This was the best experience I've had buying a new car. Right from the start, thinking about a VW Golf to buying one. I was made to feel special throughout the whole procedure. Any query was answered, thorough explanation of car before purchase and when picking up new car. Handover of car was something else. Wow - is all I can say. Definitely recommend and would buy from Inchcape again.
In November 2016, Steve Duncan said:
Its not easy to let go of a lot of money to just spend on a car, but having looked at a car we were keen on and the time spent with us at the dealers we felt confident we got what we wanted. Tom (O'Brien) spent 4 days talking to us, answering all our questions and providing all details relating to the car and finances before we bought the car. His patience and support made it easy to decide that we were buying from the right dealership. Not once was he over powering to ensure a sale and it was for that reason I felt comfortable and relaxed to make the right choice. It is for that reason I have given this review a 5 star rating as it is well deserved.
In November 2016, David Carson said:
This is a great new facility, clean, light and airy. The staff are always pleasant and helpful. My previous Golf was serviced here and I've just purchased a new one which I am very happy with.
In November 2016, Mike Bishop said:
We have just purchased a secondhand 'Up' which was prepared to a very high standard. Our overall experience of Inchcape Exeter started with the impressive new showroom and the friendliness of James the salesman who dealt with us. He knew the product inside out and nothing was too much trouble from start to finish. The experience was excellent and we would have no qualms in recommending Inchcape Exeter to any prospective car buyer.
In November 2016, Jane Gardner said:
Very happy with the salesman who answered all our questions, explained the options available, attention to detail when we picked up our new car was very good
In October 2016, Steve Down said:
Smooth from initial phone call to arrange a service through to vehicle collection. Polo courtesy car was provided and performed well. Looked after and kept informed of progress during the day by Amy and also spent some time with Scott in sales discussing a potential car replacement. Well organised dealership with a customer focus.
In October 2016, Gerry Kelly said:
Pleasant helpful staff. Personal staff member was helpful. giving great advice, answered all my questions clearly and succinctly, and nothing seemed a problem to him. When collecting my new car he had went out of his way to have it in good order, well presented and done up as a presentation. He also made clear it would be no problem to contact him anytime if I met with and difficulties in using the car, Would recommend Inchcape to friends and relatives in the future
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