Richard is a complete pro at what he does, and listens carefully to your preferences before making excellent suggestions. I've had a bad habit of never swapping my contact lenses for my glasses even when tired, but now that I have a pair this comfortable I actually do! Thanks Richard - would happily recommend you to anyone.
Having known Richard for many many years way back when he lived in Cornwall, both my wife and myself have had glasses from him over this long period and have never ever had a problem. He is very meticulous regarding details of fit and suitability, and on top of all this the prices are so reasonable for the very best product. I would recommend Richard to anyone.
I want to give a massive shout out to EYEMASTERS LTD (eyemasters.co.uk ) aka Richard Smith who is a valued member of one of my networking groups ‘The Marsh Network’ with Terry Botfield
He has an eye 👁️ (excuse the pun) for faces and what works with those faces! 👓
I visited his studio yesterday and picked up my new eye accessory
His customer service style is exemplary. He spends as much time & care with you as you want and ensures that you are 150% happy with your purchase as it is going to last you a long time.
I like to think that my customer service standard at least matches his as I would like my customers to speak of me with the level of enthusiasm that I speak of him.
If you are looking to replace your eye candy then look no further than giving this chap a call and a visit. For some it might be a little trip as I visited him from Bedford, however I can assure you it is worth every moment and you can always tie it in with a break down in the beautiful garden of England.
What’s not to like and as these are going to be part of you for many years it’s worth getting it right!
I have never before walked out with a new pair of glasses that fit perfectly and need no further adjustments – this in itself sets him apart from the crowd amongst many other attributes.
His studio is amazing so check him out online and get in touch with him for a chat.
No he did not pay me, bribe me or even know that I am doing this!
Eyemasters has a fantastic range of beautiful frames and you are not rushed in to making a decision, it is all very friendly and helpful.
I have had several compliments on my new glasses.
I would have no hesitation in recommending Eyemasters.
I took my parents to Richard to get new glasses as I wanted to ensure they got good quality lenses, great advice, and they also wanted something different to the usual frames on the high street. As usual, Richard didn't disappoint. He spent lots of time with them, giving excellent advice and they both have glasses they love and are extremely happy with them. Richard provides outstanding service and his prices are very reasonable. I would never hesitate in recommending Richard to anyone.
When I see Richard for my new prescription and new glasses I know that I will receive amazing customer service, attention to detail and an excellent product. When I first had my varifocals (from another source) I was told that they took some getting used to because of the range of vision in the lens. My most recent varifocals came from Richard - he told me that because of the way the lenses were ground, I would have no problem. I put them on - no problem.
Richard provides a superb product at a good price and he's always a joy to visit in his Studio. I have no hesitation in recommending his service.
We’ve used Richard Smith at Eyemasters on several occasions over the past few years and his service is second to none - even managing to get glasses repaired and some new sets ordered during the first lockdown. Highly recommended!
Fantastic service again from Richard at Eyemasters.
I describe a problem, and he provides a perfect solution.
This time he provided varifocal Drivewear to allow me to be able to read the dashboard whilst driving - quite useful really!
They make driving comfortable, and even seem to help at night with oncoming bright lights, thought they weren't sold for that purpose.
Richard is knowledgeable patient, and offers some very distinctive frames for those who want something a little different whilst also having 'regular' frames for when they are more appropriate.
Highly recommended - I will be back!
When I needed varifocals for the first time recently, I went to Eyemasters. Richard took time to help me get the right frames, making suggestions about colour and shape, and making sure they would fit me. I appreciated the honest, personal touch he provided and the huge choice he could offer. I shall certainly buy another pair from Eyemasters soon.
Excellent range of frames and a real personal service. Richard chose a frame that I would never have picked up, but it worked for me, vey different, but I was very happy with them and more importantly so was my wife! Will definitely use again.
If you are looking for that confidence that comes with having glasses that you love and that reflect your personality, then look no further than Richard Smith at Eyemasters. Impeccable advice and service from the guru of eye furniture. Unmatchable.
In April 2021, Philip Woodford said:
In a world of sameness, Richard's 'eye for style' is almost subversive as he expertly guided me to the most attractive pair of specs I've ever had, and the compliments I get about them only confirm what men of taste we both are!
Richard is knowledgeable, practical and genuinely wants you to get the best from your specs including looking great when wearing them. He takes the time to understand what you are looking for and why so he can guide you in the right direction. The sunglasses I recently purchased from him have made such a difference to me already as they really do protect my eyes so they feel more relaxed. I also feel great wearing them. Thank you Richard!
I saw Richard several months ago and bought two pairs of glasses; one of which was for computer use and reading, the other my 'usual' varifocal lens. I have worn varifocals for years but was interested in Ricahrd's suggestion that I try a seperate pair for computer work or reading. Like many others I am working from home so much more and my eyes and neck (from looking up and down) were feeling tired and stressed. NEVER will I go back to using varifocals for computer work or even for reading my book. These glasses are so valuable, I forget to take them to work once and I really noticed the difference by the end of the day. I cannot over state what a difference these glasses has made to me; I'm so grateful to Richard for his suggestion. It works!
My new computer glasses have reduced my feelings of "tired eyes" and made working far more comfortable. Richard gives great advice and stocks lots of interesting and individual frames not available elsewhere.
In March 2021, Alan N said:
This is the second time round for me. Richard offers a truly unique service, no pressure just good, practical advice. Having only required reading glasses in the past, it was time to find a pair to wear full time. I ended up walking out the door, having chosen a nice designer pair at a very reasonable price. I have had some very positive feedback from my friends and work colleagues which has boosted my confidence no end.
I also treated myself to a pair of reading glasses which fit so much better than the high St brands.
Shop local and support a true specialist!
In March 2021, Zoe Oliver said:
Great service! Richard has a deep knowledge of and enthusiasm for his discipline. He also stocks some lovely frames which you won't find in the average high street shop. My new glasses have made working at the computer far more comfortable for me and I am no longer getting the eye strain I used to suffer with.
Great service from Richard as usual - he always seems to go the extra mile. This time it's computer-use specs which really do make everything clearer on-screen and are a lot less taxing on the eyes what with all the extra screen time some of us are doing these days. This is my third pair of glasses from Richard, which include drive wear, vari-focal rimless and this new addition. I dare say I'll be back for more.
In March 2021, martin d said:
Just brought the 5th pair of glasses from Richard at Eyemasters, impeccable service, superb glasses as always, I would never go elsewhere.
Fantastic service as always, I decided to go rimless this time and as usual brilliant quality, reasonable price and exceptional customer service. Definately recommend Richard at Eyemasters for all your spectacle requirements and would not go anywhere else.
Simply brilliant! I struggled with an unsightly narrow set of frames working on my laptop all day. Viewing the keyboard and then the screen always necessitated changing looking through my frames or not . Now I have a funky looking eye wear, which not only matches my personality, but which makes my computer work much easier!
No more eye strain and getting tired eyes... :-)
Excellent service and an impressive collection of frames
In February 2021, martin d said:
Just purchased another pair of specs through Richard at Eyemasters and they deliver again, I can’t believe the years I was putting up with the high street version, if you want custom glasses that are top class Eyemasters is where you should be, great service again, also picking the wife’s up Saturday, couldn’t be happier
BEFORE THE SUN GETS THE BETTER OF YOUR EYES... 31/03/2021
So many people wait until the sun is high in the sky before thinking of sunglasses, which is rather missing the point. Low winter sun can be trying, especially in the car on a wet road, but there are many...