I've used car friend a couple of times. The first time a year ago they were brill and I opted to pay in installments which was great being a single mom. The second time (last month) my car failed its MOT, I decided it wasn't worth the repair as my car was old, and they were great about it, I expected to be talked round, but they agreed with what I was saying and understood my situation. I was even advised that when the time came to get a new car to get 1 under warranty and take it in for them to give it the once over and make sure all is in proper working order. When I get a new car I will definately take them up on this offer and start the payment plan for servicing and mot that they offer too, tbh it is unlikely that I would ever go to another garage now, totally trust worthy garage.
Car Friend go above and beyond for their customers, it was refreshing to go to a garage that was so open and honest. My car ended up with a few problems, the staff kept me informed the whole time, even messaging to say my car had just gone on to the ramps. The best thing was that when I collected my car it had been cleaned inside and out!! Car Friend will definately be my go to garage from now on.
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