We were very impressed with the sales lady , she was extremely helpful, and knowledgeable, and nothing was too much trouble , we had been looking for 3 years for suitable furniture , would highly recommend her to future customers .

Too much the same type of furniture, needs more contemporary furniture, nice staff.

Great service and very informative, not pushy

Very helpful staff. Lovely range of wooden furniture.

Friendly and helpful staff.

Some nice furniture and accessories at reasonable prices.

Beware the big pieces though, in the setting they are in they don't look as big as they really are, so take a tape measure and make sure they will fit in your house...and through your doorways.

Plenty of choice and something to suit every budget.

Deceptively large. You cant take goods away but you can order. You can take away their antique furniture.
Friendly and helpful staff.

Good choice of furniture and friendly staff.

So much to choose from an excellent customer service

Large selection of Oak kitchen furniture.

Well worth a visit

Lots of choice, great prices.
Well worth a visit.

Great furniture at really good prices

Really good quality furniturev- we have bought a few things here. Friendly service, good prices. The warehouse could be better signposted though (for picking up items)!

Purchased an array of items from here, including two bed frames, a mattress, chest of drawers and a wardrobe. They are all really well made and the mattress is very comfortable.

Staff are very friendly and helpful.

Excellent customer service very helpful and great stock for unique furniture!

Good prices

First visit today. Loved it.so much choice.

When we moved from a house to a bungalow, we needed a lot of new furniture. We managed to get everything thing we needed from furniture loft. Everything was delivered on time and we were very happy with the service we received. Thank you 😊

Great collection of sofas and chairs they have. We have ordered a tetrad Harris tweed sofa for decorating our living room.

Plain Saling from order to delivery. items arrived on time with phone calls and message from delivery lads to keep me up to date on delivery time. The delivery lads quietly and efficiently took the furniture up two flights of stairs and even took their shoes off which I was not expecting. Thank you.

Wow... they have a huge showroom and have all products displayed on website are available there. The offers and discounts provided made our purchase more beneficial.

A good place to come and view furniture as there were alot of it in a big area. We were looking at wardrobes which we felt were quite flimsy for the price. There wasn't a great deal of parking outside especially if it got busy.

As we were in the Market Harborough area we decided to pay Furniture Loft a visit (hadn't been for some time) and amongst other things had a look around the bedding department. We had been discussing purchasing a new king size mattress for sometime but did not plan on buying one just yet because of the cost.

We noticed that there were very good deals on offer and one of your staff came over to offer assistance .There was no sales pressure whatsoever
and after some discussion left us to make up our own minds and offered to come back if required. We did decide to purchase a top quality
king size mattress and were told it may be six weeks before delivery, which was no problem.

The delivery actually arrived two weeks early but you department emailed us the day before to give us a three hour window for delivery. This was very helpful as it meant that we would not be waiting in all day.

On the day of delivery (Friday 14th Feb} the driver called us 15mins before they arrived so we were waiting for them. The bedroom is on the ground floor (we live in a bungalow) so no stairs to worry about but we do have very light coloured carpeting so asked the two delivery guys if they could take off their shoes once in the hallway as the had to walk across
the muddy grass verge outside our house.

They apologised and said they could not remove their shoes because of health and safety issues so I had to quickly get a dust sheet to lay on the floor. They manoeuvred the heavy mattress into the bedroom and laid it on the bed. We were then informed that they couldn't remove the double layer of protective polythene for us because they may have dirty hands
( which is quite understandable I suppose). They were both very polite
and careful during their time on delivery.

Perhaps there are a couple of things that could be considered. The first is perhaps you could supply your delivery staff with plastic slip-ons for walking inside homes, I notice that several utility groups do this as a matter of course . The removal of the double sheet of polythene was a bit of a struggle due to the weight of this huge mattress. We managed it but an elderly person would never have coped.Again if there is a chance of soiling the mattresses on removing the protective cover perhaps they could be supplied with a box of throwaway gloves just for this purpose.

We couldn't fault the service and advice given by your staff and perhaps
looking at our observations would improve it even more.

Again many thanks
Geoff and Elaine Brownlow

Great prices and selections