Moores Opticians

5/5 based on 36 reviews
Latest Reviews
I had a fantastic experience with Moores Opticians. Lovely selection of frames, excellent customer service and Michaela, who attended to me was absolutely amazing, kind and caring. I mentioned that I would be traveling in the coming days and she saw to it that my prescription glasses were ready for pickup within 48 hours. Really pleased and would definitely recommend!
google.com
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I'm very pleased with the service provided by moores opticians. Kind and professional staff. Recently went for eye check up and I'm impressed with the kindness of their staff. They were able to replace my prescription eye glasses within few day
google.com
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Shamina and the rest of the team are absolutely fantastic. The standard of care and service they provide is second to none. I would highly recommend Moores opticians.
google.com
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We’ve been going to Moores opticians for a few years now. Shamina and the whole team are absolutely fantastic. Very knowledgeable, great with kids and overall just lovely!!
google.com
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Very very good experience.
They are really very friendly and helpful.
I feel comfortable when I come here.
I am super happy.
google.com
Source: google.com
I took my boys for their first eye test here. The optician was very thorough as well as being friendly. The boys had a brilliant first experience and I felt very reassured. Thank you for a great service.
google.com
Source: google.com
I have been going to Moores opticians since I was a little girl, and I always have the best service from them. Last year i went for a normal routine check up. The opticianist saw I had swollen optic nerves, she immediately sent me to New Cross where they found I had Palademia stage 2 and more tests were done. I was eventually hospitalised as it was fluid in brain, but the fluid had caused pressure and build up on my optic nerve. I was diagnosed with IIH. The neurologist said if it wasn't for my opticanist picking the fluid up and her quick thinking, my outcome would have been very different and I could have lost my sight. I fobbed of my other symptoms thinking it was just headaches and cold like symptoms. Even now they check my eyes regularly and help me with any questions and have literally saved my life !!!.

My husband also uses them now after being with another optician's all his life to find that he sees better and has better service with Moores opticians.

My whole family is with Moores now and we wouldn't go anywhere else. I thank my lucky stars that the opticians found my illness .... my life would have been very different for the worse if it wasn't for them.

5* for all there's services

They are kind, professional, cleanliness, knowledgeable, respectable and trustable and affordable.

Thank you so much to everyone at moores opticians, I will be forever grateful for you saving my sight!!!
google.com
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Excellent, attentive and friendly service. Not rushed and nothing was too much trouble. Very impressive!
thebestof.co.uk
Source: thebestof.co.uk
Was seen within 20 mintues after calling up for an urgent issue... all resolved. Will be back if ever in the same situation in future! Thanks!
google.com
Source: google.com
This is my "go to" opticians, I travel from London to see them because of the quality service they provide. The level of detail that they go into to make sure that you get the right solution for your needs is simply amazing. I've tried the high street variants before and they don't come close to the personal, caring and quality service that the team at Moore's provide. Thank you for always being 10/10.
google.com
Source: google.com
I was a new patient who arranged an appointment on Saturday to work alongside my commitments.I am truly impressed with my visit and would 100% recommend to anyone looking for a friendly and reliable opticians.
I was greeted at the door by a polite and friendly optical assistant. She took photos of my eye and made me feel comfortable and welcomed into the practice.
The optometrist - Shamina is the best and most competent optometrist I have ever encountered. She took her time with my test, addressed all of my concerns and directed me towards drops to help my eyes. She made me feel valued and has definitely improved the conditions of my eyes.
The lovely lady doing my dispense was also fantastic. She talked me through the various types of lenses and there was no pressure to buy the most expensive option but it was instead catered towards my individual needs.
I thank the 3 ladies at Moores for making my visit such a good experience. Keep doing what you are doing!
thebestof.co.uk
Source: thebestof.co.uk
Visited with my mother, both of us for eye tests and screening. The optometrist Shamina was very very kind and caring! Recommended practical and true advice instead of trying to sell us pointless overpriced services or products which other highly commercialised opticians are doing. Thank you so much and to the 2 ladies at reception and mending the glasses too. Very polite and helpful. Not rushing anyone or judging in any kind of way. Really relieved by this visit.
google.com
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The optician I saw is very good and puts you at ease straight away I cannot recommend her enough . It's nice to go to a independent optician,its just a better experience. I would also like to say how lovely the lady is who fits your glasses when you go to collect. The receptionists are all lovely as well. Carry on doing what you do cause you make a jolly good job of everything. Well done.
google.com
Source: google.com
My husband & I had great service from Moores Opticians. Very thorough eye examinations with everything explained. My husband had had a problem with a sore eye for sometime and the Optician was able to see the issue and deal with this during his appointment - he is very grateful to be discomfort free. Good choice of glasses to suit all budgets. Glasses also supplied speedily.
thebestof.co.uk
Source: thebestof.co.uk
This is a fantastic opticians she is fully competent in her field and adds that personal touch here where other opticians lack.
Not only did she provide me with prescription glasses which has made a tremendous change in my work life as I no longer feel fatigued. She also diagnosed a eye infection I was unaware of blepharitis.
I cannot emphasis enough how important it is to get your eyes tested on a regular basis and would highly recommend Moores.
google.com
Source: google.com
Absolutely excellent service received today as an emergency patient. I was seen by Shamina Asif who was wonderful, professional and so thorough with my eye examination. I have been suffering with floaters in my right eye, they saw me as an emergency patient, did all the necessary tests and reassured me all was fine. I am going back in 2 weeks for a full eye test, as feel the service I received at Moores Opticians was was second to none. Excellent service, lovely friendly staff, would totally recommend to anyone who needs eye care or an eye test.
thebestof.co.uk
Source: thebestof.co.uk
Absolutely excellent service received today as an emergency patient. I was seen by Shamina Asif who was wonderful, professional and so thorough with my eye examination. I have been suffering with floaters in my right eye, they saw me as an emergency patient, did all the necessary tests and reassured me all was fine. I am going back in 2 weeks for a full eye test, as feel the service I received at Moores Opticians was was second to none. Excellent service, lovely friendly staff, would totally recommend to anyone who needs eye care or an eye test.
google.com
Source: google.com
This is my first experience of independent optician and I must say I am impressed! The professionalism and time taken by the optician at Moores exceeded my expectations. The optician picked up a problem I have with my eyes which the previous optician at a National chain missed! The difference in my vision after getting the new glasses was like having cataracts removed from my eyes! So if you want a thorough eye test and not be rushed then I can wholeheartedly recommend Moores Opticians!
google.com
Source: google.com
Superb service at Moore’s Optician in Walsall where I was inspected by the house Optician.

I have never been tested for my eyes in such thoroughness as here at Moore’s which has given me the confidence about the whole procedure being conducted professionally.

I wholly recommend this practice to all in the area for the next eye test and a professional advise.

There are range of frame on display to choose from for your next pair with price ranging from economy to designer frame to suit everyone.
google.com
Source: google.com
Need to urgent see an Optom due to suddenly having vision issues in one eye. Luckily they were the only Opticians in the area kind enough to see me.

Lovely dispenser greeted us at the door and the store had a good Covid spacing policy.

Quickly seen by a very professional and patient Optometrist called Shamina. She gave me a thorough check up and diagnosed the problem and explained it very well.

Was able to supply the treatment, and overall a fabulous service!

Would definitely go back.
google.com
Source: google.com
Really happy with my eye care at Moores. Great customer service! Helpful, patient and warm staff create more of a family atmosphere rather than a busy business.

Really happy with my purchase as well.
google.com
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I had my diabetic screening today. I was seen on time and everything went smoothly. The staff was very helpful and answered all my questions and concerns. I would strongly recommend this opticians.
google.com
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My children have been with Moore's opticians for over 12 years and we have always recieved 5 star support and service from shamina and shazia. Wouldn't go anywhere else.
google.com
Source: google.com
This is the first time I have ever had my eyes tested at an independent opticians and the quality of the service and staff was amazing. All the staff were really friendly and the optometrist who carried out my eye test was extremely professional, really took the time to carry out a thorough examination, ask questions and make me feel like a valued patient. This is the complete opposite of my experience of some of the larger national opticians I have been to where it feels like the whole test is rushed in order to cram in as many appointments as possible. I would 100% recommend Moores Opticians to anyone and will definitely be having my eyes tested here again in the future.
google.com
Source: google.com
I contacted Moores Optician through the Primary Eye Care Trust from my GP's website. I had a real problem with one of my eyes & had waited 4 hrs for a phone call from my doctor so I contacted Moores for advice and the service I got was excellent. I was dealt with straight away with a photo of my eye problem sent by email & I was phoned straight back with an answer saying I was being referred to hospital with a letter sent to my GP. I was so impressed with the service Moores offered me so quickly I won't hesitate in future to contact them again with any eye problem rather than going to my GP as the service was dealt with so quickly and efficiently. I cannot recommend them highly enough.
google.com
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