Recommended on thebestof Sutton Coldfield

In July 2026, Jo H said:

For any landlord looking at employing this company. Please do not. They do not look after your property. The pledges on their website are just words they do not adhere to. And ignore emails and calls and generally dismiss any concerns you have. I own a property behind a property joey Webb is paid to manage. A tree on this property is seriously overgrown with large roots entering my property lifting slabs which now after 12 months of reporting the issue and my elderly mother falling and being injured. He is ignoring all emails and calls. Now legal action will be taken as this breach and health and safety. His inaction and total ignorance has caused damage to my property and injury to a nearly 80 year old and he couldn’t give a damn. I question his morals and integrity

Source: thebestof.co.uk

Reply from Sarah R:
Response from business owner: Blank Space Property Solutions has made every reasonable effort to address this matter over an extended period. The concerns initially related to a tree within our landlord's garden. The complainant first contacted us last year regarding overhanging branches, leaves, bird droppings and alleged damage to a fence. We responded to telephone calls and emails, discussed the matter with both the tenant and landlord, and considered the information and photographs provided. The landlord arranged for their regular handyman to inspect the tree. Following inspection, it was concluded that the works were beyond the scope of the handyman, and it was suggested that the tree should first be checked to determine whether it was subject to any preservation restrictions before any significant works could be considered. Whilst engaging a specialist tree surgeon to remove the tree was also considered, in the absence of evidence that the tree is responsible for the alleged damage, the substantial cost of such works is not financially viable for the landlord at this stage. Throughout our correspondence, we have explained the legal position that neighbouring property owners are generally entitled to cut back branches and roots that encroach onto their own land, up to the boundary, provided this is carried out appropriately. This information was provided to assist the complainant in understanding the options available to them. The tenant has advised that they value the tree as it provides privacy to their garden, and we have received no complaints from the tenant or other neighbouring residents regarding the tree. The tree is maintained as part of the garden, and there has been no evidence presented to us demonstrating that it is unsafe. When concerns were later raised regarding lifted paving slabs, we explained that there are several mature trees in neighbouring gardens and that, based on the information available, it was not possible to determine which tree, if any, was responsible for any root growth beneath the complainant's garden. We therefore requested professional evidence should the complainant wish to pursue the allegation that our landlord's tree was the cause. Subsequently, the complainant advised that a neighbouring resident had instructed someone to inspect the area and that a report may be sent to us. We confirmed that we would review any professional report received. Despite there being no admission or confirmation that the tree is responsible for the alleged damage, the landlord nevertheless agreed to obtain quotations to have the tree cut back as a gesture of goodwill and to consider whether this may assist in resolving the ongoing concerns. Unfortunately, the correspondence has become repetitive, with the same issues being raised on numerous occasions despite our responses and updates. While we appreciate the complainant's concerns, our position has remained consistent due to the absence of evidence establishing liability. We have continued to respond professionally, keep the landlord informed, and consider the matter at each stage. Blank Space Property Solutions is a managing agent acting on behalf of the property owner. We have investigated the concerns raised, communicated with all parties, arranged inspections where appropriate, explained the relevant legal position, requested supporting evidence where allegations could not be substantiated, and kept the complainant updated throughout. We believe we have acted reasonably, professionally and proportionately in dealing with this matter.

In April 2026, Jacob T said:

They're outstanding service and very professional and very friendly. Would recommend.

Source: thebestof.co.uk

In April 2026, Leanne . said:

I've had a great experience working with Blank Space Property Solutions - They are always professional, responsive and easy to deal with. Communication is clear and timely and they consistently go above & beyond to provide a reliable and friendly service. I wouldn't hesitate to recommend them to others.

Source: thebestof.co.uk

In April 2026, Danielle . said:

It's been a pleasure working with Blank Space Property Solutions. Seeing a mother and son building a business together is truly inspiring. Their professionalism, care and dedication to quality really stand out. A fantastic company that clearly take pride in what they do.

Source: thebestof.co.uk

In April 2026, Keith L said:

As a landlord, I've found Joey and Jill very easy to work with over the past 18 months. They manage everything efficiently, keep me updated, and take a lot of the stress out of property management. I trust them to handle things properly, without having to chase.

Source: thebestof.co.uk

In April 2026, Nilam P said:

We've worked closely with Joey and Jill for over 6 years now and have always had a great experience. They are reliable, easy to communicate with, and consistently keep everything running smoothly without any hassle. They go above and beyond, and nothing is too much for them to handle. We would recommend them to anyone wanting a real, down to earth, professional management service.

Source: thebestof.co.uk

In April 2026, Charlie J said:

We've worked with Joey on our commercial property management recently and been very impressed. They are professional, responsive and proactive, dealing with issues before they escalate, and keeping everything well organised. We have now given them a project in the Isle of Wight which will really showcase the lengths they will go to, to make sure all their client needs are met.

Source: thebestof.co.uk

In April 2026, Rajinder B said:

I've truly enjoyed working with Blank Space over the past 6 months. The team are fantastic and I feel confident knowing they are looking after my property. I love that they are local and that they genuinely appreciate me, not just the business. Thanks for everything so far - I'm looking forward to a great future together.

Source: thebestof.co.uk

In April 2026, Scott B said:

I've worked with Joey and the Blank Space team for over 6 years across different jobs and it's always been a solid relationship. They're organised, fair, and easy to deal with, which makes coordination and getting work done much smoother. I am hoping to work closer with them this next year to grow our business relationship.

Source: thebestof.co.uk

In March 2026, Emee S said:

I have used the services of Blank Space Property for a few years. Joey , Jill and their dedicated team go above and beyond for any query I have. Their vetting for potential tenants is very thorough , and nothing is too much trouble for them , day or night. Highly recommend them

Source: thebestof.co.uk

In March 2026, Emee S said:

I have used the services of Blank Space Property for a few years. Joey , Jill and their dedicated team go above and beyond for any query I have. Their vetting for potential tenants is very thorough , and nothing is too much trouble for them , day or night. Highly recommend them

Source: thebestof.co.uk

In March 2026, Emee S said:

I have used the services of Blank Space Property for a few years. Joey , Jill and their dedicated team go above and beyond for any query I have. Their vetting for potential tenants is very thorough , and nothing is too much trouble for them , day or night. Highly recommend them

Source: thebestof.co.uk

In March 2026, Emee S said:

I have used the services of Blank Space Property for a few years. Joey , Jill and their dedicated team go above and beyond for any query I have. Their vetting for potential tenants is very thorough , and nothing is too much trouble for them , day or night. Highly recommend them

Source: thebestof.co.uk

In February 2026, Simon A said:

This company is exceptional with their client, very swift process from viewing to documentation. I highly recommend them to anyone.

Source: thebestof.co.uk

In February 2026, Simon A said:

This company is exceptional with their client, very swift process from viewing to documentation. I highly recommend them to anyone.

Source: thebestof.co.uk

In February 2026, Simon A said:

This company is exceptional with their client, very swift process from viewing to documentation. I highly recommend them to anyone.

Source: thebestof.co.uk

In February 2026, Simon A said:

This company is exceptional with their client, very swift process from viewing to documentation. I highly recommend them to anyone.

Source: thebestof.co.uk

In February 2026, Carl L said:

We have been tenants of Blank Space Property Solutions for almost 2 years. We cannot recommend them enough. Joey and Jill are so friendly and welcoming and treat us like family. If your looking to rent a property contact Blank Space Property

Source: thebestof.co.uk

In February 2026, Carl L said:

We have been tenants of Blank Space Property Solutions for almost 2 years. We cannot recommend them enough. Joey and Jill are so friendly and welcoming and treat us like family. If your looking to rent a property contact Blank Space Property

Source: thebestof.co.uk

In February 2026, Carl L said:

We have been tenants of Blank Space Property Solutions for almost 2 years. We cannot recommend them enough. Joey and Jill are so friendly and welcoming and treat us like family. If your looking to rent a property contact Blank Space Property

Source: thebestof.co.uk

In February 2026, Carl L said:

We have been tenants of Blank Space Property Solutions for almost 2 years. We cannot recommend them enough. Joey and Jill are so friendly and welcoming and treat us like family. If your looking to rent a property contact Blank Space Property

Source: thebestof.co.uk

In February 2026, Colin C said:

Been with Blank Space Property Solutions for years and they have always supported us with every problem we've faced.

Source: thebestof.co.uk

In February 2026, Colin C said:

Been with Blank Space Property Solutions for years and they have always supported us with every problem we've faced.

Source: thebestof.co.uk

In February 2026, Colin C said:

Been with Blank Space Property Solutions for years and they have always supported us with every problem we've faced.

Source: thebestof.co.uk

In February 2026, Colin C said:

Been with Blank Space Property Solutions for years and they have always supported us with every problem we've faced.

Source: thebestof.co.uk