes away.
We came with two dogs and the sunken garden opposite the hotel was ideal.
Source: tripadvisor.co.uk
In July 2023, Julie1605 said about Old Government House Hotel & Spa
We stayed for one week 1st to 8th July. It is a fantastic hotel and well deserving of its 5 star status. From when we arrived, greeted with a glass of proccesco, to when we checked out, we could not fault the hotel, staff or food. Room was beautiful, and breakfasts amazing with a huge choice for continental and cooked. Location was great, very central, and no trouble with car parking as usually there was someone available to park for us.
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
All the staff without exception were so friendly but professional, greeting us warmly every time we got back to the hotel. It would be unfair to pick out individual names as there are so many staff behind the scenes, but the manager Andrew should be very proud of his staff. He leads by example and was so welcoming and friendly to us, and from what we saw, to his staff too.
We would recommend without hesitation and we would go back tomorrow if we could. Will definitely return at some point.
Thank you to everyone, you were amazing!
J & B
Source: tripadvisor.co.uk
In July 2023, karryne56 said about Old Government House Hotel & Spa
Just been to the Curry House at OGH, what a fab experience. The staff, the food, all tasted so wonderful. Siya, our host is from Durban so it was fun reminiscing with him. Lovejoy the sommelier was very knowledgeable but We just had such a lovely time and as we live on the island we shall be back!!!
Source: tripadvisor.co.uk
In July 2023, Ian R said about Old Government House Hotel & Spa
We had a wonderful stay in this charming, elegant hotel. Whilst the hotel is obviously beautiful, steeped in history, it's the team of people who seem to work harmoniously together who made our stay so very memorable. Always happy to help with a smile, impeccable manners, engaging and friendly, always had a little time to pass the time of day with laughter and so very attentive their guests. They created a warm, relaxed, welcoming atmosphere unlike anywhere we've stayed before and this must very much reflect on the hotel's ethos. I know you shouldn't have your favourites but Govind & Keiran were exceptional. We were sorry to leave. Our sincere thanks to everyone for making our stay a very happy one!
Source: tripadvisor.co.uk
In August 2023, Allan P David W said about Old Government House Hotel & Spa
A beautiful hotel matched by the staff who are approachable professional and look after you extremely well. Stayed for a weekend, unfortunately our first room a Queen room no 314 was not what we expected at the rear of the hotel with a pretty dire view small and could do with updating. Once we contacted reception we were moved to a lovely room 218 with great views of the pool sea and harbour at a cost. Breakfasts were well presented cooked to order plus plenty of choice with the most wonderful and friendly staff. We dined in the specialist curry restaurant, the menu is slightly limited but the food was amazing again coupled with a terrific manager and staff. The only downside was our last night which was a birthday treat which unfortunately was not up to standard in the Trattoria restaurant, short staffed long waits even though it was not full until the manager intervened and sorted for us not before we has to complain about the service. This did ruin what would have been a perfect stay. Order your taxis at reception if your going to the port or airport. The hotel is at the top of a hill so not best for elderly people with limited walking abilities.
Source: tripadvisor.co.uk
In August 2023, amanda h said about Old Government House Hotel & Spa
This hotel is so worthy of its 5 star rating. The staff are so kind and friendly, and nothing is too much trouble. I would really encourage you to go there and enjoy their fabulous breakfasts, elegant surroundings and wonderful ambiance. It is true that you arrive as a guest, leave as a friend and come back as family. Many thanks to all the staff for making our stay so memorable.
Source: tripadvisor.co.uk