Admiral Self Storage Ltd - Job Vacancy
4th November 2015
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Part Time Administrator / Move Co-ordinator
Based at our Walsall offices you will assist our Sales & Logistics Manager.

Previous experience within the Removals and Storage industry is desired but not essential; previous clerical/admin experience is essential.

This is a new appointment and is initially offered on a part-time basis:

Monday - Friday 4.00pm - 7.00pm and alternate Saturdays 9.00am - 2.00pm.

General Duties

  • Telephone - ensure all calls are dealt with in a professional manner
  • Dealing with customers' queries where appropriate
  • Communicate with clients by email, letter and by phone
  • Input new enquiries and create removal plans
  • Organise appointments
  • Input and update quotes, instructions and contact notes
  • Send quotations out to clients
  • Housekeeping - update job statuses
  • Accept and book Domestic and Commercial, European and International removal and storage quotations
  • Sales follow-up calls for quoted clients
  • Implement controlled processes/procedures in conjunction with company initiatives
  • Interface with management and staff to ensure queries are dealt with appropriately and consistently in compliance with Company policy/legal/Health and Safety regulations
  • Daily processing of completed removal crew-sheets matching with clients files and filing completed folders away
  • Starting and ending client storage accounts
  • Assisting with processing correspondence in responses to customer complaints / damage reports
  • Sending out claim forms to clients where appropriate and processing claims through the insurance brokers

Essential skills

  • Excellent literacy and IT skills
  • Clear and confident telephone manner
  • Numeric and analytical skills
  • Good organiser
  • Widespread Geographical knowledge of the UK - particularly the Midlands
  • Structured and organised

Personal qualities

  • Effective communicator, verbal and written
  • Effective problem solver
  • Accurate record keeping
  • Attention to detail
  • Customer focused
  • Takes the initiative to get things done
  • Team player
  • Enthusiastic and a positive attitude to providing solutions to the challenges customers face

All applications via email only; please forward your CV with a cover note outlining why you are right for this role to
Salary is negotiable.

About the Author

Alex M

Member since: 10th July 2012

My name is Alex Murray. I am passionate about what goes on in and around Walsall. I hope you find my blog to be interesting and thought provoking. Please feel free to give me your feedback.

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