As many of you will know I enjoy a game of golf. 10 years or so ago a good friend gave me his Hill Billy as he had received a new one as a present. He had owned and used his trolley for 15 years then. I used it for another 9 years, needing only minor replacements, until Viv bought me a new one as a Christmas present.
After 6 months the motor became noisy and, on Hill Billys recommendation, I took it in to their main agent in Stoke this morning. They were unable to deal with it whilst I was there, but I received a call this afternoon saying that they have had to replace the engine, under warranty, and it was now ready for collection. The return journeys of 70 miles plus were a nuisance but the speed of service excellent.
When I collected my trolley I mentioned that the previous motor had managed 24 years of consistent use, the new one well under 1 year. Yes said the agent, but the new model is MADE IN CHINA, your original one was British made. I gathered that mine was not an unusual occurence. We may not be able to compete with China on price, but is price everything?
