As someone new to St Neots, I was at a loss when my boiler was leaking large volumes of water one morning. After checking bestofstneots I found thermo-flow to have outstanding reviews from locals. I could tell from the initial call that they were a professional courteous company. Whilst I was concerned and panicking about my boiler, they gave me a quote and had sent someone round within a couple of hours! Dan was able to swiftly identify and sort the issue with the boiler. He recommended that I have some filters replaced / renewed and he informed me of the price and returned a day or so later to change the parts. As the boiler was due a service Thermoflow offered a very competitive quote for a full service so I had Dan give the boiler a service once he had changed the part ( with the appropriate gas service certificate being emailed on the same day). Dan also fixed a very leaky tap (as I have only just moved into the property ) again, identifying the issue and providing clear options of what could be done. The quotes have always been broken down and clear with fair pricing. Dan and his colleagues are extremely personally, polite and reliable. With a warm manner and transparent explanations of costs and or what work is being done or will be done. I would thoroughly recommend Thermoflow-flow to anyone, I have already informed local friends about the great work and reliability. Will use in future for all boiler / heating issue or services!
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