Federation of Small Businesses

4.8/5 based on 370 reviews
Latest Reviews
Why I joined FSB.

I had an issue with Cornwall Council charging me for parking space during the lockdown of 2020 and 2021. The Town Clerk of Looe gave me the name of Ann Vandermeulen, FSB Cornwall Development Manager.

I contacted Ann who took up my case with Cornwall Council. She wrote letters, attended meetings and challenged the Council on several occasions. At this stage I was not a member of FSB but Ann put 100% effort into challenging the Cornwall Council decision to charge even though we were in an enforced lockdown and consequently had no guests who could use the spaces. Unfortunately she was not able to persuade the Council to back down.

I was so impressed by her effort that I began to look more closely at FSB and I was amazed at the options they offer their members. I thought if this is the service and attention given to a non-member then becoming a member is a no brainer. I just wish I had joined earlier!

Colin Clements TOBH Looe.
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Being a member of FSB for many years has always felt like being part of a larger family and discussions about things and business issues were always followed with interest and supportive actions. Communication is the key to solve most problems especially in business and FSB gives a great opportunity for such discussions anytime is asked or made aware. Also very effective on connecting people and different communities facing similar situations.
In this last year of Pandemic it has proved also very supportive and helpful in every way possible.
Thank you and let’s hope we will restart our business venture together as strong as we were before the Pandemic.
Bottega Prelibato
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I really value being a member of FSB for the networking, support and also how they lobby Government about small businesses. This has been particularly important during the pandemic. This has been the most challenging year of my business life so I rely on my connections with FSB. I have even been able to give business to fellow FSB members. Keep doing what you do FSB!!
trustpilot.com
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The information was provided in a very professional manner. It is just such a shame that it was about dealing with the business disaster of leaving the EU. A bit like a calm 'life boats this way' guide on the Titanic.
trustpilot.com
Source: trustpilot.com
Thank you for the support you have given me as a small business. I especially want to thank Lee Osborne who is always at the end of the phone or email.
The FSB is excellent value for money and I will always recommend you to others
Thanks - Amy @Nomad HR and Recruitment
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Great First meeting at FSB North Wales, friendly and interesting group who were happy to support others
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Excellent organisation for SMEs
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Brilliant organisation, with a supportive group of people at my local level and brilliant networking events.
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FSB has been so useful with up to date information and relevant webinars, as well as the legal and other support which is part of the membership
trustpilot.com
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We joined FSB in December 2020 purely for their free legal advice. We had an extremely stressful experience with a new member of staff which meant we had to speak to a solicitor most days over two weeks. They gave good advice and were able to reassure us that we were doing the right thing. I've used their site for various HR related things since December and find their e-newsletters useful. Couldn't fault our experience so far. Thank you!
trustpilot.com
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It was our Greater Birmingham Chamber of Commerce (GBCC) who recommended that we join the FSB as we are a relatively "small" company but cover a very large area. The Development Manager at FSB has been invaluable with his advice, help and assistance with our business queries...thank you! Whenever we see their stand at a Trade Expo or Fair we introduce ourselves and again thank them for their assistance.
trustpilot.com
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I joined FSB in 2019 when I launched my business, First Aid Training GB. I didn't know what to expect, having never run a business before. The FSB have been really helpful, providing support, knowledge and a fantastic networking schedule that actually works. Plus, their own insurance provider offers good value. I would recommend all SMEs to join FSB.
trustpilot.com
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Loved this presentation! This is an incredibly important subject and I applaud the FSB for supporting this ideology. The speakers were both inspiring and informative. I wish there had been more time for questions at the end. I have about a million questions for Mr. Richer.
trustpilot.com
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Valuable help and interesting webinars
trustpilot.com
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Great Meeting today, fantastic way to network and generate new business. I always find the meetings informative and energising, just what you need when you spend a lot of your time working on your own. Gives you a real boost!
trustpilot.com
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The support provided by the FSB has been invaluable to our small business! From the advice and guidance we can access online to queries we have had for the legal helpline the FSB is always our go to and 99% of the time we don't need to go anywhere else.
The regular updates we receive from them are never too regular to get annoying and nearly always contain something that we didn't know we wanted to be aware of!
We would highly recommend membership to any small business and certainly wouldn't be without it ourselves.
Thank you FSB for everything you do!!
trustpilot.com
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I have always found FSB helpful when needing help with employee law. They are always my first port of call when reviewing utilities.
trustpilot.com
Source: trustpilot.com
I have only been a member for just under a year, but I shall renew my membership. Although I haven't managed to take advantage of all the services offered, I have felt great support and have informed anyone who listens, how wonderful FSB membership is. Thankyou very much.
trustpilot.com
Source: trustpilot.com
I’ve been a member of the FSB Northern Ireland for roughly 2 years now and I have to say they have been hugely supportive, particularly during the pandemic. They have a fantastic website which is an excellent resource and hugely engaging networking meetings. Keep it up!
trustpilot.com
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This was a really informative presentation, and exactly what I needed as I have just set up a company. The content, pace and tone was just right, and it was great to have lots of tools and ideas to get my business planning and strategies off to a flying start!
trustpilot.com
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My first FSB webinar and it was a success!

I found the speaker informative and inspiring, giving me ideas to implement in my own business.
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As a very small business, sole trader in retail, I have found the support of the FSB really useful and I always feel like someone has my back. As a sole trader I am very much alone but I can always turn to the FSB for advice and assistance. They have helped me with advice on several occasions and I find them all very amiable. Something I always worry about is a audit from HMRC but I know they are there to assist should it be needed. I know they campaign for all of us and that's also a massive reassurance.
trustpilot.com
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I have been a member for 27 years, and throughout that time, have found there services extremely helpful to a small business. The legal team are excellent, and having left the insurance services three years ago have just renewed with the FSB Insurance service. Easy to do and set up by two men who have worked alongside small business for many years. Thank you.
trustpilot.com
Source: trustpilot.com
Joined the FSB webinar on 4th February 2021 regarding the Supreme Court Judgement on Business Interruption insurance. Very good speakers and content. Now feel better equipped to follow this through with our Insurance Company. Also will look to get a quotation from the Insurance Team at FSB moving forwards. Thank you
trustpilot.com
Source: trustpilot.com
FSB is really an excellent support especially when starting out on your own - as I did, 18 months ago.
The networking is really useful, along with webinars and advise from the team as well as the website.
I would recommend to SMEs in all industries.
trustpilot.com
Source: trustpilot.com
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