Was looking for an Independent Mercedes specialist and found ACMS on line. I was impressed by the number of 5 star reviews. ACMS lived up to its positive reputation. They were efficient, courteous and knowledgeable and I was pleased with the service to my car and the standard of customer service.
Spoke to Mark about a door stuck and he helped me so much over the phone. At this point i'm a stickler for knowledge and his knowledge of Mercedes is outstanding which prompted me to book in my car with ACMS. All i can say is that i have had my car back and it's a perfect job that he has carried out and hasn't failed on what he said he would deliver. Brilliant work and the customer service is better than Mercedes itself! Proof is in the pudding and book your Mercedes with Mark, you won't be disappointed. On a final note and a serious one, he is an outstanding and experienced individual and will be taking my S Class to him for all problems in the future.
I recently had our Mercedes SLK repaired by ACMS Mercedes Ltd in Frederick Street, it was a electrical repair and by no means an easy fix. I doubt whether a main dealer would have advised a repair more likely to scrap the car. ACMS were outstanding in finding the problem and repairing it and considering the amount of time spent to repair the cost was more than reasonable. In summary I would highly recommended ACMS Mercedes Ltd for five star ervicing and repair.
In January 2021, Janet M said:
Great service as usual from ACMS for a service on our newly acquired SL. The team took the time to do a full diagnostic check even down to telling me the tyre pressures were wrong. Brilliant stuff and would never go anywhere else.
It’s the first time I use ACMS for this annual service but it won’t be the last. Very prompt, professional and competitive service. They took the time to explain everything. Very happy and will gladly recommend.
In December 2020, Dan Price said:
Great service, honest and good value - which is becoming increasingly uncommon. ACMS will be looking after my Mercedes for the foreseeable future.
In December 2020, Neil Cartwright said:
Excellent service always helpful. Had an issue with a stuck bonnet and they fixed it quickly and included in the mot cost.
In December 2020, Gurpreet Virk said:
Mark and the team were very helpful when I went to their office to enquire about a low boost pressure issue I was experiencing. After discussing with Mark he advised me what to do and not make hasty, drastic actions that would be costly. I found their honest and trustworthiness nature means I’ll be using their services in the future for my Mercedes.
Thank You Mark & Co. And see you in the near future.
A few weeks later I returned and Mark had looked through the car and got it repaired fixed back on the car with a prompt turnaround.
And for sure will be ensuring our merc will be coming back for all work!
Excellent service.Collected car,serviced,MOT’ed and returned the next day.
Can’t fault,definitely use again next year.A lot cheaper than the main dealer prices.
Nice easy going chap who picked up and returned motor(the boss I think)will recommend to anyone with a Mercedes .Brilliant.
In September 2020, Tanda129 said:
Great merc professionals..i booked my wifes b class for front and rear discs and pads following an inspection by my solihull mercedes evaluation but did not want to pay the rip off prices from main dealers....chose acms due to their reviews and was not disappointed on their service, when i left the vehicle with them, i went to the local walsall town centre, they called me following their inspection and mentioned that the rear discs and pads had 60%left before need replacing and when due only need to change pads, they were saying just do the fronts as im throwing money away, true and honest garage owners. Im totally converted and will be using them for a lot more in future. Hard to fine honest garages these days...plus the owner is an ex merc specialist from Birmingham mercedes...what more do you want..just gets better.
excellent service and knowledge and very trust worthy. Went in with a none opening roof on my SLK200 and it was solved within a few hours and no huge repair bill. Gave me lots of advice and tips on car care and I will definitely use ethem again.
Excellent Professional Service.
Really is the only place to go for Mercedes Servicing and Repairs.
Always provides a first class service at very competitive rates.
Once again.....many thanks!
In July 2020, Zulqarnain Majid said:
Extremely pleasant, honest and hardworking team. Able to pin point the problem and a reasonable charge for labour. Would blindly give keys and let Mark do the necessary and pay whatever asked. When had a timing chain issue, advised a different specialist.
In June 2020, Newbie zz said:
In March 2020, Yasmin gibson said:
In March 2020, Misbah Qureshi said:
Very professional. Excellent diagnostic and service/repair centre
The quality of the work and customer service is impeccable and fantastic benz knowledge.
They are the best of best ,they do make very happy and confident in driving my car .
Thanks guys keep up the good work
I continue to receive excellent service from Marc and his team, so much so that I have recommended friends and family who also own a Mercedes to switch to his business instead of using a main dealership. Give ACMS a try, believe me you won't regret it!
Very helpful and extremely good at what they do, I have used a number of garages over the years and have never felt more comfortable and secure in the knowledge that I will be billed honestly.
Very nice work Team ACMS !
Took my A class Mercedes in for service with the above company which had been recommended by Sid Kilby.
The service by this company was excellent from arriving at reception to collecting my car fully serviced and valeted at a much cheaper cost than Mercedes main dealer.
Would thoroughly recommend this company.