Local Reviews
In January 2024, Gill Bate-Jones said about Drain Doctor Plumbing
Really impressed with this company.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Following a Christmas Day loo blockage we had Drain Doctor (Logan was their chap) who attended and cleared the initial blockage for us. Checks revealed a major problem with tree roots having grown into the pipework and mains drain. A further callout was needed - with specialist equipment required to sort the heavily matted roots. Logan again attended and carefully sorted the root issue for us. Whilst the job was not a cheap one - the price quoted was around what we had expected for this type of work - they actually quoted the likely 'maximum' for the job. As they didn't have to undertake one element of the clearance during the second visit they did in fact charge us less than the original quote so that made a refreshing change. Normally companies would try the reverse - give a quote and then 'have to add on' for extra - whereas the Drain Doctor team gave us the worst case scenario but ultimately charged less. Overall we were really impressed. They were very professional throughout, attended on time when they said, did a thorough and tidy job and then charged less than what we thought we may have to pay. Would certainly recommend.
Source: trustpilot.com
In April 2024, Chris said about Drain Doctor Plumbing
Jake identified and resolved our problem quickly and efficiently. He took the time to explain the issue thoroughly and was courteous to ourselves and our neighbours. Would highly recommend.
Source: trustpilot.com
In July 2023, Matt said about Drain Doctor Plumbing
Brilliant friendly service (W-Ton address).
Diagnosed and resolved a drain blockage, and made sure everything working before leaving
Clear price up front.
Thank you Jamie 👍
Diagnosed and resolved a drain blockage, and made sure everything working before leaving
Clear price up front.
Thank you Jamie 👍
Source: trustpilot.com
In June 2023, Simon Kirby said about Drain Doctor Plumbing
The guys arrived on site on time were courteous and worked extremely hard solving the problem and explained how we may avoid future issues. Very very impressed all round - highly recommended
Source: trustpilot.com
In June 2023, Claire Milthorp said about Drain Doctor Plumbing
Excellent service. I called Drain Doctor out on a Sunday night and Ben attended within 2 hrs. Due to the site being a kitchen a second visit was necessary outside of business hours. Great service, got the drain unblocked and were very pleasant and professional
Source: trustpilot.com
In April 2024, Rowena said about Drain Doctor Plumbing
Had an emergency sewage drain blockage. Engineer Jake came within 1.5hrs of calling them and quickly identified and sorted the problem. Left the area clean and tidy.
Source: trustpilot.com
In November 2023, Mohammed Saeed said about Drain Doctor Plumbing
I wasted their time by initially saying 'no' when I got the quote...but then realised I need an expert to jet wash the blockage...else it's me getting changed, climbing up a ladder, onto the roof and drilling holes in the toilet drain pipe ! Dumb idea. I appologised and the gentleman (Harry) was kind enough to come back in the house and complete the job. Sorry again, and thank you sooo much.
Source: trustpilot.com
In December 2023, customer said about Drain Doctor Plumbing
I rang Drain Doctor Burntwood at 3pm today as we had a blocked drain. Jake came out, within the time I was told and completed the job by 5.30pm (and on a Sunday!). Throughout the job Jake kept me informed, explained what he has doing, at the end showed me what he had done and left everything clean and tidy. Jake was extremely professional and a credit to Drain Doctor. Exceptional service, thank you.
Source: trustpilot.com
In July 2024, customer said about Drain Doctor Plumbing
Excellent service from the customer service team to the engineer Zak has been to us twice now and always sorts the problem. thank you
Source: trustpilot.com
In August 2024, customer said about Drain Doctor Plumbing
Zak is always pleasant and professional when he is called out, as are all the staff from Drain Doctor.
Would highly recommend
Would highly recommend
Source: trustpilot.com