Local Reviews
In July 2026, Heather Rogerson said about Old Government House Hotel & Spa
What an amazing hotel. We had a Seaview King room with a balcony. Only one tiny niggle was the flat roof that took up half of the view but the size of the room compensated for that.
The staff are fully focused on customer service and cannot be faulted. A very special mention for Jeffrey in the crown club bar. He made out stay ! And we had the pleasure of meeting his family. He really does give 5 star service. Also a mention for the staff that man the pool area. Once by the pool you do not have to move an inch as everything is bought to you including complimentary drinks, ice cream and fresh fruit.
The food in the dinning room was as expected but I would avoid the lamb rump as I found it very tough and full of gristle.
That said they where very sorry and did not charge.
Roberto was very welcoming and made us feel at home straight away.
Overall it was nice to go somewhere where customers are treated with good old fashioned service that is so lacking these days.
The staff are fully focused on customer service and cannot be faulted. A very special mention for Jeffrey in the crown club bar. He made out stay ! And we had the pleasure of meeting his family. He really does give 5 star service. Also a mention for the staff that man the pool area. Once by the pool you do not have to move an inch as everything is bought to you including complimentary drinks, ice cream and fresh fruit.
The food in the dinning room was as expected but I would avoid the lamb rump as I found it very tough and full of gristle.
That said they where very sorry and did not charge.
Roberto was very welcoming and made us feel at home straight away.
Overall it was nice to go somewhere where customers are treated with good old fashioned service that is so lacking these days.
Source: google.com
In July 2026, dm4water said about Old Government House Hotel & Spa
First time visit to Guernsey and we stayed at the OGH to celebrate my 60th birthday ( hubby was also 60 but at the beginning of June ) We stayed for 10 nights. we were welcomed with a glass of bubbles and shown around the hotel after booking in, our cases were sent up to our room ready for when we went up, the air con was lovely as very hot when we got there.
The staff were all very helpful and a big shout out to “T” and Pamela, also thank you to the chef as Pamela asked him to speak to us about getting some spider crab, edible crab and whole fish as not on the menu which he did and it was lovely ( hopefully I can send some pics ).
My birthday breakfast was brilliant, bunch of flowers on the table, some Buck’s Fizz and a bottle of champagne ( flowers ordered by hubby )
And lots of birthday wishes from all the staff.
The food was excellent in the hotel and lots of tables in the gardens to sit in the shade or the sun with a cold glass of wine or a cocktail.
Thank you Sianna for keeping us fed and watered while we lazed by the pool and made sure everyone had enough towels, also a cold glass of wine by the pool is a must.
The staff were all very helpful and a big shout out to “T” and Pamela, also thank you to the chef as Pamela asked him to speak to us about getting some spider crab, edible crab and whole fish as not on the menu which he did and it was lovely ( hopefully I can send some pics ).
My birthday breakfast was brilliant, bunch of flowers on the table, some Buck’s Fizz and a bottle of champagne ( flowers ordered by hubby )
And lots of birthday wishes from all the staff.
The food was excellent in the hotel and lots of tables in the gardens to sit in the shade or the sun with a cold glass of wine or a cocktail.
Thank you Sianna for keeping us fed and watered while we lazed by the pool and made sure everyone had enough towels, also a cold glass of wine by the pool is a must.
Source: tripadvisor.co.uk
In July 2026, DB5 said about Old Government House Hotel & Spa
A wonderful hotel and a great birthday stay - so welcoming. Room with a view and so comfortable
Source: tripadvisor.co.uk
In July 2026, Dean W said about Old Government House Hotel & Spa
From the moment we arrived at the OGH we felt welcomed and truly relaxed.
Our room, 111, was excellent, comfortable and spacious with perfect air conditioning which was so necessary as we were staying during the recent heatwave when Guernsey enjoyed its hottest day ever.
All the OGH staff we encountered during our stay, whether in the restaurants, around the pool or just around the hotel in general were super friendly and accommodating.
We reserved a gin tasting experience and this turned out to be a throughly enjoyable and enlightening experience.
the bar tender who conducted the tasting, was knowledgeable and interesting to talk with, we definitely learned a few things to try out at home, we even bought one of the local gins included in the tasting from duty free at the airport.
We will recommend the OGH to anyone we know thinking of taking a holiday in St Peter Port and we hope to return ourselves at some point.
Our room, 111, was excellent, comfortable and spacious with perfect air conditioning which was so necessary as we were staying during the recent heatwave when Guernsey enjoyed its hottest day ever.
All the OGH staff we encountered during our stay, whether in the restaurants, around the pool or just around the hotel in general were super friendly and accommodating.
We reserved a gin tasting experience and this turned out to be a throughly enjoyable and enlightening experience.
the bar tender who conducted the tasting, was knowledgeable and interesting to talk with, we definitely learned a few things to try out at home, we even bought one of the local gins included in the tasting from duty free at the airport.
We will recommend the OGH to anyone we know thinking of taking a holiday in St Peter Port and we hope to return ourselves at some point.
Source: tripadvisor.co.uk
In July 2026, Julia B said about Old Government House Hotel & Spa
We returned to OGH for our 40 th wedding anniversary having spent our honeymoon in Guernsey.
We enjoyed 5 super relaxing days at this special hotel where we were warmly welcomed with some fizz and a dear little anniversary cake plate. Nothing was too much trouble for the staff from start to finish .
All staff work hard to allow you to feel pampered and valued and importantly to feel relaxed .
Our breakfasts and dinners were all absolutely delicious and we enjoyed our room with a view of the pool and out to the island of Herm .
Special thanks go to Tanusha and Pamela in the breakfast area and Zana in the Governor’s restaurant.
We felt this hotel has kept up its charm and character and continues to retain its 5 star qualities . Our room was kept spotlessly clean and the monogrammed bedding was superb!
We hope to be back for future celebrations ..
OGH has a special place in our hearts . Thank you to everyone.
We enjoyed 5 super relaxing days at this special hotel where we were warmly welcomed with some fizz and a dear little anniversary cake plate. Nothing was too much trouble for the staff from start to finish .
All staff work hard to allow you to feel pampered and valued and importantly to feel relaxed .
Our breakfasts and dinners were all absolutely delicious and we enjoyed our room with a view of the pool and out to the island of Herm .
Special thanks go to Tanusha and Pamela in the breakfast area and Zana in the Governor’s restaurant.
We felt this hotel has kept up its charm and character and continues to retain its 5 star qualities . Our room was kept spotlessly clean and the monogrammed bedding was superb!
We hope to be back for future celebrations ..
OGH has a special place in our hearts . Thank you to everyone.
Source: tripadvisor.co.uk
In July 2026, Bourn07 said about Old Government House Hotel & Spa
We recently visited Guernsey for the first time, staying nine nights, at the OGH Hotel.
Firstly, all the staff were fantastic. Everyone was cheerful, professional with a high level of customer service. We did find, on the odd occasion, in the bar area, that they were overstretched which led to a long wait to order a drink or food, but we could see that they were working flat out. The valet parking is a nice touch and our room was cleaned and tidied thoroughly every day. On returning to the hotel each time we had been out, we were always greeted warmly.
Our king room had a very comfortable super king bed, was a good size overall and was well equipped. We were at the back of the hotel overlooking the kitchen area which, although slightly disappointing, was understandable as we hadn’t booked ‘a view’. There was a background hum from outside fans, but we didn’t really notice this after the first day or so.
What we did feel, however, was that the room, being in this position in the hotel, should have been decorated in brighter colours or light, neutral tones, as those king rooms shown on the website are. Ours was all dark browns and dark beiges, with heavy brown curtains, making it feel unwelcoming and without a lot of natural light due to its position and net curtain over the bottom half of the window. It just didn’t make us feel 5 star and ‘uplifted’ each time we entered it, which was a shame.
Breakfast in the Brasserie, which was light and airy, was excellent, with a wide choice, particularly of cooked options. We also ate several times in the bar area, the Olive Grove and the Brasserie, in the evening, and the food was very good.
The pool area is sheltered with comfortable sun loungers, although these did get full, on occasion, as our weather was hot and sunny.
Overall, we enjoyed our stay and the hotel clearly has a large, returning customer base, but it didn’t quite feel 5 star for us, mainly due to our room.
Moving forward, I think thought needs to be given to how the hotel maintains the ‘old world, traditional charm and decor’ that many of the returning guests obviously love, balanced with making it feel fresher, lighter, brighter and updated in some areas.
Firstly, all the staff were fantastic. Everyone was cheerful, professional with a high level of customer service. We did find, on the odd occasion, in the bar area, that they were overstretched which led to a long wait to order a drink or food, but we could see that they were working flat out. The valet parking is a nice touch and our room was cleaned and tidied thoroughly every day. On returning to the hotel each time we had been out, we were always greeted warmly.
Our king room had a very comfortable super king bed, was a good size overall and was well equipped. We were at the back of the hotel overlooking the kitchen area which, although slightly disappointing, was understandable as we hadn’t booked ‘a view’. There was a background hum from outside fans, but we didn’t really notice this after the first day or so.
What we did feel, however, was that the room, being in this position in the hotel, should have been decorated in brighter colours or light, neutral tones, as those king rooms shown on the website are. Ours was all dark browns and dark beiges, with heavy brown curtains, making it feel unwelcoming and without a lot of natural light due to its position and net curtain over the bottom half of the window. It just didn’t make us feel 5 star and ‘uplifted’ each time we entered it, which was a shame.
Breakfast in the Brasserie, which was light and airy, was excellent, with a wide choice, particularly of cooked options. We also ate several times in the bar area, the Olive Grove and the Brasserie, in the evening, and the food was very good.
The pool area is sheltered with comfortable sun loungers, although these did get full, on occasion, as our weather was hot and sunny.
Overall, we enjoyed our stay and the hotel clearly has a large, returning customer base, but it didn’t quite feel 5 star for us, mainly due to our room.
Moving forward, I think thought needs to be given to how the hotel maintains the ‘old world, traditional charm and decor’ that many of the returning guests obviously love, balanced with making it feel fresher, lighter, brighter and updated in some areas.
Source: tripadvisor.co.uk
In July 2026, Andreas Ziegert said about Ferryspeed (Guernsey) Ltd
Ich habe mit Ferryspeed sehr gute Erfahrungen gemacht.Wir mussten dort Umladen um dann Vorort mit Kranwagen usw.anzuliefern.Die Kommunikation und der ganze Ablauf hat reibungslos geklappt.Super organisiert,gerne wieder.Besonderen Dank an Alfonso und den Kranwagenfahrer,excellence Job 👍👍👍
Source: google.com
In June 2026, Glyn S said about Old Government House Hotel & Spa
This was our second holiday at the OGH to celebrate our wedding anniversary. Indeed, we noticed that there were a lot of Returners like us. The location is perfect for the town and its attractions, the bus station, and the ferry port that services all the Channel Islands. Upon arriving at the hotel, one is immediately greeted and looked after, and this attentiveness continued for the whole of our stay. All the staff were friendly, welcoming, and genuine, and provided exceptional service. Everyone remembered our names and the attention to detail was incredible. The atmosphere was one of joining a big family of staff and guests, where everything was possible. We felt like real VIPs throughout our stay. Our room was spacious, serviced daily, clean and tidy, and we enjoyed balcony seats with sea views of Herm and Sark, and the price was extremely competitive. The hotel has a beautiful warm outside pool and spacious area with sunbeds, chairs and tables, and pool facilities. It has made good use of the space available and there is a lovely olive terrace, garden and outside bar area. There is also an extensive spa and gym, which residents can use. The hotel is beautifully decorated and faithful to its heritage with lots of antiques, artwork, and moments of history shared throughout its lounges, public areas and guest rooms. As expected, the food was of a very high standard and quality, and well presented. Anyone who has a special diet is catered for. Our wedding anniversary dinner in Le Brasserie was exquisite. Both bars were well stocked, with lots of choice, and there are plenty of different areas to sit. The hotel offers several excursions and we booked 2 of them. We enjoyed an amazing Sunset, Fizz and Chips at Cabo Bay, attended to by the hotel butler and head concierge. It was simply a special and divine experience which will stay with us forever, and the sunset was spectacular too! We also booked the Sark Experience where we had our own private horse and carriage with a local guide for the day and this enabled us to visit most places on the island. We also had a huge Afternoon Tea at OGH which took us all afternoon to devour. Delicious! This hotel definitely lives up to its 5-star status. We will be back soon!
Source: tripadvisor.co.uk
In June 2026, Simon L said about Old Government House Hotel & Spa
First thing to say is the staff are, almost without exception, terrific. My 3 rating is about the state of what claims to be a 5 star hotel. This is an old-fashioned hotel that is showing its age. We stayed in a seaview room with balcony. Seaview was there, but also view of a large flat roof. The room itself we found noisy - banging doors, one night a dog barking in the next door room. Around the hotel some carpets look worn; looking around the main restaurant, sills were dirty, the underside of chairs covered in dust. For a 5 star hotel today they may qualify on facilities but not on attention to detail and the right level of facilities cleaning and maintenance.
Source: tripadvisor.co.uk
In June 2026, 3GMcdag said about Old Government House Hotel & Spa
This is the only 5 star rated hotel on Guernsey. It is well deserved, as the location is great (in the
middle of town), the views over the harbour are amazing, the rooms are very comfortable, the food is exceptional but above all, the staff are superb! Nothing is too much trouble for them! Always smiling and very helpful!
middle of town), the views over the harbour are amazing, the rooms are very comfortable, the food is exceptional but above all, the staff are superb! Nothing is too much trouble for them! Always smiling and very helpful!
Source: tripadvisor.co.uk