Federation of Small Businesses
Latest Reviews
I have been a member of the FSB since 2008 and until the last couple of weeks, I had little idea of the resources that are available for business owners. I have recently been in need of professional advice over a personal tax issue and although I did find most HMRC staff polite (when I finally got through), they were not able to provide me with the guidance I needed. I contacted FSB thinking that they may not be able to help but within a few hours, I was speaking with tax experts who were able to at least help me to answer some of the questions I had and point me in the right direction. I was truly surprised and highly grateful as trying to deal with issues such as tax can be challenging without the necessary know-how. I have since spent some time searching the FSB website and found even more useful resources such as webinars and a countless number of articles covering a wide spectrum of business-related subjects. I cannot recommend FSB highly enough.
Source: trustpilot.com
I have recently accessed FSB care to support me with a back problem. The nurse I dealt with was just superb, pulling out all the stops so that I could use my practitioner of choice.
What a fabulous benefit along with all the other benefits we get from a great membership package.
What a fabulous benefit along with all the other benefits we get from a great membership package.
Source: trustpilot.com
I recently accessed bereavement counselling and found the telephone and email support I was given to be very supportive and sensitive. My needs were very specific and time was taken to find the right counsellor for me. It was much appreciated at a very difficult time.
Source: trustpilot.com
I recently joined the FSB & had my welcome call with Charlotte yesterday...
Charlotte was very knowledgable & helpful - and full of enthusiasm for all that FSB offers - really look forward to working with you guys into the future!
Charlotte was very knowledgable & helpful - and full of enthusiasm for all that FSB offers - really look forward to working with you guys into the future!
Source: trustpilot.com
I received a welcome call to the FSB from Charlotte. She was very thorough, engaging and enthusiastic. A good start to my membership.
Source: trustpilot.com
I would happily recommend membership of the FSB, we've used different aspects of their services over the years from template policies to attending the self-care webinars, so even just using those 2 services we feel we get value for money.
However, at a refresher session on member benefits with the lovely Ness, we soon learned we are only using a tiny fraction of the services they offer - as well as the legal hub services, they also offer discounts on insurance and broadband services and currently have over 600 training courses to choose from too as well as lots of other benefits. If you've not checked in and assessed your membership services for a while then I'd recommend you do, you too could be missing out on so much!
However, at a refresher session on member benefits with the lovely Ness, we soon learned we are only using a tiny fraction of the services they offer - as well as the legal hub services, they also offer discounts on insurance and broadband services and currently have over 600 training courses to choose from too as well as lots of other benefits. If you've not checked in and assessed your membership services for a while then I'd recommend you do, you too could be missing out on so much!
Source: trustpilot.com
Martin did a great job. I was on the fence at the beginning of the call, but his calm demeanour and detailed explanation made me feel secure and in good hands. Thank you again
Source: trustpilot.com
Justin was very helpful on the welcome call, great package of benefits, very useful for any small business.
Source: trustpilot.com
Had an introductory chat with Justin Yates at the FSB (SWest) to explain what they provide as part of the membership. Very useful, very clear, and worth the time, even though I was busy.
Source: trustpilot.com
November 2022, I joined the FSB and was given a welcome visit by Charlotte Dyson-Lee. She was a bright and delightful woman to talk to, provided a thorough and interesting welcome visit to the FSB.
I would gladly recommend the FSB to any new businesses starting out and if Charlotte is the one introducing you to the organisation, you are in very confident and capable hands.
I would gladly recommend the FSB to any new businesses starting out and if Charlotte is the one introducing you to the organisation, you are in very confident and capable hands.
Source: trustpilot.com
Charlotte was great at explaining the benefits of FSB and all it has to offer which is far more than I realised.
Well worth joining and having a chat.
Charlotte was really friendly and professional.
Well worth joining and having a chat.
Charlotte was really friendly and professional.
Source: trustpilot.com
I have just completed an online tour of FSB's website with Charlotte Dyson - Lee who was very patient with my sluggish broadband and slowness to find various items, but I have now a very good idea of what the organisation offers which is very helpful - thank you Charlotte.... it is an impressive support and very well facilitated which I will certainly be exploring in relation to issues affecting my business as and when the needs arise.
Source: trustpilot.com
Very helpful, thorough and professional.
Source: trustpilot.com
This was my first time at this group today (Yorkshire and Humber networking) The group were very friendly and real. The meeting was well run by Paula Gouldthorpe and i made some good connections. I find the fsb online net working really good for meeting new people and business.
Source: trustpilot.com
I would highly recommend any small business joins FSB. I have been well supported over the years – from guidance from their accounts team to their legal department to their care hub. It helps to have a specialised sounding board on hand, with the peace of mind this brings.
Source: trustpilot.com
I had an introductory call with Martin Gibb who was incredibly helpful and an absolute delight to chat with. He patiently helped me navigate my way around the website and advised me about all the support, training and services that are available to small business members. I am very impressed by FSB. I should have joined sooner. I will definitely be spreading the word.
Source: trustpilot.com
Really enjoyed the presentation from ONLE. The key message I took from it was that it is the depth of relationships rather than the number of them that is crucial.
The explanations of jargon and the pre/post/in meeting checklists were very useful, explaining how to get the most from the whole process. Follow up hand-outs were prompt, clear and most helpful.
The explanations of jargon and the pre/post/in meeting checklists were very useful, explaining how to get the most from the whole process. Follow up hand-outs were prompt, clear and most helpful.
Source: trustpilot.com
Really engaging and informative talk by Kelly and James West from ONLE on How to Network Successfully Online. Good tips about using LinkedIn (where I have a lot to learn) as well as when attending online events. Reassuring to know I'm doing somethings right with lots of ideas on how to improve!
Source: trustpilot.com
Just attended some brilliant free training explaining how to network successfully. This is just one of the free trainings available to FSB members. Highly recommended
Source: trustpilot.com
Attended the 'How to Network Successfully Online' session delivered by ONLE - fantastic session, really well delivered and useful insights and resources to take away.
Would highly recommend this session to others, thank you FSB and ONLE.
Would highly recommend this session to others, thank you FSB and ONLE.
Source: trustpilot.com
A webinar that really gave excellent content, advice and guidance relevant to the small business community. I really enjoyed Kelly and James Wests' presentation and the way they answered participant questions throughout. My main take-away is the importance of recording networking activity to monitor its outcome and efficacy. I am very grateful to the FSB that this was recorded and I will be able to review it again. I will, undoubtedly, have missed some key points or will find other information relevant as I develop my online networking skills. The guides provided after the event are also very helpful. A big thanks to Kelly and James and the FSB for making this available.
Source: trustpilot.com
Really enjoyed the webinar I attended about online networking. Very engaging speakers and a good manageable length at just one hour.
Source: trustpilot.com
I damaged my knee through sports and I had recommended physio from RedArc (FSB Care) while I waited for my NHS appointment. It has been brilliant!!!
My knee is much improved and the support and care has been excemplary. Huge thanks, FSB!
My knee is much improved and the support and care has been excemplary. Huge thanks, FSB!
Source: trustpilot.com
Really useful webinar hosted by Kelly & James West on how to network online successfully. Relationship building is key and offering help will distinguish you as you make real contacts rather than pitching aimlessly.
Definitely got the vibe that small business owners like myself have a lot to learn on a platform like FSB’s. Inclusive environment too where I feel welcomed.
I will be back and I highly recommend. I went in with no expectations and I was pleasantly surprised
Definitely got the vibe that small business owners like myself have a lot to learn on a platform like FSB’s. Inclusive environment too where I feel welcomed.
I will be back and I highly recommend. I went in with no expectations and I was pleasantly surprised
Source: trustpilot.com
I turned to FSB care when I experienced pain in my wrist and hand. The NHS were helping as much /as quickly as they were able but we weren't able to resolve the unexplained pains. The Nurse who I was assigned to with FSB care 'Laura' was simply wonderful. The support that I received was exactly what I needed while experiencing this pain. Laura said that she would phone after each and every appointment at the hospital - and she did - or we would email each other if I missed Laura's call and therefore is was more convenient to email. I couldn't recommend this service more highly. 'Thank you so much Laura and FSB care'.
Source: trustpilot.com
