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Masefield Veterinary Centre, Malvern Hills

Masefield House Vetinary Surgery is the best. John and his totally dedicated team have gone to extraordinary lengths for us when our pets have needed it, including coming out to the house late in the evening. They are the most professional yet friendly surgery we have ever been registered with. For example, John always took the time to explain the science behind any treatment. Both dogs too enjoyed coming, despite some painful procedures, as the nurses (Katie, Vicki and Vicky) are always welcoming, and give "dog treats" at the end of each visit. Good pet psychology! When terminal illness came for our 2 dogs, on each occasion, John and the nurse who came to the house (after a full days work) were so sensitive, and yet very practical. They totally took care of all the arrangements. They gave better quality care to our animals than most people dream of getting!