Federation of Small Businesses

4.9/5 based on 577 reviews
Latest Reviews
It seems unfair to blame the FSB for Government failings during the Covid 19 pandemic. They are not responsible for what the government does or does not do. Yes there are failings from the government regarding support for small businesses but they are doing their best and making changes when issues are highlighted. I have no issues with FSB and have always found them helpful and supportive.
trustpilot.com
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They work tirelessly for small businesses. They can’t always get it right but they are well organised, up-to-date with new developments and where they can, they have affected real change to support businesses.
trustpilot.com
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Excellent resources and a fantastic local membership advisor. I highly recommend becoming a member!
trustpilot.com
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They make the voice of SME's heard and give great support.
trustpilot.com
Source: trustpilot.com
Even though I’m not a member (but will be signing up now) I’m impressed by how open and helpful the FSB have been throughout this Coronavirus crisis so far by clarifying conflicting information, correcting uninformed opinion and making insights and advice available to non-members on social media. It’s heartening to be able to see that an informed organisation is actively fighting the corner of small businesses and that the government is listening. I appreciate that the FSB doesn’t have a magic wand to fix all the issues that the diverse range of small businesses face, but trade organisations like this do make sure our voices are heard at the highest levels and are critical to ensuring small organisations are represented and listened to.
trustpilot.com
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What a brilliant organisation, so supportive, great set of resources available and the 24/7 Legal Helpline is excellent.
trustpilot.com
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A massive thank you to Hisashi Kuboyama (West Of Scotland) for all his help in contacting Glasgow City Council with regards to the Covid Business Grant. I had applied on the 24th March and had not received any acknowledgement. Sent another email to the Council 9th April enquiring if they had received the application, again no response. FSB had a webiner on 15th April for West of Scotland members, its was very informative, I asked the members if anyone else had problems with their applications. Hisashi said that the Council were struggling with the volume of applications but he would try to find out what was happening.
He contacted me via email straight after the meeting, he mamanged to find out that they had received the application. The brilliant news is that I have received an email today confirming that they are processing the grant. Many thanks to the West Of Scotland FSB.
trustpilot.com
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A great organisation providing incredible support for small businesses & sole traders. I am very grateful for the support I have received, and the opportunity to get involved to make for a more level playing field in business. They also offer an incredible array of benefits, really well worth the subscription.
trustpilot.com
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Thank you to the staff and volunteers for tireless lobbying on behalf of members. The sharing of accurate information in these challenging times is essential. The documents and advice available as a member are invaluable at the best of times and definitely worth the membership right now. We aren't all getting equal support from the government but I see an organisation that champions all SMEs and self-employed entrepreneurs equally - members and non-members alike.
trustpilot.com
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I’m immensely proud to be one of the 150k members of the FSB and am amazed at what it achieves for small businesses - considering so many are not members yet benefit from the “wins”.
Considering it is completely self-funded (and led) by us, the members; it is incredible what it does.
Yes, there are some businesses that are missing out on the Covid-19 Government support (including ours) but it is not from lack of effort from the FSB.
Thanks FSB
trustpilot.com
Source: trustpilot.com
We have been members of the FSB for over three years. During this time we have received support and advice from our local manager and we continue to benefit from regular updates regarding the pandemic. It is very reassuring, as a small business in a rural area, to have professional advice readily available. I would recommend FSB membership to any self employed individual, especially in these difficult times. I have every confidence that our voices are being heard by the powers that be, through FSB, making us feel more connected and resilient.
trustpilot.com
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Excellent advice given by very experienced people.
They have helped me many times while making tough business decisions
trustpilot.com
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Couldn't run my business without the support of the FSB, their expert advice and guidance during covid-19 has been outstanding.
trustpilot.com
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Early Days as a new member of the FSB...but so far they have been really helpful. Below is the email I sent following a 'virtual' networking event. I have also put my situation forward re lack of any support from HM Govt as a Owner/Director managed business so I will see what pressure the FSB can exert.

Hi Vanessa,

Thanks for this and I will give it a look…nice to meet up with so many new faces yesterday. So far, the FSB, has been very helpful and supportive. Probably the most useful professional body I have invested in so far.

See you virtually again soon?

Regards and Stay Safe,

Nick at Me the Leader
trustpilot.com
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My company has been a member of the FSB for over 20 years. I contacted them 9 days ago to get them to put more pressure on the banks because of the delay in responding to small business owners needing help under the CBILS scheme. The FSB forwarded my email, with my permission, to the Bank concerned. In less than 24 hours I had received an email from the Bank with the next form that they wanted filled in. 48 hours later I had a phone call from the top person dealing with these loans, then more phone calls for credit checks etc etc. Yesterday I got verbal confirmation of a successful loan application. The bank was VERY well aware of the involvement of the FSB and that is why I achieved a fast resolution to my application. Brilliant service. Delighted.
trustpilot.com
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I would like to see the FSB be a lot more ready to stand up for small business in a political way. It should hold the government to account and be ready to criticise.
trustpilot.com
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Very helpful and always respond quickly, excellent website.
trustpilot.com
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I regard my membership as a Union for the self employed and small businesses, there to advise and protect its members from the shifting sands of government policy, legal requirements, financial uncertainty , global influences and local markets. Somebody is watching my back and putting my point of view over.
trustpilot.com
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I've only been a member for a year and this year have made a commitment to myself to get more involved and it's only for this reason I've not given five stars. As a media professional, I find it tricky to understand why the FSB isn't more proactive in 'selling' itself to local businesses. I now have a better understanding of the organisation's PR strategy so that makes more sense. I welcomed my one to one at the end of my first year which opened my eyes to what I was missing.
trustpilot.com
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Presentation to the lords committee on IR35 and it’s impact to small businesses was left room for improvement
trustpilot.com
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good organisation but the debt collecting service is totally unprofessional. joining is woth it
trustpilot.com
Source: trustpilot.com
The FSB is the only organisation in the UK that represents and supports small businesses at affordable subscription prices.
They strive to be continually aware of compliance and complex issues that face small businesses, and champion their causes with robust and consistent lobbying and representations with all Government departments. They provide a range of practical benefits to small businesses, some included within the membership prices with special rates negotiated for extended services. We have been members for more than a decade, and have received support from them on employment law issues, legal issues, cyber insurance, jury service compensation, office and PI and cyber insurances and benefitted from extensive templates for legal, HR, Health & Safety policies, contracts and other helpful documents that most small businesses need for the most up to date compliance legislation.
trustpilot.com
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There a bit pushy, every 6 months or so ask me if I want to join! I’ve said no twice now! Get the hint!
trustpilot.com
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I need to know that as a very small business we have a large organisation with a high level representative respected voice in the media and political arena.
trustpilot.com
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Long standing member. Excellent regular communication from FSB re policy, other members, new initiatives etc. The most valuable service for me is the legal advice. I've used it on many occasions relating to employment law and, on one occasion, to counter a serious allegation against me from one of my employees. A very serious situation but the advice I received was comprehensive and reliable.
trustpilot.com
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