Ian's team were very prompt and efficient, sorting out a problem quickly that was going to affect visitors arriving the next day. They had the right parts with them and also gave me advice on other areas. It's great to find a reliable local plumber!
If you need plumbing or electrical work don't consider anyone else. Ian and his team are absolutely fantastic. From coming out at night in the pouring rain to fix our boiler, to sorting out our electrics and putting up shelves, they will always go the extra mile. I wish I could give them more than five stars.
I have had central heating problems for about 7 years now and have had various plumbers out to fix the combi-boiler and also patch the radiators up but not one of them gave me any decent advice on how to properly fix the situation. I googled plumbers in cheltenham and I D Godwin came up, I rang and Ian the owner answered and came over later that day to discuss the problem. I explained the situation and also what I have spent and fixed on the system, as well as I have a wedding to pay for later that year! He said the cheap easy quick fix and the worst case scenario. He spent the best part of 2 hours and also the differences of each fix. In the end I went with a new boiler and radiators because after his very competitive quotation and advice I realised that I had spent nearly three quarters of that over the last 7 years fixing the useless original system. The following day he had his engineer fit my new boiler ready for the weekend so we had heating. Mark was an extremely fast and thorough worker and at around 4pm the system was up and running and he started hoovering and cleaning the room as well as the stairs. Monday morning Mark and Marcus where at the door ready to finish the job off and do the radiators. Once again they worked cleanly and thoroughly, replacing any pipe work along the way to make sure the new system ran perfectly. By about 3pm they had finished and were cleaning once again to make sure that the house was left the way it was when they arrived.
They were immediately responsive and managed to come out the same day. The representative who serviced the boiler and fixed the hot water cylinder was polite and friendly and their costs were very reasonable. Very good value service - I wouldn't hesitate to call them out again.
Ian and his team installed our new boiler in a very professional and timely manner. The difference was they were polite, courteous and they made good on all external works and left the place immaculate. We will use them for all our plumbing and heating work from now on.
Mark arrived promptly at 08.00 for my Vocera Unica's annual service; we found that it needed a new fan which John-the-Harley installed within 1hr. 30 mins from my telephone call to the manufacturer. Is this a record?
Great recommendation for a great team.
In May 2010, Julie Selley said:
Prompt and very efficient service, Projected managed throughout, strongly recommended.
In April 2010, Mr B S Patel said:
Very reliable and friendly team, explain everything before start of work. Neat and clean work no pressure to get the money after completion of work. Quiet please with them.
In February 2010, County Carriage - Mercedes said:
We have always received personal and speedy service at a highly competitive price.
In February 2010, Heather G said:
was really impressed when Ian and his team fitted my boiler. They made the shock of a cost of a new one bearable with their speed, professionalism and humour. I have recommended them to many friends and can't rate them highly enough.
In February 2010, P Smart said:
Very efficient service. We desperately needed a plumber and the service was very good and at a very good price. Would definitely recommend.
In February 2010, Shelly Alcock said:
The two engineers worked quickly, quietly and tidied away before they went. Everyone I have dealt with has been polite and very helpful. The response was very quick and very efficient. Thank you.
Great Tips for Keeping Warm This Winter 23/12/2015
We hear it said all the time… “Wrap up warm when you go outside this winter.” We’re also told to try and stay warm in our homes, particularly those that are older. However, the continual increases in...