Local Reviews
In March 2022, David W said about Old Government House Hotel & Spa
This centrally placed hotel is perfect for getting out and about in Guernsey. Whether it be a stroll round St Peter Port, catching the boat to the outlying islands or the bus station.
Special mention must be made to Jaro, the concierge, who is more than happy to plan the day for you, organise and book your tickets for boat trips and generally helping to make your stay perfect. We would also like to mention Phil on reception and her waiter husband from Durban, waiter Ivo from Bulgaria, Head waiters Alesandro from Sardinia, and Tony.
Special mention must be made to Jaro, the concierge, who is more than happy to plan the day for you, organise and book your tickets for boat trips and generally helping to make your stay perfect. We would also like to mention Phil on reception and her waiter husband from Durban, waiter Ivo from Bulgaria, Head waiters Alesandro from Sardinia, and Tony.
Source: tripadvisor.co.uk
In March 2022, Portland_Holiday said about Old Government House Hotel & Spa
The ambience of the hotel may be 5 star but unfortunately it is let down by service standards. We tried to check in on a Saturday afternoon and there was only one receptionist on duty and she seemed engaged in selling vouchers to a non-resident. We had to wait some 20 mins which was a poor start, although to be fair we were offered a glass of bubbly.
However, the worse point was the room housekeeping service. We had to telephone the "service", contact reception, or catch the women, every day of our 4 night visit. First, they took linen away and did not replace them - we had hand towels, face cloths missing, the service tray [biscuits, milk sachets etc] was often not topped up. The worst experience was the penultimate day when our room had not been serviced by 4pm despite asking reception for it to be carried out at 2pm. I found the staff along the corridor and they came. One did the bathroom, collected used linen and left, whilst the other did the beds. Just as she was leaving I found no hand towels or face cloths, nor ANY toilet paper had been left. This was corrected. In the evening as we returned just after turn-down, we found the used [once] facecloths had gone and not been replaced. The maid said they had no spares left - why then remove the wet ones which we had only received four hours earlier. I asked her to search & return with missing items which she did eventually do.
Sorry, this a ramble but really not the service to be offered in a 5 star establishment. The management have much to do here in training.
However, the worse point was the room housekeeping service. We had to telephone the "service", contact reception, or catch the women, every day of our 4 night visit. First, they took linen away and did not replace them - we had hand towels, face cloths missing, the service tray [biscuits, milk sachets etc] was often not topped up. The worst experience was the penultimate day when our room had not been serviced by 4pm despite asking reception for it to be carried out at 2pm. I found the staff along the corridor and they came. One did the bathroom, collected used linen and left, whilst the other did the beds. Just as she was leaving I found no hand towels or face cloths, nor ANY toilet paper had been left. This was corrected. In the evening as we returned just after turn-down, we found the used [once] facecloths had gone and not been replaced. The maid said they had no spares left - why then remove the wet ones which we had only received four hours earlier. I asked her to search & return with missing items which she did eventually do.
Sorry, this a ramble but really not the service to be offered in a 5 star establishment. The management have much to do here in training.
Source: tripadvisor.co.uk
In March 2022, LoveToStray said about Everest Lounge
Fabulous flavours, fabulous atmosphere, fabulous staff! We haven’t had a curry this good for a long time (I mean years) but when I say curry I mean amazingly presented and good quality ingredients not your normal expectations for an Indian restaurant. It also have Nepalese and Tibetan dishes and the momos are just delicious. Think I’ll be craving those for weeks. Would highly recommend a visit.
Source: tripadvisor.co.uk
In March 2022, William Skilleter (Billy WIS) said about The Crown, Hartest
Good service, good food and good price
Source: google.com
In January 2016, Joao Bento said about Burlington Hotel
Awesome
Source: google.com
In January 2016, Roy Ohren said about Burlington Hotel
Had a lovely time, food and accommodation great
Source: google.com
In January 2016, David Frost said about Burlington Hotel
Excellent, spacious room, good food and really good location on sea front.
Source: google.com
In January 2017, Raymond Cox said about Burlington Hotel
Great food , great entertainment (Mark Snow ) good hospitality.
Source: google.com
In January 2017, Shirley Cooke said about Burlington Hotel
Helpful staff. Comfortable room. Good variety of food
Source: google.com
In January 2017, L M said about Burlington Hotel
Good atmosphere, good food, Entertaining god
Mark is just Excellent!!!
Mark is just Excellent!!!
Source: google.com