Beware! The owner talks a good game but is just spouting rubbish to avoid taking the blame for inadequate work, stay well clear. I had my air con checked, they said £400 to fix it, so I said go ahead. 2 hours later they called to say it would be another £400 as there was more work needed, so I said no thank you and they told me they would only charge £24 for the investigation and would "put it back together as it originally was". 10 days later I get a warning come up, water low, so I topped it up, assuming they had not put quite enough in, but when I check a week later, it is low again. I booked it back in with Chillys to get it corrected as I have never had an issue before. Interestingly, whilst I was waiting to hand my keys over, I heard the owner Shane giving masses of bull**** to another unsatisfied customer, blaming the fact they only drove around town and did not do long runs! This made my suspicious, but I gave him the benefit of the doubt. I get a call that morning from Shane saying they cannot find a leak and in any case, they did not touch the water system as they did no work on my car. He then said they could charge me to investigate further and look underneath, so they had not even looked underneath for any leak! The long and short of it is that I paid £24 and now have a slow leak which needs topping up every week and I will have to pay a decent garage to sort it out. Seriously, in my opinion you cannot trust they guys at all, please stay well clear.
In July 2014, J S said:
Brilliant all round. Cannot fault, would not take my car anywhere else. I am so pleased with their services that I highly recommend them to everyone!
In July 2014, Z S said:
Very helpful and pleasant team. Don't "pad out" the work which is a nice change I definitely recommend them!
In July 2014, A D said:
Have used this garage for a number of years now, they continue to provide a more than satisfactory service.I highly recommend.
In July 2014, M B said:
As always, very pleased with the service from Alverstone. They are now my "go to" garage. I definitely recommend.
In July 2014, T O said:
Very helpful and friendly. Had courtesy car for two days. Very pleased with work done. Highly recommended.
In July 2014, H S said:
I have been using this garage for many years. The staff are always friendly, helpful and reliable, their work is first class.
In July 2014, G M said:
Great service as usual. Brakes needed fixing, back in a day. I highly recommend them.
In July 2014, E M said:
Did my car last year as well. I highly recommend their services, I will use the company again.
In July 2014, M S said:
Friendly, reliable and efficient garage. Very organised with useful reminders sent for MOT and service when due. All the qualities you look for when wanting a knowledgeable team to look after and maintain your vehicle. Ten out of ten from booking your car in to being informed by phone that it's ready to collect. Pleasure to do business with.
In July 2014, E G said:
Polite and efficient service. Very prompt attention to MOT and works required. 5 star recommendation.
In July 2014, C E said:
Very good work. Excellent customer service. I will definitely use their services again.
In July 2014, R B said:
Have been using this garage for over 10 years and have never had any problems. Hope it continues.
In July 2014, W R said:
Always receive good service from this garage. I highly recommend their services.
In July 2014, C B said:
Highly recommend, always polite and very helpful. Explained everything to you and do a fantastic job, good price. Keep up the good work.
In July 2014, D W said:
Having been in the motor trade service since 1948. I know a good garage when I see one. Lay out clean and tidy and good lighting, I highly recommend, thanks.
In July 2014, R W said:
Great service as usual. Special thanks to Rodders for all his advice, I will recommend this place with high quality every time !
In July 2014, D T said:
Friendly, helpful and a very good mechanic that's why we go there. The best of the best. Will recommend them every time.
In July 2014, M C said:
Discussed issues when they arose and agreed action. Very satisfied with service received. Highly recommend.
In July 2014, T L said:
I highly recommended Alverstone Autos, great service, really pleased, Thanks.
In July 2014, C B said:
Really good service, friendly and helpful staff, really happy with the work done, I highly recommend.
In July 2014, F P said:
a great garage you can use with confidence. Courteous, helpful and obliging. Highly recommended.
Having a Regular Car Service Will Save You Money 10/04/2017
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