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Biggest thanks to the White House in particular Kathleen and her team for making my husband and I wedding the best day of our lives! Kathleen dealt with EVERYTHING with a smile, there is not enough words...
Had a fantastic wine tasting weekend with some great wines and some fantastic food. Staff and management have done a great job of decorating and refitting the lounge areas of the hotel really impressed....
We booked a 60 minute full body massage each and upgraded for £10 to use the spa totalling £180. The massage was top notch. You are offered a deep tissue, Hawaiian or Swedish. I chose deep tissue and...
Never a bad takeaway must eat in when they open again
Had a lovely afternoon tea. The staff were very attentive and welcoming. Highly recommended. Thanks.
Great food, attentive staff. Friendly and great place to eat
Tracey has so much patience with the boys, and always makes sure there are plenty of toys and christmas toys to keep them amused. She manages to capture natural photos of the boys laughing and having fun,...
Had a lovely afternoon tea. The staff were very attentive and welcoming. Highly recommended. Thanks.
We stayed in Herm over Christmas, special thanks goes out to the Mermaid and especially Michelle and Rachel and all the team. Food was brilliant, nothing was too much trouble, if they could help they did!...
If you want a stay with the nicest staff ever then this is for you. Nothing is too much trouble. My grownup children staying on Guernsey stayed for two nights there and we all had Christmas lunch together....
Despite other reviews, the singing barmaids were welcoming and harmonious! The Mermaid is a place to go if you want to relax, unwind and enjoy real family time. Always very welcoming with good food and...
Really lovely location, felt delightfully posh, service could have been a little better for such a nice place to really top off the experience, but I would definitely recommend.
We had three fantastic nights culminating with my 70th birthday, Niall the new chef this year is good had some superb food on all the nights especially on my birthday, adore Foie Gras had it on the Tuesday...
Really lovely location, felt delightfully posh, service could have been a little better for such a nice place to really top off the experience, but I would definitely recommend.
I eat here every few months & am always fully satisfied. This week I visited as part of the 'Tennerfest' food festival, the restaurant were doing a 2 course menue for less than £13, this included starter,...
We have had a lovely staycation in Herm this half term with the children, with lots of happy memories made! The only downside to our trip was that the hotel receptionist was very unhelpful and unprofessional,...
I would rate the Hotel 5 star under normal circumstances, but under “COVID” claim to be short of staff and will attend rooms if your stay is longer than 3 nights, however they still charge the same. The...
Unfortunately our evening meal was spoilt by a staff planning meeting being held in the bar. We were the only non-staff guests and didn’t object initially even though their conversation was quite loud...
