Shropshire ITC - Computer Support Telford

5/5 based on 39 reviews
Latest Reviews
Our new VOIP system is up and running we are really happy with the service of the SITC support team and The VOIP telephones that have been installed – we also moved our telephones lines and broadband over to SITC as well, great service and a pleasure to deal with.
We have had our broadband and landline with Mike for the last year and must say we have had no issues and would be happy to give Shropshire ITC a testimonial.
Had difficulty trying to purchase a new mobile, with so much choice – SITC helped me consider which to purchase and setup it up for me as well, thanks for your patience, much appreciated.
Received my new mobile yesterday exactly what I wanted, easy to use and understand and worked first time out of the box.
We have been using Mike’s software services since 1984 when we had our first computer system and bespoke software from his company and this computer and software still works today, we are very pleased with his services and found them to prompt attentive and always a pleasure to deal with.
Been using Mike & his team for a number of years now for IT Support, Data Backup, Computer Hardware and Remote Connectivity – these guys are very knowledgeable, friendly and allows prompt at fixing any problems, they also take their time to make it easy for us to understand. Would recommend them to others.
Can’t praise them highly enough, good advice and helped me through a minefield of options so I got the right phone on the right package.
Shropshire ITC - Excellent service, nice guys and very knowledgeable.
We found SITC to be thoroughly professional in all of our dealings with them, not only did they take the time to understand my business but they also offered advice in a number of areas that have made our life a lot easier. I am happy to recommend them.
Thanks to Mike we now have a working internet connection so that our laptops and mobile phones will go online – thanks
Mike and his team fitted out our new unit with all of our IT, Telecoms, Broadband and computer hardware all installed on time and to budget. Because of this we asked them to also install our CCTV cameras and recording equipment – great bunch of guys will always go to Mike first for help when it comes to our computer and telephone systems.
Our new VOIP system is up and running we are really happy with the service of the SITC support team and The VOIP telephones that have been installed – we also moved our telephones lines and broadband over to SITC as well, great service and a pleasure to deal with.
Ben setup our new mobile phone on Orange, very happy with the service will always recommend to others.
SITC supplied me with a new computer. They came into the church office and copied everything across from my old computer along with emails and printers. They also gave me tuition on how to use windows 7 and office 2010. Their technical team is also on the end of the phone to help me whenever.
SITC have built and designed my website and logos from scratch. Have been informative and helpful along the way keeping me involved with the design process along the way. Changing things as we went along as I asked with no complaints
Just a quick mail to thank you once again for the excellent service you have given. I know that I’m a bit old fashioned but I do prefer your DOS accounts programme which I must have been using for over 20 years. When there is a problem you have responded, repaired the fault remotely and had us up and running again in double quick time with no time loss to the business. The confidence we have in you is very reassuring..
This company provides an excellent all round service for both mobiles and landlines.
I get approached by a lot of companies who offer the world and unfortunately I have been let down in the past. However with SITC they took the time to listen to me, they understood my concerns and requirements and they found me a solution that exceeded my expectations. They have dealt with every request I have made on time and they are always at the end of the phone if I have any queries. That is all I have every wanted from a supplier and I am now delighted to have found a company that delivers. Carolyn, Coffee & Cream Coffee Shop, Wellington
SITC have looked after my IT requirements for some time now and I have always found them to be exceptionally professional and knowledgeable. With this in mind I had no hesitation in approaching them to find me a new mobile phone contract and they didn’t disappoint. They listened to what I wanted, they reviewed my bill and they found me a great deal, in budget and with a phone that is fantastic. I can’t recommend them too highly. We purchased a new iPhone and Blackberry mobile phone and we are over the moon with the handsets and they even got our bills reduced! Ray B, RPB SiteXcel
SITC identified the problem with my laptop and quickly put it right and at a very resonable price. They kept me informed every step of the way and had the work finished on time. A great service and a “No Fuss” approach, they just get the job done. Because of this I had no hesitation in asking them to fix my Daughters iPhone and again it was quickly finished, meaning a very happy Daughter! D Griffiths
We have been using Mikes Accounts Software and have had Support Cover for many years and we have used the support department at Shropshire ITC (SITC) on many occasions and the problems have been dealt with promptly with an explanation that we can understand. Superb customer service – please keep it up. The accounts package that he designed for me has been an asset for my business allowing me to have a system that is designed specifically for my business at a price that was exceptional. We would have no hesitation in recommending Mike and SITC to anyone. Michael L, Moredun Garage
While on the phone to one of my suppliers (The door store) the phone line was terrible and John told me he wanted to get it sorted, I recomended Shropshire ITC as they have never let me down on my land line and mobile. Within a week Mike had spoken to John and work was to commence straight away, thanks to Mike and the team John can now phone me on a clear line to tell me how much money I owe him on my account, thanks Mike. R Thomson Carpentry and Joinery
While I was working in a farm house in Ludlow the landlord accidently damaged the phone line cutting of the internet and all calls, the tennants who are from New Zeland and needed the phone line to keep in touch with family were not very happy at this news. After several calls to BT ( via mobile ) to get the line fixed the landlord was told it would be up and running again within 3 days with a very expensive call out charge, I phoned Mike at Shropshire ITC who came out within the hour and fixed the line straight away. The landlord was very happy and Mike saved him money aswell.
Mike is very knowledgeable and informative and has helped us to optimise our website.
My mobile contract was due for renewal and Shropshire ITC handled the whole process for me smoothly, They listened to what I wanted and gave me no nonsence advice. I would definitely use them again and recommend them to all my family and friends.
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