Local Reviews
In January 2022, Simon Cunnington said about Accord Legal Services Ltd
My solicitor (Debbie) and her colleagues have dealt with me with compassion and good humour. They have not pressed me for money up front. They understand my situation and offer support that feels like a service rather than a business.
Source: google.com
In March 2022, Ally George said about Accord Legal Services Ltd
Pleased with the service I received from Accord Wills. Will recommend the Will service.
Source: google.com
In May 2022, Eric Poppy said about Accord Legal Services Ltd
Many thanks to Christine and the team at Accord. Christine dealt with us sensitively in difficult circumstances, advising us of legal services that may suit our needs, without being pushy or giving it the hard sell. We're very grateful for your help.
Source: google.com
In November 2022, Angela Parsley said about Accord Legal Services Ltd
Jamie was amazing friendly and very professional. Our Will was not straight forward as not married and Partners house, I had invested money into this for renovations. Straight away he told us what we needed and explained the reason why to protect both parties. Thank you, Jamie you are an amazing asset to Accord, I have passed on details to family and friends so they can deal with you direct .
Source: google.com
In January 2023, Helen G said about Accord Legal Services Ltd
Jamie was professional, good humoured and explained everything in an easy to understand way. He made the process of writing our wills simple, easy and hassle free. Would definitely recommend.
Source: google.com
In April 2023, jintyjoy Orange said about Accord Legal Services Ltd
Kevin Hopper was good!
Source: google.com
In June 2023, Anthony Padfield said about Accord Legal Services Ltd
Very helpful and gave me all the answers I needed to go forward with my will, all the staff very professional
Source: google.com
In June 2023, Kevin MIlne said about Accord Legal Services Ltd
WILL WRITING SERVICE
My wife & I tasked Accord to assist with writing new wills, the initial booking & in turn the telephone appointment to take the details etc. were very good & efficient, sadly from there it’s been downhill.
Going on 5 months since the will consultation we have heard nothing, zero contact, not even an email or receipt for the monies paid.
I have since called them twice to be told firstly they sent the document in the post, that old chestnut, a legal document without recorded delivery, however they will send again recorded & email me a copy, yet nothing arrived, I have called again today & low & behold they can seem to access my file but will call me back! I eagerly await the next story but for now my advice is don’t touch them with a barge pole !
For clarity this was arranged with the Blue Light Scheme & although free a further storage fee was paid.
**EDIT**
After speaking with Aleena & posting this I now have email copies & awaiting paper copies, shame it took this & my time to reach a conclusion.
My wife & I tasked Accord to assist with writing new wills, the initial booking & in turn the telephone appointment to take the details etc. were very good & efficient, sadly from there it’s been downhill.
Going on 5 months since the will consultation we have heard nothing, zero contact, not even an email or receipt for the monies paid.
I have since called them twice to be told firstly they sent the document in the post, that old chestnut, a legal document without recorded delivery, however they will send again recorded & email me a copy, yet nothing arrived, I have called again today & low & behold they can seem to access my file but will call me back! I eagerly await the next story but for now my advice is don’t touch them with a barge pole !
For clarity this was arranged with the Blue Light Scheme & although free a further storage fee was paid.
**EDIT**
After speaking with Aleena & posting this I now have email copies & awaiting paper copies, shame it took this & my time to reach a conclusion.
Source: google.com
In July 2023, Edward P S Pickin said about Accord Legal Services Ltd
At first I would have given five stars. Making the will was easy and they were helpful. But I have been trying to alter will since the beginning of June. I phoned the office to enquire about how much to alter our wills and was told by a Young man to email my request which I did. I heard nothing. Phoned and a young lady told me she would find out and call me back, never happened.
Update from first review.
Back to five stars
Since my first review I have been contacted by head of partnership. I explained what had been going on and he looked into it. It turned out that my emails had a letter missing, instead of wills I had put will in the email. So they had not received them and they had not come back to me undelivered. Over the last couple of days he has sort out the alterations we want and sent us a draft to approve. This done he has said he will have them done first thing Monday. So yes I fully recommend the company because they were brilliant at first, and we got to the bottom of the problems getting alterations. Thank you Ed Stojanvic.
Update from first review.
Back to five stars
Since my first review I have been contacted by head of partnership. I explained what had been going on and he looked into it. It turned out that my emails had a letter missing, instead of wills I had put will in the email. So they had not received them and they had not come back to me undelivered. Over the last couple of days he has sort out the alterations we want and sent us a draft to approve. This done he has said he will have them done first thing Monday. So yes I fully recommend the company because they were brilliant at first, and we got to the bottom of the problems getting alterations. Thank you Ed Stojanvic.
Source: google.com
In July 2023, D B said about Accord Legal Services Ltd
Good service.
Be mindful it will take 8-12 weeks to receive your will.
Mine came dead-on 12 weeks.
They are a small family run business so keep that in mind.
Had the free NHS Will service.
On receipt I had to amend a few things, but within a day via email, all updates made, proof seen and agreed and next day received the updated version.
Would be 5 stars if wasn’t for the long wait, but once received, all is good. Thank you
Be mindful it will take 8-12 weeks to receive your will.
Mine came dead-on 12 weeks.
They are a small family run business so keep that in mind.
Had the free NHS Will service.
On receipt I had to amend a few things, but within a day via email, all updates made, proof seen and agreed and next day received the updated version.
Would be 5 stars if wasn’t for the long wait, but once received, all is good. Thank you
Source: google.com