Local Reviews
In July 2021, brownrann said about Old Government House Hotel & Spa
This was our second stay at OGH. Sadly, whilst our visit was very enjoyable we didn’t feel it matched our previous experience which was perfection. We had one or two issues that left us feeling disappointed. Firstly, we asked reception at OGH if they could arrange a taxi to collect us from the airport a week before we arrived and we’re told none were available! We googled taxis in Guernsey and on our second telephone call arranged a taxi!! Secondly, on the second day our room hadn’t been cleaned by 3.30pm in the afternoon. This is the first time in a five star hotel that we’ve experienced this. In fact, we had to ask for the room to be cleaned ourselves!Lastly, my wife was disappointed because she mentioned that our visit was to celebrate my birthday and previously OGH had made some nice gestures to make it a special occasion. No effort was made. Sadly, we just felt our visit to OGH did not match our previous experience and left underwhelmed.
Source: tripadvisor.co.uk
In August 2021, Andrew L said about Old Government House Hotel & Spa
Stayed here for business for a night. Location is excellent for St Peter Port centre. If you are expecting Dubai 5* it’s not but it’s the best I have stayed at on the Island. If you like friendly, not stuck up but good quality then you will be fine.
Source: tripadvisor.co.uk
In August 2021, Richard said about Old Government House Hotel & Spa
From the moment we arrived at OGH the professionalism and friendliness of the staff was immediately apparent. In fact, we have never received such a warm welcome. The staff are simply all wonderful.
Ula on reception was SO friendly and professional. Her smile is contagious.
Roberto was always very helpful and attentive and sorted out restaurant bookings and anything else we needed immediately.
Alessandro in the restaurant was wonderful too. Attentive, friendly and professional.
We could continue to name names but there are simply too many…..
The hotel itself has wonderful views and gardens. When the sun shines it is a pleasure to sit outside having breakfast and lie by the pool soaking up the sun.
Public rooms are well appointed and have individual style and character. It’s certainly not run of the mill decor.
Food in the Brasserie was good. However it would be nice to see more Guernsey fish and shellfish on the menu. The cocktails were even better!!
Our bedroom was large and had great views of the sea. The decor reflects the rest of the hotel and is individual and characterful.
Overall it was a wonderful stay - the hotel is beautiful outside and in. However it really was the staff that made our stay. They go the extra mile and if anything is wrong they go out of their way to rectify immediately.
We enjoyed it so much, we are back again next week for another 5 days!!
Ula on reception was SO friendly and professional. Her smile is contagious.
Roberto was always very helpful and attentive and sorted out restaurant bookings and anything else we needed immediately.
Alessandro in the restaurant was wonderful too. Attentive, friendly and professional.
We could continue to name names but there are simply too many…..
The hotel itself has wonderful views and gardens. When the sun shines it is a pleasure to sit outside having breakfast and lie by the pool soaking up the sun.
Public rooms are well appointed and have individual style and character. It’s certainly not run of the mill decor.
Food in the Brasserie was good. However it would be nice to see more Guernsey fish and shellfish on the menu. The cocktails were even better!!
Our bedroom was large and had great views of the sea. The decor reflects the rest of the hotel and is individual and characterful.
Overall it was a wonderful stay - the hotel is beautiful outside and in. However it really was the staff that made our stay. They go the extra mile and if anything is wrong they go out of their way to rectify immediately.
We enjoyed it so much, we are back again next week for another 5 days!!
Source: tripadvisor.co.uk
In November 2010, 186338Mandy said about Old Government House Hotel & Spa
This is a lovely hotel conveniently located in the heart of St Peter Port. The service was second to none and nothing was too much trouble. The staff clearly enjoy working here and it shows in their dedication to making our stay as comfortable as possible. Can highly recommend it and would love to go back sometime.
Source: tripadvisor.co.uk
In November 2010, PushingTheSenses said about Old Government House Hotel & Spa
my company has an office close to the hotel and a corporate rate with them (which by the way is still pretty steep), so staying there seemed to be the most sensible thing to do. which leads me to the only really positive thing i can say about it - the best thing about the OGH is its location, an easy walk to the centre of town.
the impression of the hotel is best from the outside. a lot of effort seems to have gone into an apparently recent facelift of the facade. unfortunately, not so much effort was spent on the inside. while it may be historic and some of the public areas try to recreate the good old times, it is not executed in a nice way. rather than having a romantic and charming feel about it, it just seems old and grubby, as there is a strange kind of smell throughout the hotel which i can’t really describe, other than it just smells OLD. my room was not nice. though it seemed to have new furnishings, they were made to look old, which again gave it a rather tacky feel.
overall, i would say the hotel has a strange kind of 50s feel to it that may appeal to the elderly couples the hotel is so full of. and, what’s more, for the price they are asking i would be expecting a lot more!
breakfast is made to order only, which may be nice when you are on a holiday, but doesn’t really suit business travelers who are in a hurry in the morning.
if this is the best hotel in guernsey - so we were told - i am curious about the standard and value for money at the other ones!
the impression of the hotel is best from the outside. a lot of effort seems to have gone into an apparently recent facelift of the facade. unfortunately, not so much effort was spent on the inside. while it may be historic and some of the public areas try to recreate the good old times, it is not executed in a nice way. rather than having a romantic and charming feel about it, it just seems old and grubby, as there is a strange kind of smell throughout the hotel which i can’t really describe, other than it just smells OLD. my room was not nice. though it seemed to have new furnishings, they were made to look old, which again gave it a rather tacky feel.
overall, i would say the hotel has a strange kind of 50s feel to it that may appeal to the elderly couples the hotel is so full of. and, what’s more, for the price they are asking i would be expecting a lot more!
breakfast is made to order only, which may be nice when you are on a holiday, but doesn’t really suit business travelers who are in a hurry in the morning.
if this is the best hotel in guernsey - so we were told - i am curious about the standard and value for money at the other ones!
Source: tripadvisor.co.uk
In November 2010, laretal said about Old Government House Hotel & Spa
We have stayed here before and enjoyed it. Our room this time was large, beautifully decorated, well furnished and very comfortable. The service was very good and the hotel is located within easy walking distance of the centre and the front. It offers free wifi.
Source: tripadvisor.co.uk
In November 2010, ZizouandHarriet said about Old Government House Hotel & Spa
I stayed at OGH for three nights with my sister and it was a wonderful experience. The room was spacious (we had upgraded to a sea-view room and it was definitely worth it) and the food in both restaurants was exceptional - particularly the degustation menu.
The staff were friendly and attentive. Massage in the spa was good. My only very slight criticism is that we had booked the Potato Peel Pie deal and this was meant to include a themed meal. The meal we had was delicious but nowt to do with the book! Never mind, it didn't spoil the weekend.
We hired a car for the weekend and the staff parked it for us, as apparently the car park is a really tight squeeze. What I would recommend if you're hiring a car is to pay the extra to have no excess on the insurance. I generally think hire car insurance is daylight robbery but I've never been so scared driving as down those narrow walled lanes! I'm used to whizzing round London. I didn't bang the car but my nerves were a bit worn down.
Anyway, back to the hotel. It is expensive but we had the three nights for two deal which made it more affordable and in any case, it was for a special weekend. And you get great service. I would definitely recommend OGH.
The staff were friendly and attentive. Massage in the spa was good. My only very slight criticism is that we had booked the Potato Peel Pie deal and this was meant to include a themed meal. The meal we had was delicious but nowt to do with the book! Never mind, it didn't spoil the weekend.
We hired a car for the weekend and the staff parked it for us, as apparently the car park is a really tight squeeze. What I would recommend if you're hiring a car is to pay the extra to have no excess on the insurance. I generally think hire car insurance is daylight robbery but I've never been so scared driving as down those narrow walled lanes! I'm used to whizzing round London. I didn't bang the car but my nerves were a bit worn down.
Anyway, back to the hotel. It is expensive but we had the three nights for two deal which made it more affordable and in any case, it was for a special weekend. And you get great service. I would definitely recommend OGH.
Source: tripadvisor.co.uk
In February 2012, philip w said about Old Government House Hotel & Spa
The hotel offered high levels of service and quality and the staff were delightfull
Source: tripadvisor.co.uk
In February 2012, NMHastings said about Old Government House Hotel & Spa
I stay at the hotel fairly often and have come tor eally appreciate it as the best on the island. The staff are very friendly and eager to help, and the rooms are well equipped. I would add that some of the rooms are quiet small whilst others are huge, so it is worth paying the bit extra for a larger room.
In the smaller rooms the showers are pretty small and not up to the quality of the rest of room or the hotel in general, however apart from that observation there is very little I can fault with the place.
Highly recommended.
In the smaller rooms the showers are pretty small and not up to the quality of the rest of room or the hotel in general, however apart from that observation there is very little I can fault with the place.
Highly recommended.
Source: tripadvisor.co.uk
In February 2014, KellieGuernsey said about Old Government House Hotel & Spa
The hotel is very central but I feel for the price you should get slightly larger rooms. The bedroom (Room 202) was very small as was the bathroom. When you spend these kind of prices you are paying because you are planning to spent time in your room and use its facilities. To use the kettle you had to fill it from the bath and then find room on the table as it was kept in the wardrobe. Also the television signal was not good at all.
The staff were very friendly and helpful and the food was great. The spa was fully booked on the day we visited which was a shame but our own fault for not booking before arrival.
I just feel that for a 5 star hotel and the prices that they charge the bedrooms need to be bigger I am afraid.
The staff were very friendly and helpful and the food was great. The spa was fully booked on the day we visited which was a shame but our own fault for not booking before arrival.
I just feel that for a 5 star hotel and the prices that they charge the bedrooms need to be bigger I am afraid.
Source: tripadvisor.co.uk