We had SMB round to quote for an extension to our property after gaining PP. Steven was friendly and helpful and despite not having all the answers we required (we needed to change position of the drains etc) we had faith in him to do the job as required. However, after lots of chasing, we were totally ignored and received no quote for our work. This was very disappointing after reading the positive reviews on here. Luckily we have since found a builder who is more than happy to carry out the work and within our budget.
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