We visited Chapters on Tuesday 5th February 2019 for a meal at lunchtime. The food was lovely, very comforting with freshly cooked vegetables. the service was outstanding especially Rachel as she observed I had a broken wrist and she cut my food up.
In October 2018, Paulwe G said:
If there were more stars I would have awarded more! Staff were helpful and really pleasant and the meals were hot and very tasty. First class!
In October 2018, Sue M said:
Perfect jacket potatoes with coronation chicken!!
In October 2018, Ann S said:
Always pleasant lovely atmosphere, good homely food.
In October 2018, John S said:
5 stars, very good service and food. Rhianna very welcoming - great customer service. Thanks.
In July 2018, Sandra H said:
I give five stars. Home cooked excellent food and cakes. Staff always very pleasant, polite and helpful. Extremely fair prices.
In July 2018, Susan L said:
Tasty homemade food. Freshly prepared salad. Enjoyed in an English garden. Food served with a smile.
In July 2018, Jennifer F said:
I have been visiting this coffee house for a good few years now, even before we moved to Lichfield and have always found it friendly and the food and staff excellent.
The staff are always so polite and welcoming and provide excellent customer service. They will go the 'extra mile' to help. eg. Although toasties are not on the menu, (only panninis) the chef agreed to make one for me. :) The menu caters for all tastes, from snacks to roast dinners. There is always a wonderful selection of cakes and the scones are scrummy! They cater for gluten free and vegan diets too. I enjoy sitting in the large room, overlooking the garden, but there is also the option to sit outside in the Tea garden. It is so refreshing to enjoy good food and customer service at affordable prices, which is becoming increasingly rare as our high streets are taken over by large coffee chains.
In March 2018, John & Diane R said:
Staff really pleasant and good at their work. Nina on the till in particular is excellent at her work. Young workers are fun of smiles. Coffee and scones lovely (nice atmosphere.)
In March 2018, Shirley G said:
Clean, welcoming, reasonable prices, comfortable and efficient service.
In March 2018, Eddie A said:
I really love this coffee shop. The best place by far in Lichfield. Would be even better if they had more vegan options. xx
In March 2018, Julie C said:
What a find! Lovely coffee, very friendly staff. No radio!! Peaceful place to meet up with friends and a gorgeous view.
In March 2018, Tim G said:
Excellent service (even from Chris.) Excellent fresh food served in a warm friendly atmosphere. Definitely worth a visit.
In March 2018, Diane G said:
Always excellent service and excellent friendly staff. Cannot fault anything.
In March 2018, Fiona A said:
Excellent 'hearty' home-made food. Always freshly prepared, served in welcoming, relaxing dining rooms and surroundings.
In March 2018, David C said:
Great food, keen prices and excellent service. Highly rated within the community.
In March 2018, Nadia B said:
The reception received was welcoming, the staff are very helpful. The miasma of the cafe is warm and spacious, the hygiene is very good. The toilets are very clean and waiting time is just right not to long and staff check upon us regularly to see how we are.
In March 2018, Phil C said:
Good quality food and drink in a very pleasant setting. The only downside was the toasted tea cakes only being available at breakfast.
In March 2018, Jacqui L said:
The food is always lovely and fresh, hot food is very hot. Good choice and very tasty.
In March 2018, Liz O said:
Always excellent service. Staff very friendly and welcoming, lovely atmosphere.
In March 2018, Joaspehine L said:
Lovely peaceful place to have coffee-or rest - Full makes for service.
In March 2018, Carole G said:
We find Chapters a very relaxing place to come, all staff are always cheerful and help in any way possible. Had a meal for 24 in the garden room and service was great, food was amazing and a delight to be there. Thank you.