The Personal Agent - Estate Agents

4.9/5 based on 2026 reviews
Latest Reviews
We were impressed from the start by the professional manner of George, manager at the Banstead branch, and our decision to go with The Personal Agent over and above other agencies, was an easy one.
We were given very good advice surrounding the marketing of our property which sold extremely quickly. George and the rest of the staff then regularly kept us up to date on progression right up to the point of completion.
We have been extremely satisfied with the service we have received and would definitely recommend The Personal Agent if you are looking for a reliable and professional estate agency.
trustpilot.com
Source: trustpilot.com
Adam has been incredibly helpful. Always super quick at replying and has just made the house hunting process so much easier for me!
google.com
Source: google.com
We engaged the Personal Agent to sell our property. We received a first class service from Sarah, Richard, Morgan, Chris and team and would highly recommend them.
google.com
Source: google.com
Both Chris and Ronnie are very responsive and clear in their communications. Everything we have done with the team at Personal Agent has been professional and smooth. So far, the tenants they have helped secure have been happy with the service they received from PA and they have proved to be good tenants for us.
trustpilot.com
Source: trustpilot.com
Chris, in the Lettings department, was most helpful with my tenancy application. From start to finish, he is quick to answer queries, explained the process clearly and kept me informed throughout, from making my offer all the way to key collection.
trustpilot.com
Source: trustpilot.com
We have now moved into our home in which we purchased through the personal agent. And sold our property through too!
From the start the personal agent we’re always very good, fair and efficient.
The photos and videos of our house we sold with them were very good standard and made our house look great!
We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off.
The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children!
And for the purchase of our new home only took 2 months from putting the bid in, to completing !
Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful
trustpilot.com
Source: trustpilot.com
We have now moved into our home in which we purchased through the personal agent. And sold our property through too!
From the start the personal agent we’re always very good, fair and efficient.
The photos and videos of our house we sold with them were very good standard and made our house look great!
We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off.
The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children!
And for the purchase of our new home only took 2 months from putting the bid in, to completing !
Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful
google.com
Source: google.com
We got the keys today to our new home and we can't recommend the Personal Agent highly enough. We felt we got to know staff really well throughout our buying journey - Morgan and Adam were super helpful finding properties that 'ticked the boxes' for our criteria, always knowledgeable with our questions, and really supportive through the ups and downs of finding a place to buy. Really felt that it was a team effort in helping us find a home! Sarah was a superstar when it came to sales progression, preserving my sanity on many an occasion! Communication with the entire team was always clear, prompt and attentive. We wouldn't hesitate to use the Personal Agent in the future in either buying or selling our home. Thank you to everyone in the team - you all do an amazing job!
google.com
Source: google.com
Excellent service.. very professional and efficient
Key for me was the great communication essential when selling a property
trustpilot.com
Source: trustpilot.com
I am happy with the service provided! Chris was very helpful during the Letting process and managed our application in a quick, professional manner.
google.com
Source: google.com
Just a little thank you to Chris for all of his help throughout our moving process. Very supportive, professional and very quick with responding. Highly recommend The Personal Agent!! Well done Chris!
trustpilot.com
Source: trustpilot.com
We've been working with Personal Agent Lettings for nearly 10 years. They do a great job. Both on the letting side and property management. Special mention to Kate Murphy who is efficient and totally reliable. She always delivers.
google.com
Source: google.com
We are very happy with the excellent service the Personal Agent provided to help us sell our house. Richard, the Director, knows the local property market very well. We took confidence from his market expertise and also importantly from his honest, transparent approach. The marketing material, including the photographs and the video (which featured RIchard) was done impeccably, exceeding our (already high) expectations. Adam from the sales team organized the open day, ran the viewings and the subsequent bidding process very efficiently, and provided good advice for us regarding the bids and the buyers, which we took on board when deciding which offer to accept. Adam then followed up during the conveyancing process until exchange/completion. We were very happy with the price we achieved, with the buyer the Personal Agent found for us to take over our former home, and with our choice to go for the Personal Agent. Well done guys!
trustpilot.com
Source: trustpilot.com
We are very happy with the excellent service the Personal Agent provided to help us sell our house. Richard, the Director, knows the local property market very well. We took confidence from his market expertise and also importantly from his honest, transparent approach. The marketing material, including the photographs and the video (which featured RIchard) was done impeccably, exceeding our (already high) expectations. Adam from the sales team organized the open day, ran the viewings and the subsequent bidding process very efficiently, and provided good advice for us regarding the bids and the buyers, which we took on board when deciding which offer to accept. Adam then followed up during the conveyancing process until exchange/completion. We were very happy with the price we achieved, with the buyer the Personal Agent found for us to take over our former home, and with our choice to go for the Personal Agent. Well done guys!
google.com
Source: google.com
The Personal Agent assisted in finding my current dwelling 🏠.
They're really professional, responsive and above all friendly. They addressed my queries throughout the whole process and until I moved into the property, and even thereafter.
I would hugely recommend them to anyone looking for a property in the market and I would like to thank Chris for his support.
It has been a great experience working with The Personal Agent.
Regards,
Aurelien
trustpilot.com
Source: trustpilot.com
Chris was Very helpful :)
trustpilot.com
Source: trustpilot.com
Completed on the Sale of my property today, very happy with the service received from the Personal Agent Team. Ray in particular helped so much in the process, thanks all. Great Job!!
trustpilot.com
Source: trustpilot.com
We had a very good experience with The Personal Agent, Stoneleigh. Paul kept us informed throughout and the whole process from beginning to end was handled in a professional and courteous manner. Paul shone through on 'exchange' day when things started looking a bit wobbly due to various reasons at the top of the chain, but all worked out well in the end. We have no hesitation in recommending The Personal Agent to others.
trustpilot.com
Source: trustpilot.com
Simply outstanding from start to finish. A totally professional service with a 'personal' touch. Excellent marketing, great communication, from the whole team from sales to progression. Always up to speed. This is the second time I've used them for sales...would not hesitate to use them again. Thanks to Joe, Adam and Sarah!
trustpilot.com
Source: trustpilot.com
It has been a real pleasure using the Personal Agent to sell my late father's property. In what has been a difficult situation, they made it smooth sailing and stress free. They are quick to answer enquiries along the whole process and not just at the beginning. Thank you Personal Agent, we wouldn’t hesitate to use you again.
google.com
Source: google.com
We have rented our flat through Personal Agent and have found them extremely easy to work with. Very quick to answer emails and questions and helpful with a sometimes confusing process.
Thank you Chris, Bradley, Michelle, Ronnie to name but a few!
trustpilot.com
Source: trustpilot.com
The Personal Agent did a great job selling our house. It was quick, they kept us informed what was happening, were always very professional and just really nice to deal with
trustpilot.com
Source: trustpilot.com
Very straightforward and pleasant experience with the Personal Agent. Thanks to Bradley Snape for arranging a same day viewing and the super quick communications. Highly recommended!
google.com
Source: google.com
Chris has been amazing with his advice and assistance throughout our purchase journey.
His knowledge and expertise is second to none. Thanks Chris
google.com
Source: google.com
A great service from Chris and Bradley, no hesitation in recommending them or The Personal Agent. They stuck to their word and promises and kept me updated at all times.
trustpilot.com
Source: trustpilot.com
Displaying page 26 of 82
Latest Reviews
Latest News & Updates

Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

The Personal Agent are pleased to present this 3 bed semi in peaceful location in Tadworth Read article
thebestof Awards
Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area