The Aldridge branch is a shambles. 1st fitting. Booked for between 9.00-10.00am told we would be 1st job. 10.30 still not arrived, rang to be told doing another job 1st. No apology, no phone call, very poor. 2nd fitting. Gave another chance. Booked again 2 weeks in advance to ensure 9.00am fitting and told no problem. 10.15am still not arrived, rang to be told fitter booked a day`s holiday (surely not my problem) and replacement fitter wouldn`t get to us till PM. Again, no apology, no phone call. To be fair the manager diverted a fitter so we got sorted albeit 3 hours late. The left hand does not know what the right hand is doing and is a total and utter shambles of a company. Will most definitely not be going back.
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