T. Smith Roofing & Renovations Ltd

4.8/5 based on 32 reviews
Latest Reviews
From the First Contact Tom was very professional and always polite. The work was carried out to a high standard and in a timely manner.
thebestof.co.uk
Source: thebestof.co.uk
Tom's work ethic and professional attitude were second to none. From the start he has kept me informed, provided an honest and reasonable quote and been punctual with every visit. His team have done a very good job and been pleasant to have around. I would highly recommend and wish them well in what will be a very bright future
google.com
Source: google.com
A breath of fresh air - a company that actually does what it says it will do. From quotation to completion, a seamless process in which I was kept up to date with what was happening and to cap it all, a first class job. I cannot recommend the company enough.
Thank you Tom, keep up the good work.
thebestof.co.uk
Source: thebestof.co.uk
I cant recommend this business highly enough.
The work was outstanding. Very professional and courteous. Mobile phone is always answered promptly. Nothing is to much trouble.
Would definitely recommend to family and friends.
thebestof.co.uk
Source: thebestof.co.uk
I loved the way Tom was very professional
Listened to what I wanted and advised me what would be was best. I was so pleased with the work and all finished exactly on time as promised . I would highly recommend this company .
thebestof.co.uk
Source: thebestof.co.uk
Absolutely fantastic company, cannot fault them one bit! Always on time and did an amazing job on our flat roof, focused on every little detail. Fantastic work ethic and very hard working. Would 100% recommend.
thebestof.co.uk
Source: thebestof.co.uk
T. Smith Roofing are professional and reliable, with unrivalled expertise in the industry. Work was completed quickly and to perfection. What once was an unsightly roof, is now perfect. Nothing was too much trouble for Tom and his team! Could not recommend enough.
Simply the best.
thebestof.co.uk
Source: thebestof.co.uk
Amazing professionalism & polite staff members. Efficient & effective with the job. Would high recommend there services to everyone I know!
thebestof.co.uk
Source: thebestof.co.uk
Tom was amazing at our house renovation! Really friendly, the team worked quickly and great priced!
thebestof.co.uk
Source: thebestof.co.uk
Tom and his team are the best in the business. Genuine hard works who finish the job the highest standard. I will always use and recommend these guys. Keeping the work local really pays off with this business! Keep up the great work!
thebestof.co.uk
Source: thebestof.co.uk
Loved the service and professional workmanship. Very prompt and and excellent job carried out.
thebestof.co.uk
Source: thebestof.co.uk
Smashing company. Tom’s a great, genuine guy to deal with. Really pleased with the work they did for me. Would recommend to anyone.
thebestof.co.uk
Source: thebestof.co.uk
Amazing quality work and fantastic customer service. extremely polite, helpful and knowledgeable. they completed the work before estimated time and was done to perfection.
many thanks
thebestof.co.uk
Source: thebestof.co.uk
Wow. When you need work done no one really wants a stranger to carry it out but that’s a necessity we stomach. With T. Smith’s roofing that was not the case! I felt that I was really involved with the project; working with old friends. I couldn’t praise their work anymore, the class, efficiency and personality of the work was beyond my greatest expectations. As for Thomas he really cared for the project and was just a call away to put my mind at ease. 11/10 !!
thebestof.co.uk
Source: thebestof.co.uk
Tom was incredibly professional and spent a lot of time explaining what was best for our roof and how best to fix our problems. Clean and tidy job. Thank you!
thebestof.co.uk
Source: thebestof.co.uk
20 stars out of10! Tom is an excellent communicator, keeps you informed at all stages of what needs doing and when it is happening. His team are highly competent and pleasant. (Even the neighbours commented on this). They arrive on time, work hard and make sure things are done to a high standard - even working late into the evening on one occasion to ensure the roof was watertight when rain was forecast amd tiles hadn't yet been put on. I can't recommend them highly enough.
thebestof.co.uk
Source: thebestof.co.uk
Charged £1750 for a single days work to repair a leaking conservatory. Roof still leaks and totally disinterested in coming back to do the job properly. No way would I recommend or trust this outfit to do any type of work. Avoid at all costs, you’ll regret it if you use these as it’s just not worth the hassle or expense. Go somewhere else is my honest and personal advice.
thebestof.co.uk
Source: thebestof.co.uk

Reply from T. Smith Roofing & Renovations Ltd:
Hi Kevin, Thank you very much for taking the time to leave us a review. We would like to say we do respect and appreciate everyone's views and opinions. As discussed on our phone call conversation we do think wires maybe crossed. To start with you mentioned we worked on your conservatory, but to clarify we did not go near your conservatory. The work under taken on your property was in a completely different area. The job we carried out was to try and alleviate penetrating water coming into the cupboard next to the conservatory. As you were not present during my visit, I explained and went through everything with your wife. We came out to the property twice before we priced the job, in order to investigate and identify where the water was coming from. We had gathered due to your property being located on a steep hill, the table water rises when we get heavy volumes of water which penetrates from the landscaped area from the earth around your property, coincidently running into the property when the rain is very heavy, as we explained. We stated at the start of the job that we could only dig so far to identify where the water was getting in, and we did this successfully, finding signs of water penetration into your property. We also showed you photographs of this finding. After the job had finished, we did again clarify to your wife, due to complications of the leak you have had, we could not guarantee this leak would not occur again from a different area. It was our understanding your wife fully understood this conversation after the job had finished. Several weeks later you did contact us to say the water was still getting in however not as much as previously. We did offer to come back as complimentary to further investigate where the other area of water penetration was. However, you did reject this. If there is anything else we can help with in the future, please kindly let us know. Thanks, Tom.
Superb service, from quote to delivery a great customer experience. Tom is very attentive to the customers needs and ensures that you understand what will happen, when and is honest about the job and recommends adjustments and improvements to your request. The team on the day were on time, polite, cleaned up, and went above and beyond in the installation process. A great experience end to end, would highly recommend.
thebestof.co.uk
Source: thebestof.co.uk
Last lockdown our solid conservatory roof started to leak - it was like a waterfall into a carpeted room! We did get 3 quotes - all about the same amount to replace the roof. However, Tom Smith got the job. Nothing was too much trouble. He kept us updated on who was arriving, when, and what they would do. This was particularly important due to social distancing. The mature experienced workmen gave me every confidence in the work, which has a 10 year guarantee. It was not easy to see how the water was getting in, so until we took the roof off we did not know the extent of the problem. It was then clearly explained, and we are very pleased with the resulting new roof. Now 10 months on and even in this severe weather we are confident that we don't have to find buckets! They even ensured that the patio and garden were covered and maintained throughout the work.
I can highly recommend T Smith Roofing
thebestof.co.uk
Source: thebestof.co.uk
A very professional, courteous and excellent attitude throughout from Tom. He and his team were very efficient. The job was competitively priced. He kept us fully informed. We are very happy indeed with a job well done.
This was a roof repair job where tiles had come off. Looking good now.Services: Roof repair, Storm/wind damage roof repair
google.com
Source: google.com
Our roof was damaged in the last 2 storms causing water ingress into our bedroom. Tom assessed the damage and provided a clear plan of action along with an extremely competitive quote. Tom and his team were fantastic throughout the duration of the works and provided regular updates on progress. Would definitely recommend Tom and his team. Excellent work!
thebestof.co.uk
Source: thebestof.co.uk
After two bad winter storms, our roof was leaking. Within hours of calling, survey done, price was agreed and work scheduled. The work was completed swiftly with no fuss. Standard of workmanship was superb, customer care and attitude was excellent and the site was left clean and tidy. Would recommend to anyone.
thebestof.co.uk
Source: thebestof.co.uk
A very professional, courteous and excellent attitude throughout from Tom. He and his team were very efficient. The job was competitively priced. He kept us fully informed. We are very happy indeed with a job well done.
This was a roof repair job where tiles had come off. Looking good now.
google.com
Source: google.com
We found we had a leaking roof when our kitchen was covered in water after a storm. Tom came out that afternoon and within a week it was fixed. Very prompt service, thank you!
thebestof.co.uk
Source: thebestof.co.uk
I rang Tom yesterday with guttering problem. Within 24 hours Tom had been to see the problem and the work (including some extra work on the roof) had been completed. A thoroughly efficient and friendly service by Tom and his staff.
thebestof.co.uk
Source: thebestof.co.uk
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