Local Reviews
In August 2021, James D said about One Answer Insurance
Excellent customer service by Brad from 1 Answer. He was very resourceful and efficient in searching for a car insurance quote for myself. He was very quick to respond to queries and helped a great deal in reducing the cost with thorough searches, would recommend to anyone who has claims and other convictions on their licence.
Source: trustpilot.com
In September 2021, Trisha Hill said about One Answer Insurance
I'm very pleased with the service I got today( Chris) , u explain everything for me and I was very happy to go ahead with my new policy thanku
Source: trustpilot.com
In October 2021, JS said about One Answer Insurance
After a speeding ban I was concerned about getting cover at all let alone it actually being an enjoyable experience! Bobby Nutton is an absolute credit to the company, he went above and beyond to help me on a tight deadline at a weekend and not only removed my considerable stress about the situation with his excellent customer service but provided the cover I needed at a price better than I anticipated and all with a smile. I couldn't say enough wonderful things about Bobby. If you are here reading reviews deciding whether or not to give these guys a call then do it, you won't regret it!
Source: trustpilot.com
In December 2021, SMG Building Solutions said about One Answer Insurance
A great service! Tom Guy was very efficient and helpful.
Excellent customer service skills, he even stayed late into the evening to complete our van insurance.
Many thanks Tom!
Excellent customer service skills, he even stayed late into the evening to complete our van insurance.
Many thanks Tom!
Source: trustpilot.com
In December 2021, Chloe said about One Answer Insurance
I would like to say a massive thank you to rob!! I was looking around for car insurance for months, due to being on a ban, and all the prices I was getting were 4K+. After speaking to rob, he listened to my situation, and didn’t stop until he found me a quote that was under the 3K mark, and he did!! I cannot thank him enough for the time he took, into helping me, and thank you to you, I am now able to drive again. You honestly don’t understand how appreciative I am!
Source: trustpilot.com
In December 2021, alan jones said about One Answer Insurance
I have recently encountered difficulties with my current insurer. Without going into all the details I will say that had it not been for the staff at your office, going way above and beyond to help resolve my situation, I would not be in a position to use my vehicle to get to work and pay the bills. Steph White, Ben and Jordan absorbed much of my stress, they took the time to understand my situation and the potential consequences of me not being able to get insurance, and went out of their way to help me get insured. They took the time to listen to my concerns, more importantly I felt that they were hearing me. As a customer (in general) we don't often get the level of help and attention that I have received from your staff, both on Friday and today. I would like to thank Steph, Ben and Jordan for helping me in a way that is difficult to put into words. Thank you for resolving my very uncomfortable predicament. I would also like to wish you all a very Merry Christmas, and a Peaceful Year ahead x
Source: trustpilot.com
In December 2021, angela mapeley said about One Answer Insurance
I phoned 1 answer for commercial van insurance, I spoke to a lovely guy named Bashir Boudehane. HE WAS AMAZING after a few false start dates for insurance to start which was my fault he got Everything sorted for me. I can't fault Bashir for his work ethic, he's a credit to the company. From my interactions with Bashir I'd recommend this company
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Source: trustpilot.com
In December 2021, Mr Vose said about One Answer Insurance
After a lengthy wait on the phone ( 40 minutes) & a miserable operator/call handler i was directed to Rob Kirby who was an absolute Saint! Helpful, efficient, knowledgeable, kind with a 'nothing too much trouble' attitude. Hang on to that man One Answer!! Thank You Rob. From Alison -Leeds
Source: trustpilot.com
In January 2022, Happy customer said about One Answer Insurance
Great company that goes above and beyond to find suitable insurance. Always friendly service and we will be renewing with them again!
Source: trustpilot.com
In January 2022, George Oliver said about One Answer Insurance
At the start of my application, I did not enjoy my experience with 1 Answer Insurance. Information requested to support my application was ignored, duplicitous and often followed by threats to cancel my insurance. I was initially told 'at my age I was a risk-free driver, no points and 9 years NCB' yet my problems continued for a month until I spoke with Christina Rushworth who within two days managed to convey to the underwriters what Bashir failed to do from day one. If she hadn't succeeded, I was prepared to take my business elsewhere. Whether I'm completely satisfied depends on if you send me my insurance policy any time soon.
Source: trustpilot.com