Having driven a company car for so long I was not used to dealing with insurance people - but I needn't have worried. The entire process was dealt with in a very professional, approachable and friendly manner.
In September 2011, Paul M., Wimbledon said:
A-Plan provided us with a fast, cost effective service and were very friendly. I highly recommend them.
In September 2011, James T., Wimbledon SW19 said:
A very efficient and professional service - I would highly recommend A-Plan Insurance Wimbledon!
In August 2011, Anders G, Wimbledon said:
Considerable savings - explained and completed on the spot. Highly recommended.
I came to A-Plan because they give £25 to AFC Wimbledon, the football club I support, for every policy they sell to a fan. Now, having just bought home insurance from this company, I can highly recommend them to fans of every football club and none.
I had been with Barclays Home Insurance for over 30 years and I'd never had reason to change until I discovered that I now had to deal with an overseas call centre when ringing them. So I decided to enquire at A-Plan (for football-related reasons stated above) and was very impressed with their efficiency. Also, amazingly, Terry got insurance which was LESS THAN A HALF the price of Barclays home insurance, thus saving me lots of money.
My husband will definitely go to A-Plan for car insurance when it comes up for renewal.
I'm also glad to read Gill R's report that A-Plan are also very efficient when it comes to dealing with claims.
Not only did A-Plan get me the best price for my contents insurance; they also gave me the best service. Their staff were very knowledgeable and helpful, a delight to deal with so I would definitely recommend them to my friends and have done so already!
I have found A Plan to be exceptional, always friendly professional and helpful, both on the phone and when I've popped into their conveniently situated shop. They have made my car insurance renewal hassle free and dealt with it speedily and efficiently. I will definitely be using them for my house and contents insurance when it is due. Excellent service, I highly recommend them.
I have used A-Plan Wimbledon twice now and as soon as my next policy is up for renewal i will be going back. I have found the staff friendly and helpful - in particular Matt and Nick, and always get the high level of service that i have come to expect. They are extrememly professional with the big and small things alike, such as returning calls when they say they will and being polite. In addition to this the quotes have always been the best I have found. I thoroughly recommend them and have passed their details to my family and friends.
A Plan Insurance sorted out all our Insurance requirements under one cover and at the most competitive rates. A nominated insurance expert was assigned to us and explained carefully and succinctly what we might need and how best to achieve this. We could not be more happy with the process and the final result.
In May 2010, Rebecca B. said:
I have always found all members of staff at A-Plan to be very helpful at all times and always quick to respond to any query.
In May 2010, Mary O. said:
First class service. Very friendly and welcoming service offered. I would highly recommend A-Plan.
In May 2010, Ali E. said:
Consistency of excellent standards, each time we have needed to phone A-Plan with all staff they give time to explain, so clear, helpful and friendly!! Superb service!
In May 2010, C Rackham said:
Started with just my car, then I introduced my wife’s car and now our house and buildings cover, etc.!
In May 2010, Thomas R. said:
Most helpful. Couldn’t wish for better service.
In May 2010, Rory H. said:
Fantastic, brilliant service. I used to be a customer service manager and am therefore usually hard to please – not with A-Plan – I would recommend again and again!
In May 2010, M R Etherton said:
A-Plan were recommended to us by a family member who also uses their services. Excellent service... they made the process very straight forward and tailored a quote to our needs. I would happily recommend A-Plan to others looking for insurance. Many Thanks.
In May 2010, P Morgan - Wimbledon said:
Great service – many thanks!
In May 2010, Nicola M. said:
Excellent all round service. I would strongly recommend A-Plan to all my friends.
In May 2010, Gill R. said:
I am extremely pleased with how my claim was dealt with. Everything went so smoothly. It is a godsend how professional A-Plan were through this. I’ve heard some real horror stories from friends of mine about their experience with their insurers – and how the claims were dealt with and I feel blessed that I have got A-Plan. I have been with A-Plan for over 20 years which must say something. Knowing that I could deal one-to-one with someone has to be good doesn’t it – other people who have other insurers are pushed from pillar to post and don’t actually have the luxury of having one assigned person to deal with their claim. Thank you for all your help and assistance in getting my claim sorted out without any hitches. I look forward to my continued loyalty with A-Plan. I appreciate very much how many clients you have the occasion to deal with on a daily basis and feel that this will only add to your continued success. I really appreciate all your help and thank you once again. It has been a real pleasure to write this testimonial, which is quite categorically well deserved.