Local Reviews
In March 2015, aymestrey said about Old Government House Hotel & Spa
This afternoon the OGH hosted an Afternoon Tea for 102 ladies fundraising for 2 charities - Nicki Wheetman and Diabetes UK (she is running the London Marathon for them) and my charity Bridge2. The service, quality of the tea and the helpfulness of the staff was second to none. I cannot praise them highly enough. Nicki and I were so so impressed with the whole package. The afternoon went with a swing and we have had many compliments.
So thank you OGH we WILL be back soon - if you will have us?
So thank you OGH we WILL be back soon - if you will have us?
Source: tripadvisor.co.uk
In March 2015, Peter W said about Old Government House Hotel & Spa
We went to St Peters Port for an event that we were co-hosting at the Old Government House Hotel. We stayed for one night and had lunch & dinner at the OGH. The hotel is welcoming and the staff are extremely helpful, attentive and friendly. Our standard room was not large but was furnished to a high quality. The food was very good. Thoroughly enjoyed our stay and cannot wait for an opportunity to return to the OGH.
Source: tripadvisor.co.uk
In May 2015, Gerald VJ said about Old Government House Hotel & Spa
We booked this hotel on the recommendation of a friend and the good reports here. It was not cheap at over £250 a night for our room, but we thought we would give it a try for a four day relaxing break. We checked in OK and were shown to our room. It was about the size of a Premier Inn room, but with a really good bathroom. We were then phoned from reception to say that because of a new mobile phone mast nearby there was no TV reception.
We decided to move hotels as we weren't certain of the weather and wanted the option to watch TV if we wanted to. I was surprised we were not told of the TV problem when we checked in. I was surprised we were not offered help moving to another hotel.
When I have talked to people in Guernsey they say that the hotel has been better run in the past, and one taxi drive told us of £70 cocktails.
The public rooms looked wonderful and the hotel has a good location. I hope they sort their problems out soon.
We decided to move hotels as we weren't certain of the weather and wanted the option to watch TV if we wanted to. I was surprised we were not told of the TV problem when we checked in. I was surprised we were not offered help moving to another hotel.
When I have talked to people in Guernsey they say that the hotel has been better run in the past, and one taxi drive told us of £70 cocktails.
The public rooms looked wonderful and the hotel has a good location. I hope they sort their problems out soon.
Source: tripadvisor.co.uk
In May 2015, Gill1905 said about Old Government House Hotel & Spa
Just returned from 3 nights at The OGH. The hotel, the staff, the setting and the overall experience was fabulous. Nothing was too much trouble. Staff were extremely attentive without being in your face all the time. Will definetly be returning.
Source: tripadvisor.co.uk
In May 2015, Paul E said about Old Government House Hotel & Spa
My wife and I have recently spent four nights at this hotel and from the time of our arrival to the time of our departure we were treated like VIP's. No exaggeration, we really were. The porters, the receptionists the managers and in fact all the staff who made it their duty to remember our name and address us accordingly. The room was as requested and maintained to the highest standard. The housekeeping was exceptional with evening 'turn downs'. The breakfasts are to a high standard and to suit everyone's pallet. The outdoor heated swimming pool is a must, dependant on the weather, but is often in a sun trap until late afternoon at this time of the year. This hotel definitely gets my vote as it ticked all the boxes.
Source: tripadvisor.co.uk
In May 2015, Travellingfamily53 said about Old Government House Hotel & Spa
This is a lovely but not perfect hotel so I'll get the negatives out of the way first. As mentioned by another guest there has not been and was not any TV reception in guest rooms. It may now be there of course. We were not told about this when booking, there was no mention of it on the hotel's website when booking and we were not told on check in.
On check in, £200 is "pre authorised" from your credit card. Even if you have paid for your hotel stay in advance as we did. On check out, even if you spend nothing as we did, this is not cancelled. Or the next day. Or the next.....we are frequent travellers in hotels of this standard on a regular monthly basis for business and this is our first experience of this type of arrangement.
Our room was very small. This was almost the first thing we were told on check in, immediately offered an upgrade, at extra cost to ourselves. The rapidity of this sort of sales pitch is demeaning for a hotel such the OGH and it should cease this practice. It is not professional.
The room was beautifully decorated and clean, just the nowadays seemingly inevitable bits of mould around the bath/shower. It was quiet, windows opened, a/c worked, plenty of towels(too many really in such a small space!), L'Occitane toiletries, gowns and slippers provided. We only ate breakfast in the hotel and this varied but was mainly excellent. The view from the hotel is great, the pool is lovely although very odd that you have to walk through the restaurant to get to it! We didn't need to interact much with staff but when we did they were very helpful. The location is excellent.
We had a fabulous time in Guernsey, the weather was excellent and we would return to the OGH. But they need to sort out the TV situation, the £200 set up and the pushing the bigger room scenario.
On check in, £200 is "pre authorised" from your credit card. Even if you have paid for your hotel stay in advance as we did. On check out, even if you spend nothing as we did, this is not cancelled. Or the next day. Or the next.....we are frequent travellers in hotels of this standard on a regular monthly basis for business and this is our first experience of this type of arrangement.
Our room was very small. This was almost the first thing we were told on check in, immediately offered an upgrade, at extra cost to ourselves. The rapidity of this sort of sales pitch is demeaning for a hotel such the OGH and it should cease this practice. It is not professional.
The room was beautifully decorated and clean, just the nowadays seemingly inevitable bits of mould around the bath/shower. It was quiet, windows opened, a/c worked, plenty of towels(too many really in such a small space!), L'Occitane toiletries, gowns and slippers provided. We only ate breakfast in the hotel and this varied but was mainly excellent. The view from the hotel is great, the pool is lovely although very odd that you have to walk through the restaurant to get to it! We didn't need to interact much with staff but when we did they were very helpful. The location is excellent.
We had a fabulous time in Guernsey, the weather was excellent and we would return to the OGH. But they need to sort out the TV situation, the £200 set up and the pushing the bigger room scenario.
Source: tripadvisor.co.uk
In June 2015, Matthew D said about Old Government House Hotel & Spa
This is one of the finest hotels I have ever stayed in. Not only is the property beautiful and commanding an excellent position next to St Peters Port, but the service was first rate. I was lucky enough to stay here for a week on a business trip and was given my own residence on the opposite side of the road to the hotel. The residence was extremely spacious and catered for my every need ( an iron and ironing board was provided on request and remained with me all week). The double bed was grand and very comfortable, with my own satellite television box provided in the room. Internet connection was fast and efficient and provided by my own router again in the room. The bathroom was very well equipped with everything I might have needed including nice bath salts for a relaxing soak after a hard day. Under floor heating and very modern classic style finished the look and again gave a very elegant feel. There was more than ample storage for all my clothes, it was like a home away from home! Every morning my desired newspaper was delivered to the door and freshly ground OGH blend coffee was provided for a good strong cup of coffee to wake me up! Breakfast in the dining room was both a self service for continental style and a la carte for cooked. The quality of the produce was excellent and local and to get freshly made hollandaise sauce with my eggs benedict was a welcome surprise. Service from the staff was excellent, they were efficient in getting you seated, taking your order and making sure your breakfast was delivered in a timely manner. I also had the pleasure of eating at the restaurant for an evening meal. Again the service was impeccable and the food outstanding. The fillet of beef with bone marrow jus was one of the best meals I ate that week, and the deconstructed rasberry and rhubarb trifle was both clever and very tasty, my compliments to the chef.
I can honestly say I thoroughly enjoyed my stay at this hotel, the staff were amazing, very attentive and professional. My only negative comment would be at the price of the room. Had my company not have been paying, I think the cost for the room would have been too high and would have put me off booking.
I can honestly say I thoroughly enjoyed my stay at this hotel, the staff were amazing, very attentive and professional. My only negative comment would be at the price of the room. Had my company not have been paying, I think the cost for the room would have been too high and would have put me off booking.
Source: tripadvisor.co.uk
In June 2015, Ken K said about Old Government House Hotel & Spa
On a recommendation from a friend my partner and I changed bookings and stayed at the OGH for six nights. The location, sitting above St Peter Port Harbour looking out to sea was delightful, moreover, very convenient for walking around the streets of this old town. The hotel itself suggested times past but in a traditional way never old fashioned. The service throughout the hotel reflected the inherent values of this establishment, smiley, helpful, professional, with just the right touch of the personal. The staff were never intrusive but always there when needed - a difficult balance to achieve. The food, especially the fish was excellent and once again the staff in the restaurant were always 'on the spot '. A special mention to the most charming of receptionists who 'fronted' most of our stay. If you could bottle her approach I do not know many businesses who would not purchase it - a real asset.
If you wish a break away from the stress of modern life and be extremely, extremely well looked after look no further - The very best of stays.
If you wish a break away from the stress of modern life and be extremely, extremely well looked after look no further - The very best of stays.
Source: tripadvisor.co.uk
In June 2015, romer1342 said about Old Government House Hotel & Spa
My wife and I recently stayed at the Old Government House Hotel and enjoyed every minute of it. I cannot remember better service almost anywhere. The staff are all young, enthusiastic and eager to help. A simple call to reception, even for the most outlandish request and there will be a knock on your door in around a minute or less. The bar and gardens are a wonderful place to relax and enjoy the view. There is also a very fine Indian restaurant that makes you feel back in the last days of the Raj. Our favourite though was the bar with a long balcony overlooking the street where you can observe the passers by of this busy town. Our only puzzlement was why the streets were so full of Germans given the history of the island. My brother-in-law claimed it was the bi-product of a flourishing crop of wartime babies, but he is always prone to exaggerate. Anyway, try the OGHH for a most pleasant experience when you want to get away from it all and be treated as a true guest
Source: tripadvisor.co.uk
In June 2015, chrisles55 said about Old Government House Hotel & Spa
We have just spent 3 nights at OGH and will certainly go back. The hotel is ideally situated close to the centre of town and the ferries across to the islands, yet it is a peaceful oasis. The food in the restaurant was amazing and I don't think I have ever experienced better service. This really is what a hotel should be like.
Source: tripadvisor.co.uk