The Office Genie
  • Barratt House
    Kingsthorpe Rd
    NN2 6EZ
The Office Genie is an award-winning provider of virtual assistance and call handling services based in Northampton but serving the UK.


The Office Genie, Virtual Assistant and Call Handling Services, Northampton:

The Office Genie is an award-winning provider of virtual assistance and call handling services across the UK. Powered by a well-trained team of professionals with bubbly and friendly personalities, The Office Genie is the ultimate provider of call handling and PA services for any business that strives for growth and wishes to provide exceptional service to their customers.

Established over 13 years ago by Jacqui Frost, who herself has over 30 years experience working as a PA and Office Manager, The Office Genie provides services such as:

- Call handling, from taking and forwarding messages to booking appointments and callbacks;
- Order Processing;
- Diary Management;
- Inbox Handling;
- Invoicing;
- Credit Control;
- Meeting Room hire for client meetings or hosting training courses;
- Mailshots, and more;

The Office Genie also stands out from the rest of the crowd thanks to the fact that they manage to create a professional approach with a little touch of magic!

Rather than being just a call handling service, they act as partners on the way to fulfilling their clients’ potentials. Their friendly approach provides additional zest that clients enjoy. Here are some of the things they had to say about it:

“The Office Genie team are absolutely spot on. Super-friendly, super-approachable, really genuine in their tone and incredibly efficient.”
“Our faith is rewarded by Genies superb professionalism and calm handling of inbound enquiries and queries for our company. We use the service on a full-time basis and consider The Office Genie to be our very own reception function.”

Awards include: Best Business Women in Business Services Award 2017 and they were also finalists in Best Business Women Best Customer Service Awards 2017 & Best Business Service 2017, EC Best Business Enabler 2016, EC Best Customer Service 2015, Runner-up SME Northamptonshire Business Awards - Best E-Business 2017,  Runner-up SME Northamptonshire Business Awards - Best Customer Service 2017, Finalist SME Northamptonshire Business Awards – Service Excellence and they are also Runner-up of this year’s VA of the Year 2017, Midlands Region

The Office Genie is also currently offering: Free evening and weekend subscription for the first three months. 

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Member of the Top 1%