I have nothing but praise for all the hotel staff at all the hotels and the guys at Holiday Inn were fantastic, right down to the person that folded my PJs to make me smile (just what I needed at the end of a very hard day). Please pass on my thanks to all staff. Hannah is a bl**dy star and a credit to Holiday Inn.
Steph Dixon, Speedy Hire
This hotel has a brilliant reception/cafe area ideal for one off meetings in the Telford area
In November 2011, Jaclyn K said:
Dear Vikki, thank you for your help this morning, everything went really well, so could you please pass our thanks to the team, particularly the young lady and gentleman who was there last night when I was setting up, they were very helpful. Jaclyn K - Telford Business Partnership
In November 2011, T.A. said:
I spent two nights here for a wedding last week with my wife and two children and feel compelled to give this hotel a glowing report. The service from front desk to cleaning was top notch. As I have worked in the hospitality business I understand the challenges of hotel customer service and am more tolerant than most. But the service here was well above the norm, especially the front desk staff that could not have been more helpful and even though we spent little time in the hotel, they remembered who we were. Rooms were great, good size and two double beds, very clean and a great shower and bathroom, breakfast was excellent and served with maximum efficiency and minimum fuss. Hotel is also in a very convenient location just minutes from the motorway but very quiet. Parking was ample as well. We didn't use the leisure facilities as we didn't have time much to my children's annoyance but it looked very good.
In November 2011, Dianne G said:
I would like to say a huge thank you to all the staff, especially Pat and her team in the restaurant. My father’s 70th birthday celebration went beautifully and everyone was very happy with the relaxed atmosphere. As always the staff were very friendly and accommodating with the children which made it a pleasure for all of us. Please do pass on our thanks to everyone involved. Thank you also for the birthday card which was a very kind and thoughtful touch. Thank you Sarah for your assistance with the booking, it was all handled very smoothly.
Ideal place to stay with family. Excellent staff, very friendly and helpful ! Swimming pool is warm and fantastic for kids! Kids eat for free in the Olive Tree Restaurant in the evening and at breakfast...