Local Reviews
In July 2018, Tiro86 said about Bolton Stadium Hotel
The hotel is obviously well located if you are at an event in the stadium. The rooms are basic but clean as they should be. No air con or heating in the rooms, but they do provide a fan. For me the hotel in parts is ready for an update some of the carpet and furniture in the communal areas are stained and worn. The services was pleasant but the menu in the restaurant on the evening we attended, was very limited - because there was an event in in the evening - not sure why this should matter? Indeed on these evening there’s even more of a reason to have the full menu options available because I’d expect demand to be high before the event? I’ve attached a copy of the menu for the night which is very basic and not suitable for me as a vegan. That said they did me a salad, which was ok. I’d stay again if I was visiting the stadium because there’s nowhere else close and it’s convenient. However if there were alternatives I would try somewhere else . I’m not sure it’s value for money but there’s no alternative close by. Please think about your menu, we would have liked a nice meal rather than what was essentially fast food before the concert that we attended. Bear in mind this was also a Saturday night!
Source: tripadvisor.co.uk
In July 2018, Catherine D said about Bolton Stadium Hotel
Lovely hotel with easy access for parking and close to reebok shopping area and restaurants. Clean quiet room with pitch view. Easy to check in and staff helpful. Will stay there again in future. Thanks
Source: tripadvisor.co.uk
In July 2018, kpatel483467 said about Bolton Stadium Hotel
The room was smaller than I had expected / The washroom/bathroom was not as clean I as i expected for a 4 star hotel, i was expecting a view of the stadium from my bedroom as i was told when a rang in to confirm , We were actually facing the carriageway/carpack.
Source: tripadvisor.co.uk
In July 2018, gwenham said about Bolton Stadium Hotel
I enjoyed my visit!
Excellent stay !
Wonderful health suite!
Could see car from 5 floors up and could lock it remotely!
Staff very welcoming
Hi tech entry to room
No buffering on tv
Quiet !
Clean !
Free parking!
Cleaning staff were engaging
Excellent stay !
Wonderful health suite!
Could see car from 5 floors up and could lock it remotely!
Staff very welcoming
Hi tech entry to room
No buffering on tv
Quiet !
Clean !
Free parking!
Cleaning staff were engaging
Source: tripadvisor.co.uk
In July 2018, John B said about Bolton Stadium Hotel
My eldest son had his wedding at the Bolton Whites hotel on Saturday the 2121st of July.we couldn't have chosen a better venue,from arriving to leaving the hotel staff were excellent.The actual wedding service was held in a very pleasant room and then the wedding lunch was held in the Chairman's suite,this was set out perfectly for the number of guests in attendance.The food was excellent along with the service.The evening entertain was set in the platinum suite with an excellent DJ,the evening buffet was also excellent and plentiful.I would recommend this venue as excellent value for money
Source: tripadvisor.co.uk
In July 2018, LEW said about Bolton Stadium Hotel
It was a really nice hotel. I didn't get a view of the pitch which would have been interesting. Unfortunately, I had been up for a job interview the night before I arrived and fell asleep for most my visit. It's near plenty of shops and restaurants too. I would revisit.
Source: tripadvisor.co.uk
In July 2018, Michelle C said about Bolton Stadium Hotel
Stay here constantly with work and love it comfortable beds lovely food and extremely helpful and friendly staff.
As a lone female traveller I always feel very safe here and as staff are amazing at making you feel welcome.
As a lone female traveller I always feel very safe here and as staff are amazing at making you feel welcome.
Source: tripadvisor.co.uk
In July 2018, Paige N said about Bolton Stadium Hotel
Stayed for several days in July with a group. Hotel staff is very friendly. I would give five stars if there were AC. Heat wave made the rooms unbearably hot for sleeping and made for tired days.
They did give us a fan to use during the stay but window barely opens and it just blew hot air. No vent in the bathroom which made the entire room like a sauna after showering.
Breakfast is the exact same every day but with lots of choices.
Did not order food other than meals provided as part of our meal plan.
Nice shopping plaza adjacent to hotel with a Nandos.
Air Conditioning is a must for our family when traveling.
They did give us a fan to use during the stay but window barely opens and it just blew hot air. No vent in the bathroom which made the entire room like a sauna after showering.
Breakfast is the exact same every day but with lots of choices.
Did not order food other than meals provided as part of our meal plan.
Nice shopping plaza adjacent to hotel with a Nandos.
Air Conditioning is a must for our family when traveling.
Source: tripadvisor.co.uk
In July 2018, alewis145618 said about Bolton Stadium Hotel
We stayed at the hotel because of a family wedding. We were invited to the night do so we checked in at 2pm to be able to use the facilities which were lovely. It was a shame that on the website it didn't say they had a spa and a salon because I really would of liked to book a back massage and wash and blow dry. The staff were lovely. The rooms weren't immaculate but were okay.
Source: tripadvisor.co.uk
In July 2018, 2Wanderingbears said about Bolton Stadium Hotel
I have honestly lost count of the number of times I have stayed in this hotel, nearly always booking directly, yet every time I arrive I am asked if I have stayed before.
A minor point, however, I recently visited a hotel in Crete where I had stayed 5 years previously and was thanked upon check-in for my return visit! Not quite sure why Bolton Whites can't recognise repeat guests.
During our recent visits we have noticed the hotel seems to be in steady decline, and I don't believe they should continue to market it as a luxury hotel.
It's little things that are missing which make a difference to the customer experience - no longer any tissues, complimentary water, face cloths etc. provided in the rooms. My bed wobbled and would 'travel' across the floor at the slightest movement, mattresses were sagging in the middle and the rooms were ridiculously hot.
We used the leisure facilities and noticed these too to be in decline - lockers still require an old £1 coin and don't accept the new ones. Yes, reception will give you an old one if you ask, but it would be helpful to know this before undressing and changing into my swimming costume. Costume spinners were broken on our last visit and we notice they've now been removed rather than replaced. Missing tiles in jacuzzi, pool etc.
From reading other reviews I can see that the FOH Manager has acknowledged that the bedrooms are in need of refurbishment and that this is high on the agenda. However, given that guests cannot even any longer charge items to their room due to the withdrawal of credit facilities due to an ongoing dispute, and the general financial situation of Bolton Wanderers/Bolton Whites Limited, I cannot see any significant investment being forthcoming.
It is my honest opinion that the long term survival of this hotel as a 4 star establishment can only be assured by selling it back to a corporate chain who are willing/financially secure enough to input the investment required.
On the subject of action needed to preserve a 4 star status, it is also my personal opinion that the lady who was eating breakfast in her dressing gown this morning should have been requested by restaurant staff to return when she was more appropriately dressed!!
On a positive note, Andie from the housekeeping team was very helpful, cheerful and a joy to meet.
A minor point, however, I recently visited a hotel in Crete where I had stayed 5 years previously and was thanked upon check-in for my return visit! Not quite sure why Bolton Whites can't recognise repeat guests.
During our recent visits we have noticed the hotel seems to be in steady decline, and I don't believe they should continue to market it as a luxury hotel.
It's little things that are missing which make a difference to the customer experience - no longer any tissues, complimentary water, face cloths etc. provided in the rooms. My bed wobbled and would 'travel' across the floor at the slightest movement, mattresses were sagging in the middle and the rooms were ridiculously hot.
We used the leisure facilities and noticed these too to be in decline - lockers still require an old £1 coin and don't accept the new ones. Yes, reception will give you an old one if you ask, but it would be helpful to know this before undressing and changing into my swimming costume. Costume spinners were broken on our last visit and we notice they've now been removed rather than replaced. Missing tiles in jacuzzi, pool etc.
From reading other reviews I can see that the FOH Manager has acknowledged that the bedrooms are in need of refurbishment and that this is high on the agenda. However, given that guests cannot even any longer charge items to their room due to the withdrawal of credit facilities due to an ongoing dispute, and the general financial situation of Bolton Wanderers/Bolton Whites Limited, I cannot see any significant investment being forthcoming.
It is my honest opinion that the long term survival of this hotel as a 4 star establishment can only be assured by selling it back to a corporate chain who are willing/financially secure enough to input the investment required.
On the subject of action needed to preserve a 4 star status, it is also my personal opinion that the lady who was eating breakfast in her dressing gown this morning should have been requested by restaurant staff to return when she was more appropriately dressed!!
On a positive note, Andie from the housekeeping team was very helpful, cheerful and a joy to meet.
Source: tripadvisor.co.uk