We couldn’t wished for a better nursery for our little boy. Especially during these difficult times. The staff is professional, caring and very kind. Most important; our boy loves it at the Woodpeckers!
Woodpeckers is an amazing environment for the little ones. My 16 month old son loves it there! Their app keeps parents informed of their activities for that day whilst providing feedback on the child’s developmental stages. Friendly and extremely professional - even during covid!
My first born son attended and my 20 month old son now attends , there care and compassion is outstanding.. all staff are prepared to go out there way to do anything that will help .. both my sons love this nursery and I would not want my children to attend anywhere else ,there food is delicious and it always smells amazing when entering ... and they do some lovely fun activities in all the stage rooms , I would highly recommend woodpeckers to anyone
Always such a wonderful face greets us in this nursery which feels like taking my son to extended family. He has a wonderful time and has had such wonderful and diverse experiences since he joined. He will be devastated to leave this summer to start school but glad to keep the link when I send my youngest son to the nursery in a few weeks. Jeff and Deidre have such a wonderful place, fantastic staff and I couldn’t think of anyone else to look after my children.
The staff are professional and really caring, they do an excellent job. The children are always well occupied and given lots of fun activities to take part in.
In November 2019, Penny W said:
It's been a few years since my youngest attended Woodpeckers, but I wanted to share how happy my daughter was there. She started when she was just 6 months old and every session she attended (I worked 3 days a week then) she'd be happy and smiling. Even though she's 13 this year, she still remembers some of the friends she made and the helpers that looked after her fondly. To have such happy memories of a nursery nearly a decade later, I think speaks volumes about what a lovely place it is. I chose Woodpeckers because it had a really friendly family atmosphere.. like a home from home. And when you have a baby and you're going back to work, it's reassuring that childcare is one less thing to worry about, knowing your child is well looked after and happy.
Things started out well at Woodpeckers but went drastically downhill. Bills were wrong and my little one was not having individual tapestry notes made. Most of the girls are lovely, but some would rather gossip than work! I would not send my other children there.
Reply from Penny W: **Reply on behalf of Jeff Micklewright, Woodpeckers**
We are very sorry to hear of your concerns, as we strive to promote the highest standards of childcare and education for your little ones in a happy and secure environment. Errors unfortunately happen and we do our best to rectify mistakes
When we first started using Tapestry it was a steep learning curve for all the staff, but over time this has now been refined, and as a method of recording your child's progress has now become very successful linking with the schools as well as allowing parents to follow and contribute to their child's development record. It has certainly improved greatly and is now monitored for accuracy and quality of information. We are genuinely sorry this was different from your experience.
We do acknowledge that invoices can be a problem from time to time.We are always willing to amend and correct them as needed. As we have become more experienced using the new system, there have been fewer errors. However complex issues can still cause errors. We are always happy to speak to parents and careers when this happens and we can sort out any problems quickly. We are always looking to improve our service, so feedback, good or bad, is always appreciated.
Yes our girls are lovely, and all very concerned that the children receive the very best of care. This sometimes involves discussing situations with other staff, which from a distance may be construed as gossiping, but is not. As owners of the nursery, we frown upon gossiping, as this is non-productive. Again, thank you for bringing this to our attention.
We would urge any concerns parents have to raise them with us straight away. That way, problems can be resolved as quickly as possible. It also allows us to improve. To date, we have made many improvements from listening to parents. The most recent being an observation from a visiting prospective client regarding door guards, which we have now placed on all doors needing them.
Thank you again for your feedback. We would be very appreciative if you could get in touch with us so we can talk through your concerns to enable us to improve
In October 2019, Mikayla B said:
Woodpeckers are a friendly, well trusted group. We can relax knowing our child is in great care. Our son loves all the activities and sing songs.
In October 2019, Kate W said:
Love it. Best most loving caring staff - my kids have grown up so beautifully here
In October 2019, Andrea A said:
My son has being going there since he was tiny and he loves it. He has settled into each room well and has bonds with all the staff. When he drops him off he runs off happily
In October 2019, Clare G said:
Great friendly staff. Really happy that they are doing a good job looking after our child.
In October 2019, Chidi J said:
Elroy has settled well and is making good friends. He is being taken care of by very caring staff. Well done.
In October 2019, Ruth T said:
Both my children love their time at nursery. It's great they spend lots of time outside doing activities and going on trips. The staff are professional, kind and caring and support the children with enthusiasm. Their development is monitored well and they are always kept busy. My children have flourished there.
In October 2019, Kate W said:
I love the care and attention that woodpeckers gives - run by one extraordinarily lovely family, it emits a loving, playful, energetic and yet calm vibe perfect for learning and growing. Both my kids are so happy there - it adds so much to our life as a family. Special shout out to Meghan, Georgia, Tina and Carol. You are all amazing.
In January 2019, Zarah said:
My daughter who attended and my (son at present) is attending this brilliant nursery run by two very honest and caring people. They firstly don't have set hours of only 8am to 6pm or 9am to 5pm like every nursery I have contacted in Sudbury and surrounding areas. You can tell them what hours you need and that the days may change and with notice they have always accommodated me and never let me down. Both my children are extremely happy spending their day with the brilliant staff and from day one of going I have never been concerned, they listen to me regarding routines and have always done their best to follow. It's to me (a nurse) very clean,organised, child centred and the food is homemade and yummy! I know everyone has different opinions but I feel this nursery suits my children and is FANTASTIC.
In December 2018, Kate W said:
Both my children (2.5 boy and 8 months old girl) go to woodpeckers. It’s heaven. They create and foster a beautiful environment of play and learning - the staff are amazing. Run by a lovely family who care deeply and it shows.
In December 2018, Emily T said:
Our 3 year old son has been going to woodpeckers nursery for 2 years. I cannot rate woodpeckers highly enough. Our son loves going to nursery and the staff are so professional and are very caring towards all of the children. Our son is currently learning French as part of his learning and we are very impressed that they are teaching a foreign language at such a early age. The staff are very friendly towards all of the children and parents and we would recommend woodpeckers to any parents seeking to find a nursery for their child.
In December 2018, Joanne M said:
My little boy has been going since he was 9 months now 19 months. Loved going and playing and interacting with the other children. They have a fantastic garden area with chickens! Also horses and ducks just round the corner! The staff are all fantastic!
In December 2018, Alan A said:
My daughter (now 11 years old) went to Woodpeckers and now my son (3 years old) does. We find Jeff and Deidre and their team to be extremely professional, very caring and encourage- in a nice play way - learning. A great nursery.
In December 2018, Jo M said:
Fantastic nursery. Easily the best one I’ve visited and they are great with my son who gets upset when I leave him. Not many that accommodate shift workers like Woodpeckers. Can’t recommend them enough!
In December 2018, Claire B said:
Woodpeckers is a lovely nursery, the ethos is exactly what we were looking for for our son. He loved nursery and the staff make such an effort to ensure they have a range of activities.
In December 2018, Carly P said:
Woodpeckers is great. My 3 boys all started at 18 months and they really enjoy it. Staff are caring,helpful and are always encouraging my boys. The food at woodpeckets is also home cooked with chef on site and always healthy. Highly recommend woodpeckers