The service Michele and her team offer to us as a small business is invaluable - we wouldn't be able to cope without this service. We don't get to miss any calls, calls taken are noted and sent through to us on an email - very professional business! Thank you all x
Fabulous service from Michelle and her team! I have only been using I'm your PA for a short while but in that while they have been absolutely reliable and efficient. My existing clients have passed on the unprompted feedback that my VA Harriet, sounds as if she has been personally working alongside me for years! You can't ask for more than that. Brilliant!
Even when you're busy, you still need your phone answered so you don't miss your next client opportunity. I'm Your P.A. can be relied upon to understand your business and answer your phone in a professional manner - they can even fill your diary - an invaluable service for any business - especially those who have their hands full whilst they work
We have used Michelle,s services for many years and can,t imagine running our business without her and the team. They answer calls when we can,t, they chase old debts for me and follow up on quotes. The service is first class the girls on the team are great and they do what they say they will do. I would highly recommend them to anybody who needs to free up some time to run their business.
One of the best decisions I ever made was to engage I'm Your PA to support my business in terms of call handling, follow-up and customer service calls and also debt chasing. It's a huge pressure taken off my shoulders enabling me to focus on my clients and my core business. The team are professional, efficient and polite and a huge asset to my business. I would not hesitate to recommend to any business, large or small, I'm Your PA.
Hi, we are a web design agency based in the West of Ireland and have been using Virtual PA for over 6 months. I cannot recommend them highly enough, they have given us back so much time and productivity by handling our calls, we are no longer interrupted every two minutes. In addition, their price scale is extremely competitive (especially compared to our local providers) and their staff have been extremely friendly and professional in all regards. Best of luck guys!
We use Im Your PA for answering our overflow calls in the office and have been doing so for over 3 years now. During this time we have found the service exceptional, handling customer queries the way we would want them to be handled and the service we have received has been outstanding.
I have used I’m your pa, for few months and I am very pleased with the fast and friendly service.Highly recommended. Thank you Michele
In February 2014, Stuart A said:
Went to an emergency job fitted in by Jo I think this evening and it is all sorted! Mrs. Crick and her neighbour asked me to let you know how wonderfully she had been treated by the team and asked to pass on their thanks!
In February 2014, Simon B said:
STAN Mobiles is a B2B mobile phone and data account manager offering independent advice on how best to reduce your mobile phone bills.
Working in communication it is vital for my customers to be able to contact me. It is also vital for me to give them my undistracted attention whilst meeting them to work-out the best plan for reducing costs.
As such, knowing that I can rely on your conscientious and enterprising staff to handle my calls during these times is invaluable.
The fact they can access my Calendar and CRM System makes organizing my schedule much easier and your service for following-up quotes and informing customers of updates gives me great support.
On top of all those services it is clear that I'm Your PA cares. You care about my Business, you care about my customers and in a relationship building world, that is utterly priceless.
Thank you for your professionalism, human touch and continued support.
In February 2014, Max M said:
I am writing to express my sincere thanks for the telephone service you provide.
NM Finance has been using an out of office telephone service to answer our calls on evenings and weekends for some time now and I was surprised when you stated that the £350 we pay per month was rather expensive.
I took the steps 6 weeks ago to change provider and not only is your service more professional, our clients have also noticed a difference in the quality and knowledge of the person answering their call outside of working hours.
However I have to admit that the most pleasurable part of the transfer took place last Thursday when I received our first invoice- The total cost for the whole month was £125 and savings over a 12 month period equate to £2700.
Thank you so much we are delighted with the service you have provided and will continue to recommend you to everyone we know.
In February 2014, Marie C said:
Michele is VERY passionate about her business and is extremely professional in her work. It is a pleasure to work with her and thanks to her honesty, integrity and amazing service I have extremely content clients and a professional business image. Highly recommended, thank you Michele and I'm Your PA!
In February 2014, Mark B said:
I have used Michele's company "I'm Your PA Limited" to provide me with a telephone answering service. Because a personal service is very important to my organisation I needed to be sure that my phones were answered by happy, personable and professional people. I even tested them out a few times to ensure that the quality was high and it always was. I would recommend Michele to anybody also looking to use a similar service or anyone who is looking to hire a PA but doesnt want a fulltime obligation. The service she provides is cost effective and efficient and Michele herself is very knowledgeable and professional. Thanks Michele
In February 2014, Chris W said:
Michele and I'm Your PA have provided unprecedented levels of service contacting me with critical information when required. A service frankly I cannot do without
In February 2014, Natalie A said:
Michele is a lovely person who is full of life and provides a fantastic service as a virtual assistant. Good luck with it all.
In February 2014, Chris H said:
Well if you or you know someone who is looking for the service of a Virtual Assistant then look no further that I'm Your PA Ltd a truly excellent company and great fun to work with.
In February 2014, Angi E said:
Michelle and her team are the best! I have used other PA services and they are amateur in comparison. I receive consistent service, they are professional, warm and highly efficient - and really rather excellent at telling fibs to cover my lapses in communication! What more could I ask for? Hire them - it's the best investment I have made this year.
In February 2014, Allan R said:
I use "I'm your P.A." whenever I go on holiday. I know they will handle all of my calls in a timely, efficient and very professional manner. Please don't think this is just a call handling service for when you are on holiday! They offer so much more, they will deal with enquiries and make appointments for you and manage your diary whilst you are away or if you are just unable to answer the phone. If you are struggling to deal with your calls because you are too busy doing what you do, then ring Michele, she will sort it all out for you at a very reasonable price. Highly Recommended.
In February 2014, Ian W said:
I wanted to right a testimonial to a lady that I consider to be a friend and a Professional in every sense of the word. I have known Michele for some time and last year we had a need to employ 'I'm Your PA' to handle our calls to give cover whilst in meetings and to receive calls from one particular client. We have plans to develop our own services over the next twelve months and 'I'm Your PA' will play an instrumental part in making this happen. If you are running a business that relies on calls being answered then think about the times when you can't, it might be an important meeting and you are unable to answer what could be another life changing call, do you answer and blow the meeting you are in or do you let the call go and lose out to a competitor? Interesting position to be in, funny thing is we may never know if we have missed that life changing call. One thing I can guarantee, if Michele and her team are there to answer your call, it will be dealt with professionally and you will never miss another opportunity. I wish you every success in the future and may we carry on building our empires professionally!
In February 2014, Jason S said:
I just wanted to thank Michele for the fine support she and he company gave to BNI South Derbyshire members whilst she was handling our calls. I have since recommended her to several clients who now are her clients and each time Michele and her team have protected my reputation. If anyone is thinking they are too busy and want some outstanding support and help to free them up to do the things they do best - do not hesitate to use Michele and her team. They could become "virtually yours" as well. Thanks Michele
How you answer the phone says a lot about your business. It may sound like the simplest of things to do, but taking calls to give the best customer experience is an art in itself – here are a few tips...