Local Reviews
In July 2019, Bella008 said about Old Government House Hotel & Spa
We have visited Guernsey many times to see our son who lives there but this was our first stay at the OGH for 3 nights. The hotel is beautiful and the staff are very friendly. We were in Room 106, which was very spacious and clean but has a small bathroom with a shower over the bath. It is on the swimming pool level which was very convenient. The pool was lovely. Problem was that shower head angle couldn't be altered and water was directed onto taps making it very unpleasant experience. We complained about this immediately but nothing was done. Also bath had a damage in it which had been badly repaired and filled, which was mouldy. I would have expected better maintenance in a hotel of this standard.
Source: tripadvisor.co.uk
In October 2021, Loretta L said about Old Government House Hotel & Spa
We went for a 4 night stay as a special treat. The staff throughout were lovely but having booked a sea view room with balcony , I rejected it as the double glazing had blown and one could not see out, there was rubbish on the floor, the silk wall covering was torn in some places and faded in others and the mirrors were covered with smears. We were offered another smaller darker room with no shower which I rejected and finally offered a small suite which we accepted after refusing to pay extra. Housekeeping was totally chaotic, all the hotel’s room keys were left on a sofa one day, cups were not washed up, toiletries replaced some days but not others. Breakfast was good although not with an extensive choice and some
items were persistently unavailable despite remaining on the menu. Not what I would have expected from a five star hotel. Not good value for money as it is very expensive.
items were persistently unavailable despite remaining on the menu. Not what I would have expected from a five star hotel. Not good value for money as it is very expensive.
Source: tripadvisor.co.uk
In May 2021, Caron Howard said about Everest Lounge
Great food and service
Source: google.com
In May 2021, T E said about Everest Lounge
Great place, great food & service
Source: google.com
In May 2021, jenny Taylor said about Everest Lounge
We ordered from Everest Lounge last night and 2 side dishes were missing from our order and one main wasn't quite what we ordered but being their first opening weekend after restrictions were lifted we understood they were probably just super busy.
We managed to speak to a manager and not only did they send the items straight away they were sincerely apologetic and we were humbled at their customer service to rectify it. Imagine our surprise this evening when the manager came over to apologise in person for the mistake aswell. Their customer service went above and beyond and we were so happy with the way they dealt with it. We would highly recommend ordering from Everest, the food was delicious.
We managed to speak to a manager and not only did they send the items straight away they were sincerely apologetic and we were humbled at their customer service to rectify it. Imagine our surprise this evening when the manager came over to apologise in person for the mistake aswell. Their customer service went above and beyond and we were so happy with the way they dealt with it. We would highly recommend ordering from Everest, the food was delicious.
Source: google.com
In May 2021, Ecaterina Watkins said about Everest Lounge
Great gastro experience, lovely atmosphere, caring staff, fantastic food. 5 star place *****
Source: google.com
In June 2021, Karen Grove said about Everest Lounge
Brilliant and amazing food. Brilliant table service.
Source: google.com
In June 2021, Lucy Blenkinsop said about Everest Lounge
We celebrated a friends birthday at the everest lounge and couldn't have been more impressed.
The food was spot on, we had a fabulous selection of starters, the mains were tasty and generous portion sizes. Can't wait to come back.
The food was spot on, we had a fabulous selection of starters, the mains were tasty and generous portion sizes. Can't wait to come back.
Source: google.com
In June 2021, Emma Fletcher said about Everest Lounge
Outstanding food - I'd go as far as to say the best food I've eaten in Market Harborough. Highly recommended, will definitely be back, thank you.
Source: google.com
In June 2021, Michael Elwood said about Everest Lounge
Excellent friendly service. Very good food and a very clean environment.
Source: google.com