Local Reviews
In April 2014, TiggeronTour said about Bolton Stadium Hotel
My husband and I stayed at the hotel on Friday 11th April as we were attending an event in The Premier Suite.
We stayed in a penthouse room, not as impressive as it sounds, large room with a seating area with dated and stained sofas. A separate bedroom area was off the lounge which had a large bed facing the window, the net curtains spoiled first impressions.
The bathroom is large with separate shower and bath and double sinks.
Overall the hotel is dated and lacks character.
We ordered breakfast in our room, it arrived Luke warm with toast only toasted on one side. On departure we complained about breakfast and were informed Heathcotes run the catering and they would inform the Manager of this business.
Something to note is if you are staying at the hotel and attending a function at The Premier Suite the only way to access is by walking out the front door of hotel and walk around the side of the building to get to the entrance of The Premier Suite. Not the best approach past bins with no sense of arrival, however luckily it was not raining!
We stayed in a penthouse room, not as impressive as it sounds, large room with a seating area with dated and stained sofas. A separate bedroom area was off the lounge which had a large bed facing the window, the net curtains spoiled first impressions.
The bathroom is large with separate shower and bath and double sinks.
Overall the hotel is dated and lacks character.
We ordered breakfast in our room, it arrived Luke warm with toast only toasted on one side. On departure we complained about breakfast and were informed Heathcotes run the catering and they would inform the Manager of this business.
Something to note is if you are staying at the hotel and attending a function at The Premier Suite the only way to access is by walking out the front door of hotel and walk around the side of the building to get to the entrance of The Premier Suite. Not the best approach past bins with no sense of arrival, however luckily it was not raining!
Source: tripadvisor.co.uk
In April 2014, Ashley Brown said about Bolton Stadium Hotel
i stayed at this hotel a few week back, the staff was really helpful and the service given was also good! we was given a free upgraded room which give us a nice view of the football stadium. We stayed here on a match day, and we even got given free match tickets for staying. Excellent service, couldn't ask for more. Located on Retail park, Asda nearby if need anything. Cinemas for a great night out and a lot of retails shops.
Source: tripadvisor.co.uk
In April 2014, Gidoctor said about Bolton Stadium Hotel
Stayed here on business. The rooms are decent size but interiors need updating. TV needs updating as it was an old box type set and wasn't working. The wifi works fine. The corridors get noisy at night. Breakfast was good.
Source: tripadvisor.co.uk
In April 2014, angela k said about Bolton Stadium Hotel
went to close friends wedding no problem booking in very friendly staff went to our room husband was very impressed got a pitch view room the food was amazing the rooms very comfortable and had a great time everyone was great nothing too much trouble would definitely stay here again an would recommend to friends
Source: tripadvisor.co.uk
In April 2014, Middleton70 said about Bolton Stadium Hotel
Stayed as family, the staff could not have been more helpful. All requests prior to booking were sorted. John the duty manager on 24th fantastic. He was wonderful on the Friday evening making sure all the family were happy. 10 out of 10 for his managerial skills. The pool is very good. Great dining room, Small restaurant for the evening need to book. 2 courses for £20.00 or the bar open all day. Lots of area to just sit around, fantastic parking. Handy for the Reebok Retail park.
The Roberts and Barriballs..
The Roberts and Barriballs..
Source: tripadvisor.co.uk
In May 2014, Jason S said about Bolton Stadium Hotel
We stayed here for our 16th wedding anniversary as I am a big Bolton Wanderers fan. The rooms were of a good clean standard but nothing spectacular however the staff were superb and the general ambience and feel was really nice and relaxed. The gym and spa area were a bit small but were well maintained and felt clean. The breakfast was very tasty and had a good range of different foods to suit all tastes. We will definitely use the Hotel again should the need arise.
Source: tripadvisor.co.uk
In May 2014, Andy H said about Bolton Stadium Hotel
I was working at the Reebok Stadium on the 17th and 18th May. The company I was with booked me into this hotel.
The room was fine, no concerns and was to a suitable standard that I'd expect. The breakfast was fantastic, with English and continental options available as a buffet. The only improvement that could be made was to have tea and coffee freely available. I had to wait to be served coffee, even though there were only about eight people dining and the restaurant having been open for about 15 minutes, and then I wasn't able to get a second cup of coffee. I didn't have time to use the gym or the pool but colleagues had no concerns with it.
The bar was pleasant with plenty of televisions at a non-obtrusive volume. After 11pm (I think that was the cut-off time) you can only charge drinks to your room so you must validate a credit card. I had to return to my room to get my card after ordering a drink and then had to wait at reception for it to be validated. This should have been outlined better during the check-in process as I was only asked if I wanted to pay by cash as I went or if I wanted to charge to my room - if the cash closing time for the bar was explained at that point then it would have prevented me from having to go through the late night effort to get my card.
The note is located as part of the Reebok Stadium and there's a retail park next door as well. All in all, more positives than negatives and the improvements that could be made are fairly minor.
The room was fine, no concerns and was to a suitable standard that I'd expect. The breakfast was fantastic, with English and continental options available as a buffet. The only improvement that could be made was to have tea and coffee freely available. I had to wait to be served coffee, even though there were only about eight people dining and the restaurant having been open for about 15 minutes, and then I wasn't able to get a second cup of coffee. I didn't have time to use the gym or the pool but colleagues had no concerns with it.
The bar was pleasant with plenty of televisions at a non-obtrusive volume. After 11pm (I think that was the cut-off time) you can only charge drinks to your room so you must validate a credit card. I had to return to my room to get my card after ordering a drink and then had to wait at reception for it to be validated. This should have been outlined better during the check-in process as I was only asked if I wanted to pay by cash as I went or if I wanted to charge to my room - if the cash closing time for the bar was explained at that point then it would have prevented me from having to go through the late night effort to get my card.
The note is located as part of the Reebok Stadium and there's a retail park next door as well. All in all, more positives than negatives and the improvements that could be made are fairly minor.
Source: tripadvisor.co.uk
In May 2014, lyndzylola19 said about Bolton Stadium Hotel
I stayed here while visiting the area for a friends wedding and was so pleased with my stay I had to write a review.
I have stayed here before and enjoyed my stay previously but this time I had the chance to stay in one of the penthouse suites.
I needed a speedy check in as I was a bridesmaid and needed to check in after the church before the venue in time for the photos. I was not disappointed. I was checked in by Jennifer and Andrew who very quickly checked me into my room, made me feel very welcome and then offered to take my bags to the room as they could see I was in a hurry. I loved this and really rested my mind as I was afraid I'd be late.
When we returned from the wedding in the evening, again, I was welcomed into the hotel by the night porters. It is so refreshing to have such happy smiling faces welcome you into a hotel. We went to the hotel bar where Jonathon served us, he made polite chat and we really enjoyed our night cap in the bar area.
When we went to our room we were very impressed. The size of the penthouse is huge with the bedroom separate to a living area and a large bathroom with two basins. Water was waiting for us, a relief after a heavy day of drinking and the bed was so comfortable I could have slept for years.
The room was immaculately clean and we ordered for our breakfast to be delivered to our rooms for a £3 tray charge, it was worth every penny. A huge cooked breakfast was brought to us with piping hot coffee and an abundance of toast. Just what we needed.
We used the leisure facilities which were kept clean and it was nice to see a leisure staff member tending to the pool keeping everything running well. The steam room and hot tub add that relaxing touch.
Again on check out the receptionist, Jennifer was very attentive and her hosting really made my stay special.
I will most definitely be staying here again and investing in the penthouse suite is a must. Thank you to Bolton Whites Hotel for a lovely stay your staff is an asset to you.
I have stayed here before and enjoyed my stay previously but this time I had the chance to stay in one of the penthouse suites.
I needed a speedy check in as I was a bridesmaid and needed to check in after the church before the venue in time for the photos. I was not disappointed. I was checked in by Jennifer and Andrew who very quickly checked me into my room, made me feel very welcome and then offered to take my bags to the room as they could see I was in a hurry. I loved this and really rested my mind as I was afraid I'd be late.
When we returned from the wedding in the evening, again, I was welcomed into the hotel by the night porters. It is so refreshing to have such happy smiling faces welcome you into a hotel. We went to the hotel bar where Jonathon served us, he made polite chat and we really enjoyed our night cap in the bar area.
When we went to our room we were very impressed. The size of the penthouse is huge with the bedroom separate to a living area and a large bathroom with two basins. Water was waiting for us, a relief after a heavy day of drinking and the bed was so comfortable I could have slept for years.
The room was immaculately clean and we ordered for our breakfast to be delivered to our rooms for a £3 tray charge, it was worth every penny. A huge cooked breakfast was brought to us with piping hot coffee and an abundance of toast. Just what we needed.
We used the leisure facilities which were kept clean and it was nice to see a leisure staff member tending to the pool keeping everything running well. The steam room and hot tub add that relaxing touch.
Again on check out the receptionist, Jennifer was very attentive and her hosting really made my stay special.
I will most definitely be staying here again and investing in the penthouse suite is a must. Thank you to Bolton Whites Hotel for a lovely stay your staff is an asset to you.
Source: tripadvisor.co.uk
In May 2014, Tamnamore said about Bolton Stadium Hotel
Had the opportunity to eat here with colleagues at the Nasen live event in May 2014.
The staff were attentive and a common sense approach was taken to the menu and pricing with a £20 two course offer. The food was well presented and tasty, and the eat time between order and serving was appropriate.
I was pleased to note that although fruit salad wasn't on the set menu, my request was soon addressed and provided for, all within the set menu price, which was impressive. This is a venue that seeks to meet the needs of customers and this is always a plus.
Overall no problems, and a restaurant I would be happy to recommend.
The staff were attentive and a common sense approach was taken to the menu and pricing with a £20 two course offer. The food was well presented and tasty, and the eat time between order and serving was appropriate.
I was pleased to note that although fruit salad wasn't on the set menu, my request was soon addressed and provided for, all within the set menu price, which was impressive. This is a venue that seeks to meet the needs of customers and this is always a plus.
Overall no problems, and a restaurant I would be happy to recommend.
Source: tripadvisor.co.uk
In May 2014, L S said about Bolton Stadium Hotel
We stayed here because we wanted to go to an antiques fair nearby the next day. We were greeted warmly and shown to our room overlooking a football pitch. That was a first for us both! And we could actually watch a lower division game from our comfortable bed - another first. The room was a bit tatty and could use some TLC. There were a lot of stains and nicks left behind by past, rowdy, fans I assume. We were provided with robes but no slippers so the walk to the pool area was made in bare feet. The pool and the spa area were very nice. The fine, dining restaurant was closed because it was Sunday (!), so we settled for bar/bistro food which really wasn't very good. Industrially produced onion rings missing real onions is just one example. The same sort of nonsense served by Burger King and probably made by Macain. But we weren't expecting anything fancy - and that's what we were served. We were totally ignored (or unseen) by some sort of employee who went about her business in a comatose state wandering from one area to another without lifting her head. After a half hour of that nonsense I spoke to John who took over. Things got a lot better from that point. The bar man was also exceptionally kind and professional. I've forgotten his name but he'll remember us because he went the extra mile and got us an address of a wine merchant in Skipton, offered my wife a glass of wine while waiting for a cab, and because I tipped him nicely during our brief stay. If the corporate bosses of the Bolton Whites read these reviews then all I can say is: "Fire the blonde, and give John and the bartender a raise!"
Source: tripadvisor.co.uk