Local Reviews
In January 2024, Steve Davies said about Kettering Park Hotel
*Update*
Following our visit and feedback I received an email from the GM offering us an apology and an explanation to the issue. He also offered us either refund or another opportunity for us to experience the package again, as guests of himself, which we happily accepted.
I'm happy to say the room heating issue had been resolved and we enjoyed a wonderful return visit.
I have amended my rating.
I was really disappointed with our most recent visit. It was an overnight anniversary treat with my wife and we were looking forward to a cosy night away. For all the positives the park hotel has to offer. If the bedrooms and corridors have no heating, then unfortunately, in December that is an issue. Wearing a coat and hoodie to enjoy an in room drink is not what I envisaged The housekeeper was very understanding and provided an extra quilt and a small fan heater. This didn't help in the bathroom, so skipped the morning shower.
I'm really disappointed that a hotel of this didn't advise us of this issue beforehand. Yes we may have made alternative plans, but at least we could return when the problem is sorted. For 5he money I spent, it has left me feeling very deflated and means my previous positive review is left redundant 😟
Following our visit and feedback I received an email from the GM offering us an apology and an explanation to the issue. He also offered us either refund or another opportunity for us to experience the package again, as guests of himself, which we happily accepted.
I'm happy to say the room heating issue had been resolved and we enjoyed a wonderful return visit.
I have amended my rating.
I was really disappointed with our most recent visit. It was an overnight anniversary treat with my wife and we were looking forward to a cosy night away. For all the positives the park hotel has to offer. If the bedrooms and corridors have no heating, then unfortunately, in December that is an issue. Wearing a coat and hoodie to enjoy an in room drink is not what I envisaged The housekeeper was very understanding and provided an extra quilt and a small fan heater. This didn't help in the bathroom, so skipped the morning shower.
I'm really disappointed that a hotel of this didn't advise us of this issue beforehand. Yes we may have made alternative plans, but at least we could return when the problem is sorted. For 5he money I spent, it has left me feeling very deflated and means my previous positive review is left redundant 😟
Source: google.com
In January 2024, Frederick Bolinski said about Kettering Park Hotel
Member for five years, great spa
Source: google.com
In January 2024, Norman Bristow said about Kettering Park Hotel
I use the hotel as my Rotary club meet there.
Food is nice, staff are wonderful, very friendly and efficient.
Food is nice, staff are wonderful, very friendly and efficient.
Source: google.com
In January 2024, Daniel Jagoda-Souch said about Kettering Park Hotel
Our stay here was lovely, we came for our anniversary and although the staff were not aware they were incredibly kind, attentive and enthusiastic. The room was clean and spacious with a very comfy bed, the spa was very nice to although I didn't get to try any treatments. The food was also amazing, we have one evening meal, an afternoon tea and two breakfasts and wasn't disappointed at any point.
Source: google.com
In January 2024, cora F said about Kettering Park Hotel
Stayed here for one night and the service was brilliant. The room was immaculate, very spacious, lovely showers, and had everything we needed e.g iron, hair dryer. All staff were incredibly kind and made our experience even better. Gowns and slippers were provided for the spa, which was very enjoyable. Could not fault at all, definitely recommend & will be returning :)
Source: google.com
In January 2024, Simone Nina said about Kettering Park Hotel
A lovely hotel for our first anniversary with lovely little touches in the room and around the hotel. The dinner and breakfast were both amazing and I'm a proper food snob.
Source: google.com
In January 2024, Lolly said about Kettering Park Hotel
I stayed here with my husband and we had a wonderful stay. We loved the spa and the breakfast. Bedroom was very comfy and Laura on the desk was very helpful and lovely. Looked a nice place to get married also. Would highly recommend.
Source: google.com
In January 2024, Hubert Kaczmarek said about Kettering Park Hotel
Carpark is not guarded, which means it is risky to leave anything in the car. Fair enough.
Source: google.com
In January 2024, sarah jane said about Kettering Park Hotel
Our room which was a signature room the shower was’nt very hot , there was a broken skirting board and the bed was so uncomfortable we’ve both got sore backs this morning . We also had no TV it wasn’t working in our room .
The Spa situation wasn’t good it was full of members and we had paid for an early checkin to be able to use the spa when it was jammed pack the whole time . When we did get to use the jacuzzi it was cold and complaints were made . The steam room didn’t have much steam and was really dirty and not clean . This was hardly a spa hotel break .
The only good thing was the breakfast we had this morning and staff were polite . But this was for a birthday treat and really wasn’t what we was expecting from the advertised deal on your site. This wasn’t a relaxing spa hotel at all . We were very disappointed .
The Spa situation wasn’t good it was full of members and we had paid for an early checkin to be able to use the spa when it was jammed pack the whole time . When we did get to use the jacuzzi it was cold and complaints were made . The steam room didn’t have much steam and was really dirty and not clean . This was hardly a spa hotel break .
The only good thing was the breakfast we had this morning and staff were polite . But this was for a birthday treat and really wasn’t what we was expecting from the advertised deal on your site. This wasn’t a relaxing spa hotel at all . We were very disappointed .
Source: google.com
In January 2024, Simon Head said about Kettering Park Hotel
Stayed for 2 nights and we were really impressed with this hotel. It is well maintained and equipped with very friendly and attentive staff. The food was excellent and we had a lovely stay.
100% we would stay again. What a gem!
100% we would stay again. What a gem!
Source: google.com