Would highly recommend ACMS for their knowledge on Mercedes. Our Merc E220 developed a knocking noise and Mark took a test drive with me and quickly identified a problem with track rod end. Parts ordered and repair promptly repaired making the car which is 7 yrs old now drives like new.

Excellent service from the minute you walk through the door! Would highly recommend.

Breakdown company attended my car as it wouldn't start, they got car started but couldn't fathom out cause for battery drain. Spoke to Rachel at ACMS booked car in to be checked out. Mark and his team quickly who identified the problem and the bill didn't cause me to pass out. Thanks again for excellent service.

My SLK 200 developed a problem insofar that it would start when cold but would not start when the engine got hot after a journey. I took the car to a Specialist Mercedes garage and they quoted me £250 to replace the Crankshaft Sensor as both the AA Patrol man and the garage diagnosed the problem as a faulty crankshaft sensor which is acceptable as most mechanics would come to this conclusion. I saw sensors advertised on the internet for £30 and I knew they are very easy to remove and replace. My partner decided to do the work in order to save us some money. I purchased a genuine sensor from Mercedes which cost me £117. The new sensor made absolutely no difference. I did not know where to turn as I could see me spending a small fortune to get the problem properly diagnosed and repaired. I visited a number of garages and the people I spoke to just told me to take it in and they would have a look and did not want to listen to the symptoms I was experiencing with the car. I came across ACMS/Best of Walsall on Google and read the reviews. I was a bit suspicious of 57 perfect reviews; however, I decided to call in to ACMS to see if they had any ideas as to what might be the problem. I met Rachel on reception and she said she would fetch Mark from the garage to speak to me. Mark discussed the problem with me and said he would also have replaced the crankshaft sensor and was surprised this did not sort the problem. After about a five minute chat about the car he said to take the car to the garage the following day and he would spend an hour to try and find the cause of the problem. Following our conversation, I had a gut feeling I had found the right garage. I took the car to ACMS first thing this morning and spoke to Mark. He asked me for the service book as he said he had been thinking about the problem and felt it was probably fuel related. He wanted to see when the fuel filter was replaced. He put the car on his Mercedes Star diagnostic monitor when I left. He called me within an hour to tell me he had identified the problem and invited me to come and inspect the fuel filter which according to the service book was supposed to be replaced during a recent service. It was clear from its condition; the filter had not been replaced for many years. Following replacement of the fuel filter the car is starting again without problem and is running much better than it has done at any time since I purchased it in May this year. The bill I received from ACME was very reasonable and I am delighted that I have found a mechanic who I have confidence that they will take care of my car in the future. With the payment receipt, Rachel gave me a copy of the diagnostic results produced before and after the fuel filter was replaced which I found interesting to read and is a great touch in customer involvement! I would describe the service I received from ACMS Mercedes Specialist Garage as excellent.