Chapters – The Café in The Close

4.9/5 based on 48 reviews
Latest Reviews
We visited Chapters on Tuesday 5th February 2019 for a meal at lunchtime. The food was lovely, very comforting with freshly cooked vegetables. the service was outstanding especially Rachel as she observed I had a broken wrist and she cut my food up.
If there were more stars I would have awarded more! Staff were helpful and really pleasant and the meals were hot and very tasty. First class!
Perfect jacket potatoes with coronation chicken!!
Always pleasant lovely atmosphere, good homely food.
5 stars, very good service and food. Rhianna very welcoming - great customer service. Thanks.
I give five stars. Home cooked excellent food and cakes. Staff always very pleasant, polite and helpful. Extremely fair prices.
Tasty homemade food. Freshly prepared salad. Enjoyed in an English garden. Food served with a smile.
I have been visiting this coffee house for a good few years now, even before we moved to Lichfield and have always found it friendly and the food and staff excellent.
The staff are always so polite and welcoming and provide excellent customer service. They will go the 'extra mile' to help. eg. Although toasties are not on the menu, (only panninis) the chef agreed to make one for me. :) The menu caters for all tastes, from snacks to roast dinners. There is always a wonderful selection of cakes and the scones are scrummy! They cater for gluten free and vegan diets too. I enjoy sitting in the large room, overlooking the garden, but there is also the option to sit outside in the Tea garden. It is so refreshing to enjoy good food and customer service at affordable prices, which is becoming increasingly rare as our high streets are taken over by large coffee chains.
Staff really pleasant and good at their work. Nina on the till in particular is excellent at her work. Young workers are fun of smiles. Coffee and scones lovely (nice atmosphere.)
Clean, welcoming, reasonable prices, comfortable and efficient service.
I really love this coffee shop. The best place by far in Lichfield. Would be even better if they had more vegan options. xx
What a find! Lovely coffee, very friendly staff. No radio!! Peaceful place to meet up with friends and a gorgeous view.
Excellent service (even from Chris.) Excellent fresh food served in a warm friendly atmosphere. Definitely worth a visit.
Always excellent service and excellent friendly staff. Cannot fault anything.
Excellent 'hearty' home-made food. Always freshly prepared, served in welcoming, relaxing dining rooms and surroundings.
Great food, keen prices and excellent service. Highly rated within the community.
The reception received was welcoming, the staff are very helpful. The miasma of the cafe is warm and spacious, the hygiene is very good. The toilets are very clean and waiting time is just right not to long and staff check upon us regularly to see how we are.
Good quality food and drink in a very pleasant setting. The only downside was the toasted tea cakes only being available at breakfast.
The food is always lovely and fresh, hot food is very hot. Good choice and very tasty.
Always excellent service. Staff very friendly and welcoming, lovely atmosphere.
Lovely peaceful place to have coffee-or rest - Full makes for service.
We find Chapters a very relaxing place to come, all staff are always cheerful and help in any way possible. Had a meal for 24 in the garden room and service was great, food was amazing and a delight to be there. Thank you.
Chapters is a quaint cafe in a great location (right next to Lichfield Cathedral!) It's great for anyone who's just done their fair share of sightseeing and want a drink and some food.
Excellent food. Hot is hot!! Lovely service swift and always willing to be helpful in order that you enjoy whatever you have. Excellent.
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In October 2018
Olivia said

I think that Lis is a very good case because I have been coming here since I was a baby and I don't remember a single mistake ever. Olivia aged 8