Letting Agent Redress schemes come into force
8th October 2014
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Letting agents must now jon one of three redress schemes that investigate consumer complaints ,such as hidden fees or poor service .

The redress schemes aim to protect tenants and leaseholders by giving them the chance to hold letting agents to account . If the tenant`s complaint is upheld folowing an independent investigation, they could be entitled to compensation.

Any letting agent faqiling to join one of teh three schemes could face a fine of up to £5000

for more information speak to John Buckle on 01922 707598 

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