Local Reviews
In August 2015, Karen W said about Old Government House Hotel & Spa
As you'd expect the service, cleanliness, facilities, atmosphere is excellent. The staff were friendly but professional, food (breakfast and The Curry Room) was delicious, the bedroom (room111) very comfortable with a good view of the harbour. Loved the choice of pillows and cafetierre in the room (simple things!) but less keen on the not very warm bar area (air con) and the windowless spa area.
Source: tripadvisor.co.uk
In August 2015, DebbieHertfordshire said about Old Government House Hotel & Spa
This is a well furnished 5 Star hotel only a few minutes walk into the main shopping/eating area of St Peter Port. The staff were friendly and pleasant and not overly attentive, which I liked. The queen-sized bedroom was well soundproofed, well maintained and very clean, albeit much smaller than I had expected. There was plenty of wardrobe/drawer space, plentiful towels and tea/coffee making items. Our room was at the rear with great views over the swimming pool, Castle Cornet and the sea. The buffet breakfast offered a large selection of fresh fruits, cereals, some meats and cheese, plus pastries. The cooked breakfast menu was vast and the food was good and well presented. We did not eat any other meals at the hotel as there are plenty of restaurants in St Peter Port, especially in the Old Quarter, which offer far better value and simpler menus. My travelling companion used the hotel gym twice and thought it was excellent being a regular gym user! There were some nice touches such as a turn down service in the evening, staff parked your car if required and large towels were made available on the sun loungers.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
My only gripes were immediately upon booking in we were offered an upgrade to a room with a balcony for an additional £25 per night. As if we were not paying enough already! A mild inconvenience was that the receptionist insisted on taking an impression of our credit card on arrival i.e. we had to put the card in the payment machine even though no payment was taken. And we did the same on leaving, only this time the actual payment was taken. This caused us some confusion as we thought payment had been taken upon checking in.
Overall I found the hotel to be most pleasant and would definitely stay again.
Source: tripadvisor.co.uk
In August 2015, Gerda A said about Old Government House Hotel & Spa
in two words....absolutely great!!!!! Every penny worth...
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
We pre-booked a room in June, when we came in we took the upgrade to a balcony room, and we were surprised when we got in! Just beautiful. After a trip full of B&B's, small hotels and very good and very bad guesthouse we 'landed' in the OGH....and slept for hours....
what a great experience!
Thanks for the great hospitality!!
Source: tripadvisor.co.uk
In August 2015, George T said about Old Government House Hotel & Spa
Lovely room overlooking pool where my wife and I swam before breakfast and late afternoon. Great breakfast and supper. Fantastic staff in every department. Fab views across the sea.
All wonderful.
George and Jane T
All wonderful.
George and Jane T
Source: tripadvisor.co.uk
In August 2015, barrybus said about Old Government House Hotel & Spa
We stayed at this hotel for a weekend at the end of July to celebrate our Ruby Wedding Anniversary. On arrival we had been upgraded to a suite which was a very nice gesture and the room was lovely. Unfortunately the service we received on this occasion was nothing like the service we had experienced on a previous visit.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
Source: tripadvisor.co.uk
In August 2015, timmo31 said about Old Government House Hotel & Spa
Probably the best hotel in Guernsey. Its location is perfect for the town centre and the harbour.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
Source: tripadvisor.co.uk
In August 2015, Dawn L said about Old Government House Hotel & Spa
Definitely one of the best 5 star hotels we have stayed in! We spent a week here.
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Source: tripadvisor.co.uk
In August 2015, geoff s said about Old Government House Hotel & Spa
3 night stay in a lovely hotel some exceptional staff who really made you feel good as well as magnificent curry on 1st night even if the service was extremely slow that night. Highly recommended for anyone visiting Guernsey. Wonderful spaces in which to sit and relax and fabulous breakfasts
Source: tripadvisor.co.uk
In August 2015, grannienette said about Old Government House Hotel & Spa
Wow what an amazing hotel. You can spend hours exploring this great old hotel. There are different rooms to be found upstairs and down.
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Source: tripadvisor.co.uk
In August 2015, Claude G said about Old Government House Hotel & Spa
The quality of service at the OGH is just amazing, the staff is friendly and always try to anticipate your needs in a non-intrusive way.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
Source: tripadvisor.co.uk