Local Reviews
In September 2021, charlotteintobago said about Old Government House Hotel & Spa
This is one of the best hotels we have ever visited. We spent a night here 30 years ago on business and always said we would return for leisure one day.
It came up to all expectations, courteous and attentive staff, for whom nothing was too much trouble. Breakfasts could be taken in the garden and offered an extensive breakfast menu. The pool was heated to a comfortable 28c, and Jacuzzi, sauna and steam room were available free for residents and well appointed.
The hotel is situated conveniently close to the harbour with restaurents and shops nearby.
A perfect stay.
It came up to all expectations, courteous and attentive staff, for whom nothing was too much trouble. Breakfasts could be taken in the garden and offered an extensive breakfast menu. The pool was heated to a comfortable 28c, and Jacuzzi, sauna and steam room were available free for residents and well appointed.
The hotel is situated conveniently close to the harbour with restaurents and shops nearby.
A perfect stay.
Source: tripadvisor.co.uk
In September 2021, maureen b said about Old Government House Hotel & Spa
As we would expect of a red carnation hotel we were given a warm welcome and our room was spacious and comfortable. The hotel is beautiful and standards are high although some investment is needed to keep the outside areas 5 star. The food is excellent and it was a pleasure to enjoy the breakfast buffet after they have been missing from English hotels for nearly 2 years. Although drink prices are high the food prices are very reasonable for such excellent quality. We enjoyed the pool as the weather was warm although the sun beds are not comfortable enough for a 5 start hotel. Service was a bit hit and miss because of staff shortages and many looked tired and stressed but as ever they smiled and tried to ensure we were well looked after. We would be happy to return and loved Guernsey for its beautiful walks. A thank you to all the staff who stayed cheerful and helped to make our stay so enjoyable.
Source: tripadvisor.co.uk
In September 2021, Rahel S said about Firstcall
Firstcall was the first recruitment agency I've worked with that went out of their way to provide me the best possible service and the greatest odds at being chosen for a job. They held my hand all the way through, making sure I'm prepared for interviews and giving me much needed feedback and advice when I had any doubts. I would recommend it to anyone who wants a more personalized approach to looking for jobs - not only are they incredibly professional in the work that they do, they also care about learning more about you, so they can make your CV not only reflect you and your values perfectly, but also make it as appealing to employees as possible.
Source: thebestof.co.uk
In September 2021, pm46 said about Old Government House Hotel & Spa
We have stayed at this hotel previously and were glad this time of a five-night break in lovely autumn sunshine. It is an elegant building, well maintained and very comfortable. The walls in the public rooms are adorned with a huge array of fine artwork. The gym/spa was good, although the facility closed early at weekends, and there is a heated outdoor pool with loungers and plenty of fresh towels on the paved area around the pool. Our room was 'bijou' but very well equipped and with a fabulously-comfortable six-foot bed. Dining was very good - we ate dinner in the hotel twice and enjoyed amazing breakfasts each morning with everything cooked to order. We were able to take breakfast outside on the terrace on some occasions. Service was clearly under some pressure because of Covid and staff vacancies, but it did not in any way become an issue for us and we were looked after very well. The head waiter, Allesandro, deserves a special mention for his professionalism. There is a cosy bar which was great for nightcaps. We did find it strange, however, that a 'Hooray Henry' guest who was aware that drinks were, quite rightly, not served in glass around the pool persuaded staff to serve him and his partner poolside drinks in glasses, and then later boasted about his ability to get round the rules. That rule is there for a very good reason and should not be breached.
Source: tripadvisor.co.uk
In September 2021, WillIngleby said about Old Government House Hotel & Spa
We absolutely loved our weekend in St Peter Port, and the OGH was perfect! From the moment we walked through the door, we were made to feel extremely welcome. The building is beautiful and the staff are amazing. So many whose names I can’t recall but who were wonderful and made our stay so special (although Alessandro was particularly fantastic, and Roberto & Renato). Room was small but beautifully decorated with wonderful fittings and details - the most comfortable bed with gorgeous linen; it was a real treat to stay here. The restaurant was lovely & we had two fabulous evening meals with god wine and excellent service; breakfasts wonderful, sat outside on the terrace with a view out over the sea. Perfect location, just a 5 minute stroll down to the old town centre and the port area. First class luxury. We’ll be back next year for another break!
Source: tripadvisor.co.uk
In September 2021, Pubcat said about Doghouse, The
I came here for the live music and had booked a table for dinner. The menu was more interesting than most of Guernsey's pubs. The meals were excellent. Staff rushed from serving behind the bar to waiting tables, but were on top of everything. They were friendly and helpful and the service was great. Sky football highlights were on, but muted. A range of recorded music played at a moderate level: mostly rock, plus a lot of 50s rock & roll. Just before ten the band came on. They weren't the UK Oasis tribute as billed, but they were entertaining enough. For a Saturday night live music experience with a decent meal, it was great. The pub/restaurant would be good to visit on any day. I'd go again on my next visit to Guernsey for sure.
Source: tripadvisor.co.uk
In September 2021, bigwow2019 said about Old Government House Hotel & Spa
Five star at its best, luxurious comfortable room with padded wall paper! bathroom with Floris toiletries! attentive friendly staff, concierge Roberto was stunningly helpful and sorted everything. Go!
Source: tripadvisor.co.uk
In September 2021, Pearl L said about Firstcall
Marcel was brilliant to work with. He is not only professional and knowledgeable, but he is also kind and makes you feel like you are more than just a job placement, you’re a person looking for your perfect work family. Marcel always understood that although I am a dedicated professional who loves my career, I am also a mom and that is the most important part of my life. Marcel connected me with an employer who not only understands that but who respects it. It is refreshing to have worked with someone like Marcel who understands that we spend half our life in the office, so finding “the perfect one” when it comes to a profession and employer is very important.
They are after all our family away from home. Marcel has an aptitude for striving to satisfy the client and delivered on what he promised. I would highly recommend Marcel as your career adviser.
They are after all our family away from home. Marcel has an aptitude for striving to satisfy the client and delivered on what he promised. I would highly recommend Marcel as your career adviser.
Source: thebestof.co.uk
In September 2021, Martin W said about Old Government House Hotel & Spa
For a 6 night stay in Guernsey, this was the epitome of what I would expect from a 5* hotel.
From the outset, the greeting with champagne was super start to what was to become a fantastic break.
I would like to make special mention of some staff who, in my view went above an beyond for me.
Alessandro, Restaurant Manager was the stalwart of professionalism and service. Always ready to help and ensure the experience was first rate. Nothing was ever too much or too difficult. Honestly, I would love to have Alessandro fronting any of my businesses.
Colin the gardener was extremely knowledgeable about the island and was always happy to have a chat and offer advice on the best places and the best times to visit attractions. As a local Islander, he was full of experiences to share and made my holiday even more enjoyable.
Jonathan in the restaurant was also one of those for whom service came as second nature. Again, great to chat to and was ever helpful but not over attentive - he managed to hit the right balance every time.
The room was luxurious enough and the 'Turn Down' service excellent.
Truly a place to visit again and again.
I am sure we have not seen the last of the OGH.
Would thoroughly recommend this hotel to all!
From the outset, the greeting with champagne was super start to what was to become a fantastic break.
I would like to make special mention of some staff who, in my view went above an beyond for me.
Alessandro, Restaurant Manager was the stalwart of professionalism and service. Always ready to help and ensure the experience was first rate. Nothing was ever too much or too difficult. Honestly, I would love to have Alessandro fronting any of my businesses.
Colin the gardener was extremely knowledgeable about the island and was always happy to have a chat and offer advice on the best places and the best times to visit attractions. As a local Islander, he was full of experiences to share and made my holiday even more enjoyable.
Jonathan in the restaurant was also one of those for whom service came as second nature. Again, great to chat to and was ever helpful but not over attentive - he managed to hit the right balance every time.
The room was luxurious enough and the 'Turn Down' service excellent.
Truly a place to visit again and again.
I am sure we have not seen the last of the OGH.
Would thoroughly recommend this hotel to all!
Source: tripadvisor.co.uk
In September 2021, the wine wally said about Old Government House Hotel & Spa
We have stayed in various hotels on the island over the years and looked forward to our stay at the OGH, self reportedly the best hotel on the Island and 5 star to boot.
There was no doubt the impact of COVID had taken it’s toll on the OGH, the staff were tired and adjustments had to be made for the staff shortages they were experiencing. The staff on the ground couldn’t be faulted for their effort, but the experience was far from 5 star, there was a lack of management, in fact I didn’t see or speak to the Manager all week, staff went about their business without adequate direction and didn’t appear to have the level of training you would expect at a 5 star hotel to truly deliver the service you expect and see at other top hotels. Dirty plates were left throughout the hotel for hours, be it the pool area or room service in the corridors. A far cry from the claims made on their website.
The rooms were adequate, but lacked clean lines and warmth. We asked to be moved from our first room as it was so dowdy. We had booked a balcony room, which was a complete disappointment, it isn’t advertised as such, but the vast majority of the balconies are enclosed, with a part sliding window, they have decking on the floor and were so unwelcoming we spent no time at all using it. The website shows the proper balconies, of which there can be no more than 4, so the chances of getting one is not high – a bit more honesty OGH!
The food in the brasserie was average at best, a limited selection and even poorer selection of wines. If there was a full wine list we were never offered it, again given how it was promoted it was big disappointment, we planned to eat their at least twice, but didn’t bother after the first visit.
Location was great, with easy access to the port; town and many other restaurants.
If COVID presented a real opportunity for hotels such as the OGH to showcase what they can do, Red Carnation have missed that opportunity by some distance.
There was no doubt the impact of COVID had taken it’s toll on the OGH, the staff were tired and adjustments had to be made for the staff shortages they were experiencing. The staff on the ground couldn’t be faulted for their effort, but the experience was far from 5 star, there was a lack of management, in fact I didn’t see or speak to the Manager all week, staff went about their business without adequate direction and didn’t appear to have the level of training you would expect at a 5 star hotel to truly deliver the service you expect and see at other top hotels. Dirty plates were left throughout the hotel for hours, be it the pool area or room service in the corridors. A far cry from the claims made on their website.
The rooms were adequate, but lacked clean lines and warmth. We asked to be moved from our first room as it was so dowdy. We had booked a balcony room, which was a complete disappointment, it isn’t advertised as such, but the vast majority of the balconies are enclosed, with a part sliding window, they have decking on the floor and were so unwelcoming we spent no time at all using it. The website shows the proper balconies, of which there can be no more than 4, so the chances of getting one is not high – a bit more honesty OGH!
The food in the brasserie was average at best, a limited selection and even poorer selection of wines. If there was a full wine list we were never offered it, again given how it was promoted it was big disappointment, we planned to eat their at least twice, but didn’t bother after the first visit.
Location was great, with easy access to the port; town and many other restaurants.
If COVID presented a real opportunity for hotels such as the OGH to showcase what they can do, Red Carnation have missed that opportunity by some distance.
Source: tripadvisor.co.uk