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Privacy Policy

At thebestof we know how important your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly.
This notice describes the privacy policy of thebestof.co.uk.
By visiting thebestof.co.uk, or becoming a member, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by thebestof.co.uk is controlled primarily by N5 Ltd. Registered office is at Unit 2635 Kings Court, The Crescent, Birmingham Business Park, Birmingham B37 7YE, UK company registered number is 4590601.

What Personal Information about Members Does thebestof.co.uk Gather?

The information we learn from members helps us personalise and continually improve your experience at thebestof.co.uk.
We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us, display content such as wish lists and customer Reviews and recommend businesses and services that might be of interest to you.
Here are the types of information we gather.


Information You Give Us:
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as review validation, responding to your requests, customising future offers for you, improving our Site and communicating with you.

The personal data that we collect from you includes your name, email address and/or mobile number. Only your First Name and Last Initial is used on our site against content provided by you, such as reviews and news articles (blogs). We do not publish your email address or mobile number, we hold this information to validate your reviews. Your email address is also used for sending of any communications you have subscribed to, such as our newsletters and priority update emails. We also capture your hometown and this information relates to the area website that you are primarily associated to and is for the purpose of providing you local content. You can see and manage all your information at any time by logging into your user account

If you connect to the Platform using Facebook or another social networking site (each a "Social Networking Site"), we will receive information that you authorize the Social Networking Site to share with us, which may include public profile information and email address. When we receive this information, it becomes thebestof account information for purposes of your use of the Platform. This information also constitutes personal information and is therefore subject to this Policy. Any information that we collect from your Social Networking Site account may depend on the privacy settings you have set with the Social Networking Site, so please consult the Social Networking Site's privacy and data practices. You have the ability to disconnect your Social Networking Site account from your thebestof account by selecting the Social Media tab on Your Account settings. If you come to the Platform through a Social Networking Site, from other websites or with devices that enable third parties to collect information from or about you, such third parties receive information about you subject to their privacy policies.

Submitted content such as images, videos and documentation may hold personally identifiable information such as authors, devices, locations, dates, times, etc. It is your responsibility to check the information associated and to remove any such information at source prior to submitting any shared or directly uploaded content.


Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses thebestof.co.uk. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at thebestof.co.uk if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from thebestof.co.uk if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please let us know by amending your Profile on the Site.

Our newsletters and marketing e-mails contain links to unsubscribe and manage your profile settings, so you can choose to subscribe or unsubscribe at any time. You can also see and manage your information at any time by logging into your user account

What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can: 

  • help search engines remember that you want your search results in English;
  • help a website remember your preferences so that you don’t need to customise it every time;
  • help our website to deliver a better service by showing you the content most relevant to you;
  • identify and resolve errors so that the site is improved for everybody;
  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:

  • Name: SomeCookie
  • Value: 1234a5b678c9
  • Domain: www.yourwebsite.co.uk
  • Expires: 13th September 2015

The cookie explained:

  • Name = The name of the cookie
  • Value = The piece of information that the cookie is created to store
  • Domain = The website where the cookie is used
  • Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.

In order to keep our website services relevant, easy to use and up-to-date, and understand interest in our services we use web analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognise your browser, device, or IP address and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is only used for statistical purposes, and it helps us to analyse patterns of user activity, user interests, and to develop a better user experience.

Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyse how our site is used.

We use the Facebook pixel for remarketing purposes to be able to contact you again within 180 days. This allows us to display interest-based advertisements ("Facebook Ads") to users of the website when they visit the social network "Facebook" or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you. 

Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server as soon as you have agreed to the use of cookies requiring your consent. Through the integration of the Facebook pixel, Facebook receives the information that you have called up the corresponding website of our internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account.

The processing of this data by Facebook takes place within the framework of Facebook's data policy. Special information and details about the Facebook pixel and its functionality can also be found in the Facebook help area.

Does thebestof.co.uk share the Information it receives?

No. Information about our members is an important part of our business and we are not in the business of selling it to others.

Are Children Allowed to become Members of thebestof.co.uk?

No. Members must be over 18 years of age.

Notices and Revisions

If you have any concern about privacy at thebestof.co.uk, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. You should check our website frequently to see recent changes.