We couldn't be happier with our experience at The Sofa Factory Outlet. From the very beginning, Kami provided exceptional customer service. She kept us updated throughout the entire process, always …
Just had ours delivered went and seen Mark in the show room told him what we wanted and eh presto it’s arrived and exactly what we dreamed off cheers mark …
Mark was unbelievable all the way through the process. We travelled up from London and the experience was excellent, wouldn't ever go anywhere else! The sofa is everything we wanted …
Brilliant service, Mark was great and the Sofa is amazing quality. Will definitely use again.
Good service. Delivered on time with good staff.
Excellent service from ordering to delivery. Would deffo recommend.
Service and delivery was amazing. I had a great experience. Thank you.
Brilliant service - Just what I ordered. Thank you to your delivery guys!
Excellent service - Great choice of sofas and fabric. We would highly recommend.
We had an excellent experience with Sofa Factory Wolverhampton. They made us a wonderful made-to-measure sofa that was exactly what we wanted. Mark was fantastic throughout the process he really …
My family has always bought sofas from here. Mark was amazing from start to finish. Absolutely delighted with my new sofa! Delivery guys really friendly and put sofa in really …
Fantastic service really personal and specific to what I needed thought of things I hadn’t considered. Made to measure. Absolutely faultless all the way through. Very different to the mass …
A great experience at The Sofa Outlet throughout the entire process, Kami has been outstanding. She demonstrated knowledge and plenty of patience, and supported our design changes calmly! I have …
recently purchased a sofa and couldn’t be happier with the entire experience. The quality of the sofa is absolutely comfortable, stylish, and exactly what I was looking for. It has …
Recently purchased a sofa and so happy with it. The quality of the sofa is excellent, beautifully made, very comfortable, and exactly what I was hoping for. Would especially like …
Mark is a lovely chap, and we adore our sofas.
Really happy with our experience at Sofa Factory Outlet so far. We found the exact sofa frame we loved in DFS, but here we could choose the colour, fabric and …
Great customer service from Marc, we built our sofa to the spec we wanted. Arrived on time and the team delivery team were very helpful. Highly recommend Marc and his …
Bought our bed, sofa and dining set from here. Assembled for us and delivered next day. Definitely will be recommending to friends/fam
We had a brilliant experience with The Sofa Factory Outlet. Our sofa was custom made to our exact specifications, and the service was exceptional. Mark was incredibly helpful, coming out …
Both I & friends family have used Sofa Factory Outlet many times over the years. Every time they have delivered. More recently we purchased two sofa for my elderly parents. …
Extremely happy with the new corner sofa that we received just before Christmas. Mark served us and he made it so easy for us to make the final decision considering …
I visited the Sofa Factory Outlet today and had a great experience. After looking around at the three-piece suites, Mark came over to help us and was extremely friendly and …
After visiting four different furniture outlets and viewing around 200 three-piece suites, we were starting to feel disheartened. Every suite we saw was either far too big for our house …
A brilliant place who will go above and beyond to ensure you get exactly what you need in a sofa. We visited on a few ocassions as our measurements were …
What really stood out was her dedication. Even when she was off for surgery, she still ensured everything was in hand and that we were looked after. That level of care and commitment is so rare to find and made the whole experience completely stress-free.
Our made-to-measure custom sofas are absolutely beautiful and exceeded all of our expectations. The quality and attention to detail are outstanding, and they fit our space perfectly.
A special thank you to the delivery drivers as well for delivering our sofas with such care and professionalism. They took great care during delivery, and we really appreciated their friendly and respectful service.
A huge thank you to Kami for going above and beyond. We highly recommend her to anyone looking for outstanding customer service and beautiful bespoke sofas. If you're thinking of ordering from The Sofa Outlet, ask for Kami - you won't be disappointed!