1.Did you know, people spend an average of 65 minutes a day on their mobile phones, compared to just 44 minutes a day reading books, magazines and newspapers?
2.UK businesses lose an estimated £31.6 billion a year (how much!!) due to client calls which go answered.
3.72 per cent of callers will not leave a voicemail message.
4.And 69 per cent will never call back.
5.98 per cent of people have formed a bad first impression of a company as a result of poor call handling.
6.Despite the ubiquitous use of email, businesses still receive 80 per cent of their communications traffic via the telephone.
7.93 per cent of businesses without a call answering service in place do miss calls;
8.Companies that use a virtual receptionist service save an average of £12,000 a year;
9.One of the world’s first telephone call answering services, Hello, Inc. was created in 1923 to help doctor’s never miss a call from their patients.
10.If it wasn’t for Thomas Edison we’d be answering the telephone with ahoy, rather than hi, which I think is a bit of a shame. “Ahoy there friend, yes I will be joining you at the pub.”
There we go; I told you they were genuinely interesting; pretty enlightening too. It just goes to show the potential value of a missed call, particularly for smaller businesses. When you‘ve worked so hard to get your business off the ground and to a stage where people are actually calling you, can you afford to be missing their calls? No? Well get in touch with AnswerMyPhone.biz today. With a 2 week no nonsense free trial, you can see whether our call answering service suits your business before making a commitment.
